Why has my subscription changed?

[Monikato]

My subscription has changed to premium for family. Why? When I'm the only one in my house using spotify. There's no other option to change it back and im getting charged extra for something i never asked for or want. Whats going on?

[Billy-J · Accepted solution]

Hey @Monikato, and welcome to the community.

Hope you're doing great! 

That's odd. In this case, I’d recommend reaching out to Spotify for more help with this. You can find some more info here on how to do this. 

Have a nice day 🙂