We both have separate Spotify accounts. We live at the same address. We have signed up to Spotify Duo – and yet we can't listen to different playlists at the same time (ie. it either plays through my device or my partner's device)
Is it possible to listen to different playlists, at the same time, on two different devices?
We're happy that the upgrade worked! If you can't listen on two devices at the same time, you are probably logged in to the same account. If you log out and make sure to log back in with your personal email and password, that should do the trick.
You can reset your password here, if either one of you doesn't remember it.
Hope this was helpful for you. If you have more questions, don't hesitate to reach out to us.
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I'm having a similar problem - I set up Spotify Duo today for my husband and now whenever he starts playing music in his Spotify account it overrides whatever I'm listening to. This is very annoying! We're both logged into our separate accounts on our PCs so that's not the issue.
The same question has been asked year after year on this support forum about the Family plans. Most of the responses fail to answer the question in a straightforward way, but after reading many threads it is clear that members of a Premium Family plan CANNOT listen to more than one stream at the same time on different devices.
So to confirm: two people can have access to the service for a combined $12.99 a month (two separate accounts under the $12.99 Premium Duo package) and they can listen to two different Spotify streams at the same time?