Why my premium subscription disappeared?

[w1xtog6qdenvgv51n9vm]

I've bought my one year premium 21 feb 2024 by gift card in Russia. 

I changed country in profile when spotify asked me to do it.

And after that my premium subscription disappeared. Why and how I can fix it?

[Maxim · Accepted solution]

Hey @w1xtog6qdenvgv51n9vm ,

Thanks for coming to the Community.

I recommend reaching out to Support so that they can take a closer look at this: https://www.spotify.com/about-us/contact/ 🙂

Hope this helps!

[w1xtog6qdenvgv51n9vm]

Thank you. They help me. I'm listening to Spotify again without ads 😃