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Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
Hello! I was living in the US and I moved back to Mexico. I want to change the card that I was using but I cannot change the country. I already tried doing it the way that they suggest on the webpage but it doesen't work, it says "The postal code ins...
Please help I pay each month for premium. I had my phone stolen and replaced my phone and downloaded Spotify again. It shows all my previous downloads but when I want to download a new one I get a message to say I need to up grade to premium but I pa...
I just bought the three month subscription for a dollar and it says I only have a week of premium can I get a refund or three months of premium I've tried signing out and updating my card
I have been charged for three different accounts. How do I delete two of them?How do I speak to a real person for help?
Hi all,I am Premium. I just moved from Europe to USA. I want to switch to USA. I have an american credit card, but after i choose USA as my country, and then i go the subscription update and then method of payment update.. I input my new american cre...
So I renewed my spotify, it charged me but the payment failed message is still popping up when I open the app? There is no way to actually contact Spotify and I don't want to be charged twice. Please help.
Porque me hacen cobros dobles? ya van tres meses seguidos que me hacen cobros dobles
Buenas noches acabo de realizar la suscripcion a el plan de 3 meses por 900 pesosAl suscribirme me realizaron dos cobros a la tarjeta, uno del plan que adquiri y el otro de otro plan por valor de 7.490 quisiera saber por que me realizaron los dos cob...
I have premium account but i could not login. I forgot my password tooI already install on my android but suddenly logoutI just remember my account is johiwan but I forgot I register with which one emailI got my bill on my credit card with spotify o...
So I subscribed to spotify premium for 3 months with the promo 9 pesos for 3 months last may 19, 2018 on the first month, may card was charged by the bank for membership fee when in fact i only subscribed to that promo and i was being asked to pay fo...
PlanPremiumCountry HungaryDeviceGalaxy Note 5Operating SystemAndroid My Question or Issue My bank card is having some issues so my Spotify Premium payment couldn't be paid this month. I can't resolve these issues until I return home tomorrow.How long...
I looked at my bank-acount and I see two transaktions eatch month? One from Stockholm and one from London? Why and how can i fix this?
PlanPremium before now freeCountry FranceDeviceOneplus 5TOperating SystemAndroid OxygenOs My Question or Issue Hello, my problem is that i stopped the premium subsciption and it tells me that my subscription will end the 18-08-26 but i dont want to p...
Segun la web soy FREE pero en la aplicacion sale q soy PREMIUM y me vienen cobrando desde hace meses, recien me he dado cuenta.Aca dice que soy FREE (web) Aca dice que soy PREMIUM (app)
I am trying to change my credit card info and it will not go through, a spinning wheel just pops up. I already tried a private window and it made no difference.
Guys what happened? Why do I no longer have access to meu premium account suddently? I tried to unlink spotify from facebook and ask for a new password: NOT WORKING.After that, i give up and relinked again and… for no reason, there's no premium accou...
I upgraded to family from premium yesterday. Does it go into effect immediately? It says my subscription will renew on 8/29 or does it wait until then? I can send my family invites but they don't seem to hook them up. any tips?
I paid for premium now I don't have it I want this fixed please
Kindly Help me on my situation folks.. I want to register on their 3months promo but still no luck..
hi i just join the awesome comunity as a trial member for 7 days today i recieve a offer to get 3 month for only a dollar i accepted but the sup doesnt show on my account i just only have the trial one who is about to expire in 4 days y pay using pay...