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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
70583 Views
19 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
134393 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
73108 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
256508 Views
156 replies
13 likes
Plan§ months premiumCountryGermanyDevice(iPhone 7,DesktopOperating System(iOS 12.2, , Windows 10,) My Question or IssueI subscribed Spotify premium today but on website and my Gadgets doesnt work as premium and i already checked the payment, it says ...
Plan § months premium Country Germany Device (iPhone 7,Desktop Operating System (iOS 12.2, , Windows 10,) My Question or Issue I subscribed Spotify premium today but on websi...
Spotify Star
2463 Views
8 replies
0 likes
PlanPremiumCountryMexicoDeviceLaptopOperating SystemWindows 8 My Question or IssueUpdating my credit card information, I renewed premium, but mistakenly I payed twise (with PayPal). What can I do to avoid double payment or to get a refund?
Plan Premium Country Mexico Device Laptop Operating System Windows 8 My Question or Issue Updating my credit card information, I renewed premium, but mistakenly I payed twise (with P...
Roadie
534 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have been paying for Premium for 3 years now. Why am I still on Free if i pay for Premium? ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have ...
Roadie
456 Views
1 replies
0 likes
Ocurre que quise realizar la suscripcion a premium pero la realize en una cuenta que no utilizo para nada donde no tengo playlist, pude cancelarla pero al querer realizarlo en la cuenta principal con mis datos de la targeta no es posible.
Ocurre que quise realizar la suscripcion a premium pero la realize en una cuenta que no utilizo para nada donde no tengo playlist, pude cancelarla pero al querer realizarlo en la cuenta principal con...
Roadie
318 Views
1 replies
0 likes
Hello, I live in France and I want to take the student subscribe for Spotify and I want to know if I can use it abroad like in Columbia. Thanks for the help.
Hello, I live in France and I want to take the student subscribe for Spotify and I want to know if I can use it abroad like in Columbia. Thanks for the help.
Spotify Star
433 Views
1 replies
0 likes
Premium for studentsItaly Samsung galaxy s7Android I've successfully payed (got charged on my bank account) still can't use the app without wifi. I have the receipt of May but it misses the April one.
Premium for students Italy Samsung galaxy s7 Android I've successfully payed (got charged on my bank account) still can't use the app without wifi. I have the receipt of May but it misse...
Spotify Star
1112 Views
8 replies
0 likes
PlanPremiumCountryNetherlandsDeviceiPhone XS/DesktopOperating SystemiOS 12 Windows 10 Hi,I have an annual plan at the moment but i would like to go to a family subcription(without paying twice).Is this possible or do i have to wait the remaining mont...
Plan Premium Country Netherlands Device iPhone XS/Desktop Operating System iOS 12 Windows 10 Hi, I have an annual plan at the moment but i would like to go to a family subcription(wi...
Not applicable
660 Views
2 replies
0 likes
Cuando ingreso en códigoDe la tarjeta de regalo Aparece código inválido :'(
Cuando ingreso en código De la tarjeta de regalo Aparece código inválido :'(
Community Legend
781 Views
3 replies
0 likes
PlanPremiumCountryNetherlqnds Device(iPhone 6)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hey, I recently made a new spotify account and with that also bought the offer of 3 months premium for €0,99. It got charged fr...
Plan Premium Country Netherlqnds Device (iPhone 6) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hey, I recently made a new spotify...
Spotify Star
1058 Views
3 replies
0 likes
PlanFree/PremiumCountry United Kingdom DeviceNokia 3Operating SystemAndroidMy wife and I tried singing up to the 3 months premium for 99p, she's managed to get hers, but with me, it first said that a free trial has already been used with my account, ...
Plan Free/Premium Country United Kingdom Device Nokia 3 Operating System Android My wife and I tried singing up to the 3 months premium for 99p, she's managed to get hers, but w...
Spotify Star
383 Views
1 replies
0 likes
i have a problem with my gift-card.I want to use it, but it only says „code is not valid“I have tried it a few times, but it doesn‘t work. I have the receipt and on there it says that the Gift Card is ready to be used. I hope you can help me!
i have a problem with my gift-card. I want to use it, but it only says „code is not valid“ I have tried it a few times, but it doesn‘t work. I have the receipt and on there it says that the ...
Spotify Star
388 Views
1 replies
0 likes
I dont want to lose current subscription premium with hulu. How do i stop new premium without hulu and retain my same subscription ive had since 2008 or 9. On my subsscription page it says my new premium without hulu will start may 22 and ill be char...
I dont want to lose current subscription premium with hulu. How do i stop new premium without hulu and retain my same subscription ive had since 2008 or 9. On my subsscription page it says my new pre...
Roadie
1208 Views
1 replies
0 likes
Premium, USA, iPhone 8, iOS 10 So I’ve been using Spotify Premium for years now and what I discovered recently is that both Apple and Spotify have been charging me for the service. So you get billed twice the amount for the exact same service. This w...
Premium, USA, iPhone 8, iOS 10 So I’ve been using Spotify Premium for years now and what I discovered recently is that both Apple and Spotify have been charging me for the service....
Spotify Star
1876 Views
1 replies
0 likes
Não consigo me tornar um Premium. Não uso cartão de Crédito, somente Cartão de Debito VISA e meu Banco Caixa Econômica Federal não consta na Lista de Débitos VISA, procurei o sistema pagamento por boleto e não encontrei. A única **bleep** que localiz...
Não consigo me tornar um Premium. Não uso cartão de Crédito, somente Cartão de Debito VISA e meu Banco Caixa Econômica Federal não consta na Lista de Débitos VISA, procurei o sistema pagamento por bo...
Spotify Legend
548 Views
1 replies
0 likes
No es la primera vez siempre en mi tarjeta de débito me cobraron doble hoy me volví a dar cuenta y en mi tarjeta de crédito me hicieron lo mismo no pueden decir que yo lo hice porque el cargo se hace en automático así que lo reportarle con mi banco n...
No es la primera vez siempre en mi tarjeta de débito me cobraron doble hoy me volví a dar cuenta y en mi tarjeta de crédito me hicieron lo mismo no pueden decir que yo lo hice...
Spotify Legend
846 Views
1 replies
0 likes
PlanPremiumCountryU.S.A.DeviceGoogle PixelOperating SystemAndroid 9 (No idea what the name is) My Question or IssueI used to have Spotify for students, which was $5 USD/month. After I finished school, it got raised to $10 USD a month, which I have/ha...
Plan Premium Country U.S.A. Device Google Pixel Operating System Android 9 (No idea what the name is) My Question or Issue I used to have Spotify for students, which was $5 USD/month...
Spotify Star
424 Views
1 replies
0 likes
I had recently purchased a Premium Subscription that had Hulu access. But yesterday my Hulu access wasn't working at all. But Spotify was and Hulu's website wasn't down, but when I tried "Start watching" from my profile page, it would send me there a...
I had recently purchased a Premium Subscription that had Hulu access. But yesterday my Hulu access wasn't working at all. But Spotify was and Hulu's website wasn't down, but when I tried "Start watch...
Spotify Star
2317 Views
1 replies
0 likes
I just saw that Canada can get a free Google Home Mini with a premium membership. I tried clicking on the link but it takes me to an Error 404 page. You are supposed to be able to claim them until May 5th!!! CAn someone please help as I would really ...
I just saw that Canada can get a free Google Home Mini with a premium membership. I tried clicking on the link but it takes me to an Error 404 page. You are supposed to be able to claim t...
Casual Listener
1186 Views
4 replies
2 likes
PlanFreeCountryUSADeviceiPhone SE and Samsung ChromebookOperating SystemiOS 11, Chromw OS My Question or IssueIve come back to using Spotify after a while of using other things, and i had to create a new account because i forgot my old password. Howe...
Plan Free Country USA Device iPhone SE and Samsung Chromebook Operating System iOS 11, Chromw OS My Question or Issue Ive come back to using Spotify after a while of using other thin...
Spotify Star
7184 Views
1 replies
0 likes
Can I buy 10€ gift card to get three months premium for 9.99€. Or is it just for one month.
Can I buy 10€ gift card to get three months premium for 9.99€. Or is it just for one month.
Roadie
1673 Views
3 replies
0 likes
