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Wrong subscription date

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Wrong subscription date

Dear community,

 

I just started my Spotify Premium trial (before it was on free) with a card with the value of €30. That's three months, obviously. 

I activated the code of the card today, on May 1st. My receipt however states April 30st, so yesterday. Same goes for my account page, wrong date...

 

How can I fix this or where can I contact Spotify about it?

 

Thanks a lot in advance!

EME

 

 

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Hey, @eme-dia 

Welcome to Spotify Community and thanks for posting!

About your question, this could be due to the difference in time zones. So, in the end you'll continue receiving your 3 months of Premium, no 1 day less or more. No worries! 🙂

 

If you need more info or have any other questions, let me know! I'd love to help!

Best Regards,
hezorg

LuanSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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Marked as solution

Hey, @eme-dia 

Welcome to Spotify Community and thanks for posting!

About your question, this could be due to the difference in time zones. So, in the end you'll continue receiving your 3 months of Premium, no 1 day less or more. No worries! 🙂

 

If you need more info or have any other questions, let me know! I'd love to help!

Best Regards,
hezorg

LuanSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Hey @hezorg,

 

That might be the case. 

Thanks a lot for your answer!

Hey, @eme-dia 

Happy to know that worked! 

Remember that if you need more info or have any other questions, let me know! I'd love to help!

 

Spotify is always here for you

Best Regards,
hezorg

LuanSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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