Wont upgrade to premium

[mrluvseat]

Hey guys, i canceled my premium membership because i wanted to make a new account, when i went to upgrade my new account to premium paying through paypal( the same paypal account i used with my canceled account)it would have me go through all of the steps and then when it started to verify it would take me right back to the promotion screen. All i want to do is upgrade my new account to premium through paypal, and when i try the only offer it gives me is the 30 day free trial which ive already used with my old account. How the **bleep** does spotify not have a simple option for users who have already used the free trial to upgrade to premium. I cant imagine how much money you guys are losing over this. ITS THEE EASIEST FIX EVER, cheers 

[SergioDavid]

Hi @mrluvseat, welcome to the Spotify Community!

In this case, we recommend that you contact us via email here or through our official social media channels in Facebook or Twitter. This way, we'll be able to take a closer look at your accounts to see what we can suggest.

Let us know how it goes and if you have any other questions.