Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Wrong account while buying premium

Wrong account while buying premium

Plan

Premium

Country

Indonesia

Device

Iphone 14

Operating System

IOS 17.4

 

My Question or Issue

Hey i just buy premium last night, but i log in into a wrong account, bcs my username is <snip - Moderator Edit> and my other account is <snip - Moderator Edit>, is there anyway that i can transfer my premium to the other account??

Reply
1 Reply

Hello @Chaosgaming29!

 

Thanks for reaching out about this. If you accidentally purchased a Premium subscription for the wrong account, I'd recommend you follow these steps to cancel the subscription. You should then be able to purchase Premium for the correct account here. If you'd like to ask for a refund of the month that you just paid for, you can check if you're elegible in Spotify's refund policy here.

 

Hope this helps and let me know if you have any other questions!

Jose_MSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts