Payment error

Reply

Payment error

g00dayjojojo
Newbie

Plan

Premium

Country

Malaysia

Device

Hongmi note 6 pro

Operating System

 Android 

 

My Question or Issue

Hi. So I saw this ad of spotify giving 3 months premium for 2RM. But it has charged 14.90RM for only 1 Month. Please fix my payment and period.

 

 

 

 

1 Reply

Re: Payment error

Rock Star 15
Rock Star 15

Hey there @g00dayjojojo

thanks for posting !

 

The offer of 3 months Premium for 0.99 is there for new users wanting to join Spotify for the first time.

If you were already a Premium user before, you won't be aligable for it.

 

However, feel free to check this "Refunds" page for further info in case you weren't a Premium before subscribing.

 

Hope this helps :)

OneByBooRock Star 15
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
SUGGESTED POSTS