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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
74731 Views
20 replies
99 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
139638 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80247 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
269127 Views
159 replies
13 likes
cancellation error
cancellation error
Spotify Legend
308 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
268 Views
1 replies
0 likes
Premium duo, have invited someone so can both use my account, they’ve accepted but it’s telling both of us that we’re the plan holders and can’t listen on separate devices
Premium duo, have invited someone so can both use my account, they’ve accepted but it’s telling both of us that we’re the plan holders and can’t listen on separate devices
Spotify Star
336 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI got a new phone and when my info transferred it logged me out of my account. Problem is I h...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I got a...
Spotify Star
258 Views
1 replies
0 likes
Hello! Yesterday I subscribed to a Spotify premium membership, but today my Girlfriend offer to let me join her Duo as it makes pre sense. Would I just be out $9.99 if I accepted her invite, or would I get a partial refund of any kind?
Hello! Yesterday I subscribed to a Spotify premium membership, but today my Girlfriend offer to let me join her Duo as it makes pre sense. Would I just be out $9.99 if I accepted her invite, or would...
Spotify Legend
608 Views
3 replies
0 likes
Premium SubscriberCountry USA DeviceMacBook Pro - iphones My Question or IssueThis should be simpler than having to resort to a forum. Is the Premium plan which is $14.99 per user or $14.99 per month for up to 5 users (family plan)? What is the advat...
Premium Subscriber Country USA Device MacBook Pro - iphones My Question or Issue This should be simpler than having to resort to a forum. Is the Premium plan whic...
Visitor
1977 Views
2 replies
0 likes
How can I share with my friend two free months of Spotify? It was an ad on app, but it disappeared.
How can I share with my friend two free months of Spotify? It was an ad on app, but it disappeared.
Casual Listener
655 Views
2 replies
0 likes
My Question or IssueIn reviewing my most recent credit card statement I noticed a recurring charge from itunes for $12.99/month that I wanted to clarify. Upon investigating, I found that it was for my Spotify subscription. There also, however, was a ...
My Question or Issue In reviewing my most recent credit card statement I noticed a recurring charge from itunes for $12.99/month that I wanted to clarify. Upon investigating, I found that it...
Newbie
6115 Views
13 replies
6 likes
I wanted premium to listen to a specific song I couldn't listen to anywhere else, only to find out it won't let me listen to it. I started a free trial and upon going to the page to change plans or cancel, I receive a blank screen or no option to do ...
I wanted premium to listen to a specific song I couldn't listen to anywhere else, only to find out it won't let me listen to it. I started a free trial and upon going to the page to change plans or c...
Spotify Star
351 Views
1 replies
0 likes
My billing date comes at middle of the month and my salary payment is at the end of every month
My billing date comes at middle of the month and my salary payment is at the end of every month
Roadie
379 Views
2 replies
0 likes
i used free trail already and i want to get premium again and it won't let me pay it keeps taking me back to the same page
i used free trail already and i want to get premium again and it won't let me pay it keeps taking me back to the same page
Spotify Star
295 Views
1 replies
0 likes
PlanPremium DuoCountryNew ZealandDeviceiPhone SE 2020Operating SystemiOS 15.5 My Question or IssueMy partner sent me invite for Premium Duo and I’ve been trying to activate but it keeps saying that “it looks like you’re joining from another country. ...
Plan Premium Duo Country New Zealand Device iPhone SE 2020 Operating System iOS 15.5 My Question or Issue My partner sent me invite for Premium Duo and I’ve been trying to activate b...
Moderator
341 Views
1 replies
0 likes
PlanPremium (for Students)CountryUS DeviceLenovo Yoga/ iPhone XOperating SystemWindows 10/ ios My Question or IssueI was on the Spotify Premium plan for Students and had access to Hulu. One day, my sister tried adding me to a family plan, and I lost ...
Plan Premium (for Students) Country US Device Lenovo Yoga/ iPhone X Operating System Windows 10/ ios My Question or Issue I was on the Spotify Premium plan for St...
Moderator
327 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I want to cancel my account
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I want t...
Spotify Legend
508 Views
2 replies
0 likes
For some reason I've not been able to renew my Spotify student subscription,even after trying about 5 different cards it still doesn't work, I'm fed up already and I don't know what next to do. PlanPremiumCountryNigeriaDeviceNokia 6.1 plusOperating S...
For some reason I've not been able to renew my Spotify student subscription,even after trying about 5 different cards it still doesn't work, I'm fed up already and I don't know what next to do. &nbs...
Spotify Legend
740 Views
6 replies
1 likes
Good night. I have trouble trying to be premium. tells me I've already got the free trial and won't let me move forward with the purchase
Good night. I have trouble trying to be premium. tells me I've already got the free trial and won't let me move forward with the purchase
Moderator
423 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macb...
Spotify Star
328 Views
1 replies
0 likes
Im on a family plan month subscription, i want to change to annual subscription... can it be done?
Im on a family plan month subscription, i want to change to annual subscription... can it be done?
Moderator
304 Views
1 replies
0 likes
None of the below information iequired. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc....
None of the below information iequired. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook ...
Moderator
283 Views
1 replies
0 likes
PlanDuoCountryLuxembourg DeviceNot relevantOperating SystemNot relevant My Question or IssueI subscribed to Spotify Duo, and Spotify automatically made me choose as my country France or other territories linked to France. So I ended up leaving that a...
Plan Duo Country Luxembourg Device Not relevant Operating System Not relevant My Question or Issue I subscribed to Spotify Duo, and Spotify automatically made...
Spotify Star
372 Views
1 replies
0 likes
