Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 106870 Views
- 70 replies
- 9 likes
- 106870 Views
- 70 replies
- 9 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 13185 Views
- 24 replies
- 2 likes
- 13185 Views
- 24 replies
- 2 likes
Premium: doesn't change the country
PlanPremium StudentCountry Used to be Ukraine, now Germany DeviceOneplus nord 2Operating SystemAndroid My Question or IssueSo, I have premium student and I moved from Ukraine to Germany due to war a some time ago (I am still a student in Ukraine, stu...
- Plan Premium Student Country Used to be Ukraine, now Germany Device Oneplus nord 2 Operating System Android My Question or Issue So, I have premium student and I moved ...
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- Spotify Star
- 205 Views
- 3 replies
- 0 likes
- 205 Views
- 3 replies
- 0 likes
Solved!! Changing membership level
5 months ago I changed my membership from Premium to Family. I want to revert back to Premium but all I can find is ‘deleting’ my account. How do I revert back without having to first delete my account?Thanks, Chris
- 5 months ago I changed my membership from Premium to Family. I want to revert back to Premium but all I can find is ‘deleting’ my account. How do I revert back without having to first delete my accou...
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- Spotify Star
- 207 Views
- 1 replies
- 0 likes
- 207 Views
- 1 replies
- 0 likes
App won’t update from free to premium
My credit card expired so it downgraded me to free…I corrected the card and returned to premium, but my app won’t update..,help
- My credit card expired so it downgraded me to free…I corrected the card and returned to premium, but my app won’t update..,help
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- Spotify Star
- 170 Views
- 1 replies
- 0 likes
- 170 Views
- 1 replies
- 0 likes
premium duo
i been paying the premium duo for a few months and next month payment going up and Just realise my partner she still get everything like a free spotify . i call that a rip off lolll
- i been paying the premium duo for a few months and next month payment going up and Just realise my partner she still get everything like a free spotify . i call that a rip off lolll
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- Spotify Star
- 150 Views
- 1 replies
- 0 likes
- 150 Views
- 1 replies
- 0 likes
linking my spotify premium to my iphone
How do I link my spotify premium that works good on my tablet, to my iphone?
- How do I link my spotify premium that works good on my tablet, to my iphone?
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- Spotify Star
- 1479 Views
- 1 replies
- 0 likes
- 1479 Views
- 1 replies
- 0 likes
60€ gift card but never managed to use it cuz it doesn't have a code
hello! for christmas i got gifted a 60€ gift card but i haven't managed to use it ever since. I looked up the problem on the specific article on spotify assistance and it says that the code should be scratched off the coupon but there isn't any code ...
- hello! for christmas i got gifted a 60€ gift card but i haven't managed to use it ever since. I looked up the problem on the specific article on spotify assistance and it says that the code should be...
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- Spotify Star
- 274 Views
- 5 replies
- 0 likes
- 274 Views
- 5 replies
- 0 likes
Superuser Contribution I have a student plan but it also charges me an individual plan
I have the student plan, since the previous month Spotify charges me $2.99 for that plan and immediately after it charges me again for an individual account $5.99 that I don't have, I just use my bank details for my current student plan account. I ...
- I have the student plan, since the previous month Spotify charges me $2.99 for that plan and immediately after it charges me again for an individual account $5.99 that I don't have, I just use my b...
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- Casual Listener
- 171 Views
- 2 replies
- 0 likes
- 171 Views
- 2 replies
- 0 likes
Superuser Contribution Re: Ödeme başarısız oldu sorunu
Preminyum aldım ama gelmedi
- Preminyum aldım ama gelmedi
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- Moderator
- 137 Views
- 1 replies
- 0 likes
- 137 Views
- 1 replies
- 0 likes
Is premium individual and student premium is same
None of the below information is required. However, the more you provide the easier it will be for us to try and help.Free/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)...
- None of the below information is required. However, the more you provide the easier it will be for us to try and help. Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pr...
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- Spotify Star
- 583 Views
- 1 replies
- 0 likes
- 583 Views
- 1 replies
- 0 likes
Cant add my daughter on Duo
Hi, I just started Duo for me and my daughter, but when she accepts the invite and enters the same address as me, Spotify reply's by saying we are not on the same address? Apps are up to date, I've tried a family members address as well to see if tha...
- Hi, I just started Duo for me and my daughter, but when she accepts the invite and enters the same address as me, Spotify reply's by saying we are not on the same address? Apps are up to date, I've t...
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- Spotify Star
- 252 Views
- 3 replies
- 0 likes
- 252 Views
- 3 replies
- 0 likes
can not purchase premium anymore
After changing my region from Germany to Thailand it is litteraly impossible for me to buy premium. No Thailand giftcard found online or anywhere in stores. Why is there no warning that you cant use your PayPal anymore when changing regions? How does...
- After changing my region from Germany to Thailand it is litteraly impossible for me to buy premium. No Thailand giftcard found online or anywhere in stores. Why is there no warning that yo...
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- Spotify Star
- 161 Views
- 1 replies
- 0 likes
- 161 Views
- 1 replies
- 0 likes
Tying to change payment method and country
I am trying to change both my payment method and country. I am trying to follow the workflow describe in the support docs, but it does not work. Here's what I'm doing:Sign in to accountGo to payment; updateFill in credit card informationGet error tha...
- I am trying to change both my payment method and country. I am trying to follow the workflow describe in the support docs, but it does not work. Here's what I'm doing: Sign in to account Go to ...
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- Spotify Star
- 276 Views
- 3 replies
- 1 likes
- 276 Views
- 3 replies
- 1 likes
Starting grad school and says I’m not eligible for premium student
I’m starting grad school and I wanted to change my subscription to premium student but it says I’m not eligible to even verify I’m a student. Is this because I had premium student in undergrad?
- I’m starting grad school and I wanted to change my subscription to premium student but it says I’m not eligible to even verify I’m a student. Is this because I had premium student in undergrad?
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- Spotify Star
- 243 Views
- 1 replies
- 0 likes
- 243 Views
- 1 replies
- 0 likes
Cannot connect to duo
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Star
- 154 Views
- 1 replies
- 0 likes
- 154 Views
- 1 replies
- 0 likes
Senior Citizen Discount
This idea was inactive over two years ago, but as I have now retired and disabled more time to play albums the Spotify way, thought I would try again. Spoke to many who have computers set up to get free links but hate ads (see so many on tv also Radi...
- This idea was inactive over two years ago, but as I have now retired and disabled more time to play albums the Spotify way, thought I would try again. Spoke to many who have computers set up to get f...
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- Visitor
- 2666 Views
- 7 replies
- 7 likes
- 2666 Views
- 7 replies
- 7 likes
I had taken premium pan but yesterday i had just cancel the plan but i have not received the money.
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Star
- 139 Views
- 1 replies
- 0 likes
- 139 Views
- 1 replies
- 0 likes
Solved!! I want to change my subscription from family to duo
Hi I am trying to change my subscription from Premium family to premium Duo. but in my account setting where I ca select change subscription I can only chose for student or free, Duo is not an option can someone help me? regards
- Hi I am trying to change my subscription from Premium family to premium Duo. but in my account setting where I ca select change subscription I can only chose for student or free, Duo is not an option...
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- Spotify Star
- 457 Views
- 1 replies
- 0 likes
- 457 Views
- 1 replies
- 0 likes
Superuser Contribution [All Platforms] Change from Duo back to Single member premium
I recently signed up for a duo plan (changed my plan from a Premium to a Duo), and then realized I didn't need it right now. But when I go to my "account" page, it will not allow me to change my plan back to a regular premium plan. It gives me the fo...
- I recently signed up for a duo plan (changed my plan from a Premium to a Duo), and then realized I didn't need it right now. But when I go to my "account" page, it will not allow...
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- Spotify Legend
- 3304 Views
- 3 replies
- 0 likes
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All Platforms
- 3304 Views
- 3 replies
- 0 likes
Spotify in my Phone keep showing that "Your last payment didn't work"
PlanPremiumCountryThailandDeviceVivo Y02Operating SystemFuntouch OS 12 My Question or IssueI've got my Premium Family Plan with another users already and I'm currently fine on other devices as PC or Spotify Browser. However, whenever I login into my ...
- Plan Premium Country Thailand Device Vivo Y02 Operating System Funtouch OS 12 My Question or Issue I've got my Premium Family Plan with another users already and I'm ...
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- Spotify Star
- 258 Views
- 1 replies
- 1 likes
- 258 Views
- 1 replies
- 1 likes
Superuser Contribution changing country and payment method
hello!i have recently moved to Israel from Australia, and my spotify account is set to australia with my Oz credit card. today, i have been trying to change my country/payment method to my israeli details, though the website doesnt let me change my c...
- hello! i have recently moved to Israel from Australia, and my spotify account is set to australia with my Oz credit card. today, i have been trying to change my country/payment method to my...
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- Spotify Legend
- 1166 Views
- 14 replies
- 3 likes
- 1166 Views
- 14 replies
- 3 likes