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Subscription failed but money charged

Subscription failed but money charged

Plan

Free/Premium

Country

Egypt

Device

 Samsung Galaxy s6 edge

Operating System

 Android Oreo, Windows 10

 

My Question or Issue

I trired many times to subscribtion with offer 3 monthes for  5egp and evrey time time it failed and spotify deduce and charge me and not send money back 

 

*community rock star edit - removed payment info*

Reply
1 Reply

Hey @oookhairy, and welcome to the community. 

Hope you're doing great!

 

Sorry to hear about this. In this case, I'd recommend checking under 'Don't want Premium afterall' here to contact Spotify directly.

 

I hope that helps 🙂

Billy-JSpotify Star
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