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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75327 Views
20 replies
100 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140296 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80730 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
270196 Views
159 replies
13 likes
so my hulu + spotify is not working any longer. Did they stop it and just not say anything. Ive had it for a lil while now and after i paid my bill it just went away
so my hulu + spotify is not working any longer. Did they stop it and just not say anything. Ive had it for a lil while now and after i paid my bill it just went away
Spotify Star
682 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceIphone 7 Operating SystemIOS 12.2 My Question or IssueHi, I just signed up for premium for students, logging into the website shows my premium account but logging in with the same login info in the app shows the subscription...
Plan Premium Country US Device Iphone 7 Operating System IOS 12.2 My Question or Issue Hi, I just signed up for premium for students, logging into the website shows my premium ...
Spotify Star
1034 Views
7 replies
0 likes
PlanPremiumCountry DeviceS10eOperating SystemAndroid My Question or IssueSo, Ive had spotify Premium for several years now, same payment method and everything has always worked fine. Now on my phone I dont have premium, lost my downloads and Ive trie...
Plan Premium Country Device S10e Operating System Android My Question or Issue So, Ive had spotify Premium for several years now, same payment method and everything ha...
Spotify Legend
919 Views
2 replies
0 likes
PlanFreeCountryGermanyDeviceiPhone 6sOperating SystemiOS 12.3 My Question or IssueHello. I bought a 25€ PaySafe Card but I can’t pay with it. I don’t know the reason but I hope some of you guys could help me.
Plan Free Country Germany Device iPhone 6s Operating System iOS 12.3 My Question or Issue Hello. I bought a 25€ PaySafe Card but I can’t pay with it. I don’t know the reason but I ho...
Roadie
528 Views
1 replies
0 likes
I wanted to purchase a three month plan rather than a recurring one, but I can't seem to see a way to purchase with any other payment method than paysafecard? 1. What the heck is that and who even uses it?2. Why can't I just use my credit card or pay...
I wanted to purchase a three month plan rather than a recurring one, but I can't seem to see a way to purchase with any other payment method than paysafecard? 1. What the heck is that and wh...
Roadie
843 Views
1 replies
0 likes
Hi everyone, about two years ago I already started a test peroid (PayPal as payment method).Now, I am looking forward to switch over to Spotify with my entire family. I tried to re-activate a test period connected to my PayPal account but I'll get an...
Hi everyone, about two years ago I already started a test peroid (PayPal as payment method). Now, I am looking forward to switch over to Spotify with my entire family. I tried to r...
Spotify Star
565 Views
1 replies
0 likes
Signed up for a premium student account. On the desktop I have premium and everything is good but my phone is still showing free. Tried signing in with my email and with Facebook, no luck. Tried uninstalling and reinstalling, no luck. Tried a new pas...
Signed up for a premium student account. On the desktop I have premium and everything is good but my phone is still showing free. Tried signing in with my email and with Facebook, no luck. Tried unin...
Spotify Star
495 Views
1 replies
0 likes
i cant pay for premium acc please helpPlanFree/PremiumCountryturkeyDevice(iPhone 5s)Operating System(iOS 12.2 My Question or Issue
i cant pay for premium acc please help Plan Free/Premium Country turkey Device (iPhone 5s) Operating System (iOS 12.2 My Question or Issue
Spotify Star
543 Views
1 replies
0 likes
PlanFree/PremiumCountryGreece My Question or IssueI received the newsletter today for the offer 6.99 EUR for three months. However when I clicked, it informs me that I do not satisfy the criteria. The offer is not eligible for premium accounts who ca...
Plan Free/Premium Country Greece My Question or Issue I received the newsletter today for the offer 6.99 EUR for three months. However when I clicked, it informs me that I do not sa...
Newbie
885 Views
2 replies
1 likes
I got an email that I'm using premium for student but app shows it is free I reinstall my app and restart my device
I got an email that I'm using premium for student but app shows it is free I reinstall my app and restart my device
Newbie
1033 Views
2 replies
0 likes
So I paid for student premium and I cannot not get the premium on my Spotify app on my iPhone 6s. I have logged out and back in deleted the app and logged out and back in a second time with no luck. Then checking online it shows I have subscribed to ...
So I paid for student premium and I cannot not get the premium on my Spotify app on my iPhone 6s. I have logged out and back in deleted the app and logged out and back in a second time with no luck. ...
Roadie
827 Views
1 replies
0 likes
PlanPremium/StudentCountryUSADeviceSamsung Galaxy S10+Operating SystemAndroid Pie (9) w/ Samsung One UI My Question or IssueRecently while using Spotify I have had the issue where the app will start showing a white banner across the bottom that says ...
Plan Premium/Student Country USA Device Samsung Galaxy S10+ Operating System Android Pie (9) w/ Samsung One UI My Question or Issue Recently while using Spotify I have had the issue ...
Newbie
2023 Views
1 replies
2 likes
Per errore ho attivato l'abbonamento Family (ho un abbonamento Premium). Ho provveduto a cancellare subito questo abbonamento (anche per evitare addebito ulteriore), ma nel profilo risulta comunque un abbonamento Family. Come faccio a ripreistinare i...
Per errore ho attivato l'abbonamento Family (ho un abbonamento Premium). Ho provveduto a cancellare subito questo abbonamento (anche per evitare addebito ulteriore), ma nel profilo risulta comunque u...
Spotify Star
402 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am a partner with Starbucks and this morning I woke to my Spotify premium gone, and just a ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am a ...
Casual Listener
945 Views
2 replies
1 likes
PlanPremiumCountryNorwayDeviceHuawei p30 My Question or IssueI've been charged twice per month for the last three months. I only have one account and i am not paying for anybody else either. Please help me.
Plan Premium Country Norway Device Huawei p30 My Question or Issue I've been charged twice per month for the last three months. I only have one account and i am not pay...
Community Legend
661 Views
1 replies
0 likes
PlanFree/PremiumCountryMalaysiaDevice(Samsung Galaxy J7 Prime)Operating System(Android) My Question or IssueSince I'm a student with no credit card, my source of Spotify Premium has been through the gift cards at my local 7-Eleven but the card I boug...
Plan Free/Premium Country Malaysia Device (Samsung Galaxy J7 Prime) Operating System (Android) My Question or Issue Since I'm a student with no credit card, my source of Spotify Prem...
Spotify Star
2682 Views
1 replies
0 likes
PlanIt was premium but now is free.CountryCanadaDeviceiPhone 6S PlusOperating SystemiOS 12.2My Question or IssueI was on a premium for students subscription and I was receiving the error to update my payment information and it was literally saying th...
Plan It was premium but now is free. Country Canada Device iPhone 6S Plus Operating System iOS 12.2 My Question or Issue I was on a premium for students subscription and I was receiving the ...
Spotify Star
630 Views
1 replies
0 likes
I did not get the promo code needed to get the free google home mini for Australia in my email. I'm wondering what solutions are there to rectify this situation? Thanks!!
I did not get the promo code needed to get the free google home mini for Australia in my email. I'm wondering what solutions are there to rectify this situation? Thanks!!
Newbie
2575 Views
4 replies
0 likes
PlanPremium FamilyCountryBrasilDeviceSamsung Galaxy S7 EdgeOperating SystemAndroid Oreo My Question or IssueEu e meu filho fazemos parte de um plano Premium Familia assinado pela minha filha, residimos na mesma casa, porém na renovação do plano nossa...
Plan Premium Family Country Brasil Device Samsung Galaxy S7 Edge Operating System Android Oreo My Question or Issue Eu e meu filho fazemos parte de um plano Premium Familia assi...
Spotify Star
378 Views
1 replies
0 likes
