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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

149894 Views

69 replies

10 likes

Premium for Family
  • 149894 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

95577 Views

89 replies

4 likes

  • 95577 Views
  • 89 replies
  • 4 likes

Superuser Contribution 3-month Premium Eligibility

PlanFree/PremiumCountryPhilippinesDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)iPhone 6 plusOperating System(iOS 10, Android Oreo, Windows 10,etc.)iOs 12.3.1 My Question or IssueSpotify Montly Premium is about to expire today and I want t...

Casual Listener

Plan Free/Premium Country Philippines Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) iPhone 6 plus Operating System (iOS 10, Android Oreo, Windows 10,etc.) iOs 12.3.1 &nbsp...

Peter

Spotify Legend

706 Views

2 replies

0 likes

  • 706 Views
  • 2 replies
  • 0 likes

See pending $10 charge despite having student subscription renewed for at least 2 more years

Plan: Spotify Student PremiumUSA DeviceMacbook Pro + Moto Z3 My Question or IssueMy bank statements say I have a pending charge of 10 despite being registered for spotify student until at least 2020. Screenshot included. Why the **** am i being charg...

Casual Listener

Plan: Spotify Student Premium USA   Device Macbook Pro + Moto Z3   My Question or Issue My bank statements say I have a pending charge of 10 despite being registered for spotify stud...

OneByBoo

Roadie

516 Views

1 replies

0 likes

  • 516 Views
  • 1 replies
  • 0 likes

Lost Music in Your Library

My spotify account recently transitioned from student to premium. Upon the transition I lost much of the music stored in my library yet it is still saved according to spotify. For instance, I go to my music to play one of the 6 or 7 ACDC albums I had...

Newbie

My spotify account recently transitioned from student to premium. Upon the transition I lost much of the music stored in my library yet it is still saved according to spotify. For instance, I go to m...

OneByBoo

Roadie

643 Views

1 replies

0 likes

  • 643 Views
  • 1 replies
  • 0 likes

Suscripción 3 meses

Resulta que me llego un correo para contratar premiun por 290 pesos chilenos, al meterme al link ni yo ni mi pareja sale que no somos elegibles para este servicio, si alguien me puede ayudar el por que me sale eso se lo agradeceria mucho ya que es mu...

Casual Listener

Resulta que me llego un correo para contratar premiun por 290 pesos chilenos, al meterme al link ni yo ni mi pareja sale que no somos elegibles para este servicio, si alguien me puede ayudar el por q...

OneByBoo

Roadie

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
  • 0 likes

Can’t get promo deal but charged anyways

My daughter begged me to use my debt card to get the 3 month for .99 cents promo deal for her account and I said yes. Put my card info went threw been happy ever since! That was 3 weeks ago. The next day I decided to get it myself! So I downloaded Sp...

Newbie

My daughter begged me to use my debt card to get the 3 month for .99 cents promo deal for her account and I said yes. Put my card info went threw been happy ever since! That was 3 weeks ago. The next...

OneByBoo

Roadie

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Ou Acheté des carte d'abonnement de Spotify

Voila je suis vraiment nouveau dans le monde de spotify et j'aimerais savoir si il y'a des magasin en france qui vendent des carte pour spotify ? je suis desoler si cette question a été posé mais c'est le seul moyen d'avoir des information

Casual Listener

Voila je suis vraiment nouveau dans le monde de spotify et j'aimerais savoir si il y'a des magasin en france qui vendent des carte pour spotify ? je suis desoler si cette question a été posé mais c'e...

Jemi

Spotify Legend

635 Views

1 replies

0 likes

  • 635 Views
  • 1 replies
  • 0 likes

Error to add new member to family group.

PlanPremiumCountryColombiaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, I have a family plan, modify the credit card for another country and now to want to ...

Newbie

Plan Premium Country Colombia Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello, I h...

OneByBoo

Roadie

334 Views

1 replies

0 likes

  • 334 Views
  • 1 replies
  • 0 likes

Payment keeps failing on the same card

Student PlanPremiumSingapore DeviceMac I keep receiving emails about Spotify Premium Payment Failure. I've been having this issue for a few months now, and my Spotify Premium stops working, and then I have to 'update' the payment information, but I'm...

Newbie

Student Plan Premium Singapore   Device Mac    I keep receiving  emails about Spotify Premium Payment Failure.  I've been having this issue for a few months now, and ...

OneByBoo

Roadie

615 Views

1 replies

0 likes

  • 615 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium not available anymore

Good morning folks, for any reasony Spotify did not charge my bank account in June even though I did not cancel my contract.Can anybody help? Thanks,Sebastian

Newbie

Good morning folks,   for any reasony Spotify did not charge my bank account in June even though I did not cancel my contract. Can anybody help?   Thanks, Sebastian

Peter

Spotify Legend

637 Views

2 replies

2 likes

Account
Premium
Subscriptions
  • 637 Views
  • 2 replies
  • 2 likes

Changing to Spotify Premium Student failed

So basically I am paying 9.99€ per month for a few years now and I noticed that I can change to Spotify Premium Student to pay less. So I used the forms und the Spotify Account Settings and it led me to a Website called SheerID. I filled in the infor...

Newbie

So basically I am paying 9.99€ per month for a few years now and I noticed that I can change to Spotify Premium Student to pay less. So I used the forms und the Spotify Account Settings and it led me...

OneByBoo

Roadie

647 Views

1 replies

0 likes

  • 647 Views
  • 1 replies
  • 0 likes

Superuser Contribution Zahlen über Mobilfunkanbieter Fehler

Hi!Ich habe das Problem das wenn ich über den Mobilfunkanbieter bezahlen will das dann ein Fehler kommt.Obwohl ich noch nie über mein Handy bezahlt habe und ich würde das angebot mit den 3 Monaten gerne nutzen wollen und könnte das nur über mein hand...

Newbie

Hi! Ich habe das Problem das wenn ich über den Mobilfunkanbieter bezahlen will das dann ein Fehler kommt. Obwohl ich noch nie über mein Handy bezahlt habe und ich würde das angebot mit den 3 Monate...

Peter

Spotify Legend

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes

Superuser Contribution I need need my premium status removed immediately.

Premium Country United States DeviceMoto e5 Play Operating SystemAndroid 8.0.0 My Question or IssueI signed up for the 3 months for 99 cents and have since canceled my subscription, but the app is so ridiculously inconvenient with the Premium "featur...

Visitor

Premium   Country United States    Device Moto e5 Play   Operating System Android 8.0.0   My Question or Issue I signed up for the 3 months for 99 cents and have s...

Peter

Spotify Legend

382 Views

2 replies

0 likes

  • 382 Views
  • 2 replies
  • 0 likes

Support Paytm recurring payments for subscriptions

Hey there! I regularly buy spotify premium using paytm, but it seems like I can't enable a subscription using Paytm, only card. My bank doesn't support recurring payments, so could you guys please add paytm as a payment mode for subscriptions? Looks ...

Casual Listener

Hey there! I regularly buy spotify premium using paytm, but it seems like I can't enable a subscription using Paytm, only card. My bank doesn't support recurring payments, so could you guys please ad...

devxpy

Casual Listener

1741 Views

2 replies

2 likes

  • 1741 Views
  • 2 replies
  • 2 likes

Superuser Contribution Facturacion

Buenas tardes. Desde diciembre Enero recibo doble cobro por una unica cuenta, he cancelado la suscripcion pasando a cuenta free y aun sigo recibiendo el cobro en mi tarjeta VISA. Solicito solucion

Casual Listener

Buenas tardes.   Desde diciembre Enero recibo doble cobro por una unica cuenta, he cancelado la suscripcion pasando a cuenta free y aun sigo recibiendo el cobro en mi tarjeta VISA. Solicito so...

Peter

Spotify Legend

743 Views

3 replies

1 likes

  • 743 Views
  • 3 replies
  • 1 likes

Premium working on Android but not desktop

PlanPremiumCountryUSADeviceGalaxy S9Operating SystemAndroid My Question or IssueBeen using spotify premium of my GalaxyS9 for a couple months now, just tried to use the desktop app and website today and its saying im not a premium member; my bank acc...

Casual Listener

  Plan Premium Country USA Device Galaxy S9 Operating System Android   My Question or Issue Been using spotify premium of my GalaxyS9 for a couple months now, just tried to use t...

Billy-J

Spotify Star

453 Views

3 replies

0 likes

  • 453 Views
  • 3 replies
  • 0 likes

The owner of Family share has an email that is not available.

PlanPremium Family shareCountrySwedenDevice Operating System My Question or IssueMy dad the payee of our family share account can't login to his Spotify account because the email he used is not available anymore and.he forgot the password. Is there a...

Newbie

Plan Premium Family share Country Sweden Device   Operating System   My Question or Issue My dad the payee of our family share account can't login to his Spotify account because th...

Billy-J

Spotify Star

348 Views

1 replies

0 likes

  • 348 Views
  • 1 replies
  • 0 likes

No premium but still paying.

PlanPremiumCountryIsraelDeviceAllOperating SystemAll My Question or IssueFor a couple of weeks now I seem to have lost my premium subscription despite paying the monthly fee (last payment yesterday), I have no other accounts and I have tried reloggin...

Newbie

Plan Premium Country Israel Device All Operating System All   My Question or Issue For a couple of weeks now I seem to have lost my premium subscription despite paying the monthly fee ...

Billy-J

Spotify Star

393 Views

1 replies

0 likes

  • 393 Views
  • 1 replies
  • 0 likes

Unable to redeem 1 Month Spotify Subscription

PlanFree/PremiumCountryJohor, Malaysia DeviceMeizu M6Operating SystemWindows 10 Pro, Android 7 My Question or IssueI have a problem here. Recently i bought 1 month of Spotify Subscription Card from 7Eleven in my area. When i tried to enter the code a...

Newbie

Plan Free/Premium Country Johor, Malaysia   Device Meizu M6 Operating System Windows 10 Pro, Android 7   My Question or Issue I have a problem here. Recently i bought 1 month of ...

Brunelicia

Community Legend

358 Views

1 replies

0 likes

  • 358 Views
  • 1 replies
  • 0 likes

[Brazil] payment rejected several times

PlanTrying to subscribe for premium with the offer 3 months for R$ 1,99CountryBrazilDeviceSamsung Galaxy A5Operating SystemAndroid 8 My Question or IssueI want to subscribe premium with the offer of 3 months for R$ 1,99, but my payment is always reje...

Casual Listener

  Plan Trying to subscribe for premium with the offer 3 months for R$ 1,99 Country Brazil Device Samsung Galaxy A5 Operating System Android 8   My Question or Issue I want to sub...

Bittencourt

Spotify Star

534 Views

3 replies

0 likes

  • 534 Views
  • 3 replies
  • 0 likes

Spotify me cobra pero no me registra el pago para premium

Bueno tengo un problema con spotify premium tengo mi tarjeta de nomina (la del trabajo) es la que utilizo pagar el premium y siempre dejo los 150 que son me los cobra y no me registra el pago para premium el dia de hoy 11/06/2019 me cancelo mi premiu...

Newbie

Bueno tengo un problema con spotify premium tengo mi tarjeta de nomina (la del trabajo) es la que utilizo pagar el premium y siempre dejo los 150 que son me los cobra y no me registra el pago para pr...

Brunelicia

Community Legend

556 Views

1 replies

0 likes

Pago
  • 556 Views
  • 1 replies
  • 0 likes