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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

147102 Views

69 replies

10 likes

Premium for Family
  • 147102 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

92711 Views

89 replies

4 likes

  • 92711 Views
  • 89 replies
  • 4 likes

Superuser Contribution If I log out do my Spotify scp will it still charge my account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Ivelina

Moderator

2294 Views

3 replies

1 likes

  • 2294 Views
  • 3 replies
  • 1 likes

How do I cancel Hulu??

I see a rate increase due to Hulu. Spotify needed my address and for my credit card and when I entered that I was advised I could cancel Hulu after but see no way to do this. Please help. These extra charges are ridiculous.

Visitor

I see a rate increase due to Hulu. Spotify needed my address and for my credit card and when I entered that I was advised I could cancel Hulu after but see no way to do this. Please help. These extra...

Maxim

Spotify Star

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes

I don't have Audiobooks with Premium Individual

Hello, I don't have the option to listen to Audiobooks, the category is just not visible to me, even though I have Premium plan. Does this have something to do with my country being Lithuania, or the fact that I pay monthly not annually? Other thread...

Newbie

Hello, I don't have the option to listen to Audiobooks, the category is just not visible to me, even though I have Premium plan. Does this have something to do with my country being Lithuania, or the...

Maxim

Spotify Star

757 Views

1 replies

0 likes

  • 757 Views
  • 1 replies
  • 0 likes

Cannot enter payment details

HiI am trying to upgrade to premium but card fields are greyed out. I have attempted on laptop and mobile phone. Could you please check and assist. Country: Ghana

Visitor

Hi I am trying to upgrade to premium but  card fields are greyed out. I have attempted on laptop and mobile phone. Could you please check and assist.  Country: Ghana

Billy-J

Spotify Star

465 Views

1 replies

1 likes

  • 465 Views
  • 1 replies
  • 1 likes

Pagamento de plano errado

Meu cartão venceu e fui colocar o novo cartão porem não percebi que estava no plano errado, paguei o individual e o meu era família. como faço para alterar e pagar a diferença?

Visitor

Meu cartão venceu e fui colocar o novo cartão porem não percebi que estava no plano errado, paguei o individual e o meu era família. como faço para alterar e pagar a diferença?  

Billy-J

Spotify Star

333 Views

1 replies

0 likes

  • 333 Views
  • 1 replies
  • 0 likes

Tengo una suscripción que no e realizado

Se me ha descontado una suscripción de spotify que no e realizado

Visitor

Se me ha descontado una suscripción de spotify que no e realizado

Billy-J

Spotify Star

299 Views

1 replies

0 likes

  • 299 Views
  • 1 replies
  • 0 likes

Why is my Spotify duo $16.04?

Spotify duo is advertised as $14.99 so why am I being charged $16.04?

Visitor

Spotify duo is advertised as $14.99 so why am I being charged $16.04?

Billy-J

Spotify Star

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes

Doesn´t let me subscribe to Premium Students after switching countries

PlanPremiumCountryPeruDeviceiPhone 15 ProOperating SystemiOS 17 My Question or IssueHi to anyone that could help me,I am currently trying to subscribe again to premium students from a 3 month trip to the US, it made me switch to a bank that i had ove...

Visitor

Plan Premium Country Peru Device iPhone 15 Pro Operating System iOS 17   My Question or Issue Hi to anyone that could help me, I am currently trying to subscribe again to premium stud...

Billy-J

Spotify Star

224 Views

1 replies

0 likes

  • 224 Views
  • 1 replies
  • 0 likes

I can't activate the Spotify premium offer from red cable

The page that I'm redirected to is nonexistent, I'm trying to access my offer to Spotify premium from the OnePlus red cable service.

Visitor

The page that I'm redirected to is nonexistent, I'm trying to access my offer to Spotify premium from the OnePlus red cable service.

Maxim

Spotify Star

524 Views

1 replies

0 likes

  • 524 Views
  • 1 replies
  • 0 likes

Duo Plan

PlanDuoCountryUKDeviceiPhone 13pro, Samsung GalaxyOperating SystemIOS 10, Android My Question or IssueI recently joined Duo Plan with a member of my household, online it says they are included in my plan but when they log in via their email it logs t...

Visitor

Plan Duo Country UK Device iPhone 13pro, Samsung Galaxy Operating System IOS 10, Android    My Question or Issue I recently joined Duo Plan with a member of my household, online i...

Maxim

Spotify Star

279 Views

1 replies

0 likes

  • 279 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Premium Hulu asking me to resubscribe

I have Student premium my spotify is working fine but my hulu all of a sudden asked me to resubscribe I thought it was a glitch so I logged out and log in and it still as me to resubscribe please help me

Visitor

I have Student premium my spotify is working fine but my hulu all of a sudden asked me to resubscribe I thought it was a glitch so I logged out and log in and it still as me to resubscribe please hel...

cradicalcompassion

Visitor

1024 Views

2 replies

2 likes

  • 1024 Views
  • 2 replies
  • 2 likes

Como cancelar minha assinatura?

Não quero que o spot cobre mais do meu cartão, quero cancelar

Visitor

Não quero que o spot cobre mais do meu cartão, quero cancelar

Bittencourt

Spotify Star

2137 Views

1 replies

0 likes

  • 2137 Views
  • 1 replies
  • 0 likes

Make payment

Need help my account has failed a payment and I changed credit cards but it’s not excepting it!

Visitor

Need help my account has failed a payment and I changed credit cards but it’s not excepting it!

AmeliaW87

Newbie

747 Views

2 replies

0 likes

  • 747 Views
  • 2 replies
  • 0 likes

Why can't I pay annually for my Spotify subscription?

In Kenya, I'm on a family plan and noticed how in other countries you can pay annually for a discount. Why don't we get that option?

Regular

In Kenya, I'm on a family plan and noticed how in other countries you can pay annually for a discount. Why don't we get that option?

Maxim

Spotify Star

378 Views

1 replies

0 likes

  • 378 Views
  • 1 replies
  • 0 likes

Duo plan issue

Hello, I would like to know if it is possible to have a dou plan when you live in the same adresse but the accounts on spotify of the two persons are from dfferents countries (France and Spain). We are not capable to enter my account in the duo plan....

Visitor

Hello,   I would like to know if it is possible to have a dou plan when you live in the same adresse but the accounts on spotify of the two persons are from dfferents countries (France and Spa...

Maxim

Spotify Star

346 Views

1 replies

0 likes

  • 346 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Mobile] SAYS I'VE TAKEN A FREE TRIAL - BUT I HAVE NOT - AND I HAVE NO RECEIPTS OF ONE

Please advise: I tried signing up for the free 3-month trial just now. Says I've "already taken a trial" -- but I never have. I do not even have a single receipt in my receipts folder, so I would think that this would also prove I've never "taken" a ...

Casual Listener

Please advise:  I tried signing up for the free 3-month trial just now.  Says I've "already taken a trial" -- but I never have.  I do not even have a single receipt in my receipts fold...

Rnl

Visitor

2971 Views

2 replies

0 likes

Mobile
  • 2971 Views
  • 2 replies
  • 0 likes