Wrong payment plan

Reply

Wrong payment plan

TeeDeeTree
Newbie

As I was updating my payment information my account switched from Premium to Family-Premium.

I went instantly to change it back, but now you have charged me 14,90€. I would like to get a partial refund on that, since I feel that this was out of my control and went to switch it back immediately and have operated under the assumption that my plan was changed back.

Thank you!

1 Reply

Re: Wrong payment plan

Rock Star 11
Rock Star 11

Hi @TeeDeeTree ,

 

Welcome to the forums!

 

I'd reccomend you to take a look here with regards to Spotify refund policy etc:

https://support.spotify.com/account_payment_help/payment_help/refund-policy/

 

I hope this helps.

 

Robert_WRock Star 11
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
SUGGESTED POSTS