Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
Recently so I could have my own uninterupted playlists, I created my own account and I closed my old one. I paid for premium and was charged eleven euros. However I am still on a free subscription. Currently my only theory is the subscription went to...
I'm already buy spotify premium version. But there is not showing download option. I'm very disappointed. **bleep**.
I’m having the same problem
PlanFree/PremiumCountryUSADeviceBought on Iphone 13Operating SystemChecked on windows 10 desktop My Question or IssueI bought the 10.99/3 months sub. It kept saying the payment wouldn't process although I have money in my account. I gave up trying to...
Hallo,Ich würde gerne die aktuelle Preiserhöhung bestätigen.In der App und im online Portal kann ich das nicht machen, da mein Abo über den Play Store verwaltet wird.Im Play Store finde ich auch keine Möglichkeit zur Bestätigung.Einfach nichts tun, g...
need to cancel one of them.
I've got an issue with my subscription. I've moved to other country, and now I try to change my debit card data to keep my subscription alive. I tried to do it multiple timesm, and here are my users cases:Case 1:1. I went to "Update payment method", ...
PlanPremiumCountry My Question or IssueI have been a Premium subscriber for ages, but this morning I started getting ads. I am not listening to podcasts, only music. What gives?
my address is in the united states and my account is set to us. I am connecting from there, I never go anywhere else. my new credit card is a discover card issued in the US. Something is wrong and there is no where to report the bug that I can find o...
PlanDuoCountryBelgiumDeviceHuawei p30Operating Systemandroid My Question or IssueI bought Spotify Premium Duo and invited my wife via whatsapp and email, but my wife is unable to use it, as whenever he confirms the address, it says "There was a probl...
PlanFreeCountry Device(NOTHING Phone (1))Operating System(Android 13) My Question or IssueI was trying to get the premium subscription for the offer price ₹119 for 3 months. Money was deducted from my bank account but I did not get the subscription. ...
Hello. I'm on the free plan (I just made an account to try to see if that would help, it didn't), in Canada, and I've tried it on both my macbook air (sonoma 14.1.2, mid-2023 model) and my phone (android version 14, Samsung Galaxy S23 Ultra, on its c...
updated my phone but my account was losted
Hi there,I have subscribed duo premium for my husband and myself, and he can’t join it we have the exact same address on Spotify we've checked 10 times even on the same computer and when he put the address, the message says that we are not at the sam...
Hello, I received an email offer for free premium access for 90 days. I set it up but was not asked to create a password. I cannot access the premium service now and there is no way to log in as I never set up a password. How can I access premium? If...
PlanPremiumCountryCHMy Question or IssueI want to switch from Premium to Premium Duo if Premium has already been prepaid for a whole year (in this case: until May 2021)?If I choose to switch from Premium to Premium Duo, I get a notification that I'll...
PlanPremiumCountryUSADevicePC I'm trying to change my payment method and also change from Family to Duo. My address is constantly given an error along with the message: "Enter a valid address" I've tried using Chrome and Firefox along with Incognito ...
PlanPremium FamilyCountryFrom Uruguay to Netherlands Hello, I have a family plan from Uruguay that I want to be removed from and open a Family Plan in the Netherlands since I just moved here. How can I do that? Thanks
I was charged twice on 8/12/2023 by 6:41PM WAT and charged again on 10/12/2023 by 1:16PM WAT. How do I go about getting my refund?
PlanPremiumCountryUS DeviceGalaxy A20, Moto G Stylus, Desktop My Question or IssueWe cannot switch either of our accounts from premium individual to premium duo. When we try (on any device) we get an error message "Oops! Something went wrong. Please ...