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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
128838 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
57127 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
232258 Views
144 replies
13 likes
Hi,I moved from Switzerland to live in Mexico couple of month ago and updated my bank details accordingly.I can't subscribe to premium here (In mexico), I always get an error country mistmatch.My Spotify account is in Mexico. What to do?
Hi, I moved from Switzerland to live in Mexico couple of month ago and updated my bank details accordingly. I can't subscribe to premium here (In mexico), I always get an error country mistmatch. ...
Visitor
441 Views
2 replies
0 likes
Olá meu pagamento é feito pelo débito, vence todo dia 22. Esse mês foi descontado dia 22 e no dia 25 o nubank me notificou outra cobrança no Spotify , mas na área de recibos só tem o recibo do dia 25. Mas no meu saldo foi debitado nos 2 dias . O que ...
Olá meu pagamento é feito pelo débito, vence todo dia 22. Esse mês foi descontado dia 22 e no dia 25 o nubank me notificou outra cobrança no Spotify , mas na área de recibos só tem o recibo do dia 25...
Moderator
239 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone X)Operating System(iOS 10, Windows 10,etc.) My Question or IssueI got a €30 gift card I redeemed it on august 26, my subscription has now ended but it should normally go for another month right?
Plan Free/Premium Country Device (iPhone X) Operating System (iOS 10, Windows 10,etc.) My Question or Issue I got a €30 gift card I redeemed it on august 26, my subscr...
Spotify Star
407 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issueabout to finish free trial period. want to update to duo package. app tells me sorry you atr ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue about t...
Moderator
1123 Views
5 replies
0 likes
I reverified my student id for student discount and it worked since it was showing I was eligible till next year. But my auto pay deducted money according to premium Individual. If I link my UPI to student discount now, will i get refund for the addi...
I reverified my student id for student discount and it worked since it was showing I was eligible till next year. But my auto pay deducted money according to premium Individual. If I link my U...
Moderator
246 Views
1 replies
0 likes
From Normal single Premium to Premium StudentsSwiss DeviceIphone 14 ProOperating SystemIOS My Question or Issue I have just confirmed my status as a student to get the discount. Now the screen didnt change the subscriptionplan. Do i have to do someth...
From Normal single Premium to Premium Students Swiss Device Iphone 14 Pro Operating System IOS My Question or Issue I have just confirmed my status as a...
Spotify Star
235 Views
1 replies
0 likes
PlanFamily PlanCountryUSADeviceiPhone 12 pro max and MBPOperating SystemiOS 17.1.1, OSX 14.1.1 My Question or IssueI have been getting ads on my podcast episodes, yes I have logged out and back in I have changed my password as well. And no the podcas...
Plan Family Plan Country USA Device iPhone 12 pro max and MBP Operating System iOS 17.1.1, OSX 14.1.1 My Question or Issue I have been getting ads on my podcast episodes, yes...
Spotify Star
987 Views
1 replies
2 likes
Hi, I have a Premium account, and I need to update my card details. Me, my internet connection, my Spotify account, my card issuer, and my billing address are all in the US. Spotify is telling me that my payment method and country don't match, but is...
Hi, I have a Premium account, and I need to update my card details. Me, my internet connection, my Spotify account, my card issuer, and my billing address are all in the US. ...
Spotify Star
320 Views
1 replies
0 likes
PlanPremium individualCountryNew ZealandDeviceHuawei, IOS, Macbook and web appOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a Premium Individual plan however I cannot access audiobooks, they are all locked and I h...
Plan Premium individual Country New Zealand Device Huawei, IOS, Macbook and web app Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have a Premiu...
Spotify Star
372 Views
1 replies
0 likes
PlanFree/Premium - Three free months of Spotify Premium Reward from MicrosoftCountryUSDevicen/aOperating Systemn/a My Question or Issue I am a new user. Never tried premium before.I got a reward code from Microsoft for Three free months of Spotify Pr...
Plan Free/Premium - Three free months of Spotify Premium Reward from Microsoft Country US Device n/a Operating System n/a My Question or Issue I am a new user. Never tried pr...
Visitor
423 Views
2 replies
0 likes
Contraté un plan familiar que me ofrecían cobrar en peso argentino y a un precio de $999.99 y me cobraron en dolar $u$ 8.90 . Cómo soluciono esto
Contraté un plan familiar que me ofrecían cobrar en peso argentino y a un precio de $999.99 y me cobraron en dolar $u$ 8.90 . Cómo soluciono esto
Moderator
271 Views
1 replies
0 likes
I had previously bought a premium subscription, then canceled it, moved to another country, used a free subscription for some time, then moved to another country, continuing to use a free subscription, but soon I was so fed up with advertising that I...
I had previously bought a premium subscription, then canceled it, moved to another country, used a free subscription for some time, then moved to another country, continuing to use a free subscriptio...
Casual Listener
1778 Views
10 replies
0 likes
Le payement échoue tous les mois et je dois le faire manuellementUtilisation de la même carte a chaque fois avec de l'argent dessus Pays Belgique
Le payement échoue tous les mois et je dois le faire manuellement Utilisation de la même carte a chaque fois avec de l'argent dessus Pays Belgique
Moderator
244 Views
1 replies
0 likes
Hey. So, i literally just got notified that i got cash-out the Spotify subscription ( I'm form Colombia), although i didn't wanted to.So my question is:¿Can i get my money back? Ty for reading, and hope i get an answer soon.
Hey. So, i literally just got notified that i got cash-out the Spotify subscription ( I'm form Colombia), although i didn't wanted to. So my question is: ¿Can i get my money back?&nb...
Spotify Star
1189 Views
1 replies
0 likes
The App shows me as a Free subscriber. However, my desktop correctly indicates I am a Premium Duo subscriber. How do I upgrade the app?
The App shows me as a Free subscriber. However, my desktop correctly indicates I am a Premium Duo subscriber. How do I upgrade the app?
Not applicable
294 Views
2 replies
0 likes
Hallo,seit einigen Jahren habe ich das Abo Spotify Premium Letzung Abbuchung war am 20.11.2023Nun erscheint aber Kontoeinstellungen Abo Spotfiy Free.Zwischen der Musik die auch auch nicht mehr offline läuft kommt immer Werbung.Dies kann es ja wohl ni...
Hallo, seit einigen Jahren habe ich das Abo Spotify Premium Letzung Abbuchung war am 20.11.2023 Nun erscheint aber Kontoeinstellungen Abo Spotfiy Free.Zwischen der Musik die auch auch nicht mehr of...
Newbie
384 Views
2 replies
0 likes
PlanFree/PremiumCountry DeviceiPhone 11Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI got a gift card for Spotify premium. So I was scratching on card so I could get the code, but now I am unable to get the code since I...
Plan Free/Premium Country Device iPhone 11 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I got a gift card for Spotify premium. So...
Spotify Star
246 Views
1 replies
0 likes
PlanPremiumCountryOriginally UK, now Austria My Question or IssueI have moved countries from the UK and now live in Austria.My UK bank account is just about out of money, and so I need to change the payment method. However, when I add my Austrian ban...
Plan Premium Country Originally UK, now Austria My Question or Issue I have moved countries from the UK and now live in Austria. My UK bank account is just about out of money, and so I ...
Not applicable
510 Views
4 replies
1 likes
Hi, i trying to redeem code for 3 months on new account from "zappka" app. I bought code for "zappsy" but i can't use code, on website where i trying to redeem: spotify.com/pl/redeem it's saying that code is weird, but i didnt used it yet. Help me as...
Hi, i trying to redeem code for 3 months on new account from "zappka" app. I bought code for "zappsy" but i can't use code, on website where i trying to redeem: spotify.com/pl/redeem it's saying that...
Not applicable
3211 Views
3 replies
0 likes
I got Activation code but not able to activate the code kindly help me
I got Activation code but not able to activate the code kindly help me
Spotify Star
239 Views
1 replies
0 likes
