Why have I been charged 12.99 every month when online it says I am on a student plan?

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Why have I been charged 12.99 every month when online it says I am on a student plan?

laurenswinslow
Newbie

It is very frustrating that I can't talk to someone who works for spotify because I am being charged to much and have been for months and don't know how to fix it.

 

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Re: Why have I been charged 12.99 every month when online it says I am on a student plan?

Rock Star 24
Rock Star 24

Hey @laurenswinslow,

 

Maybe you still have an active subscription via iTunes: https://support.apple.com/HT202039

MaximRock Star 24
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