Hi folks! We're aware of reports about your Wrapped stories misbehaving and we're looking into it. We've managed to fix the issue with the Wrapped banner/stories not showing up. More info here. If the stories cause your app to stop responding, please subscribe here. Also, check out our Wrapped FAQ for answers to common questions.

Wrongly charged!


Wrongly charged!


Hi, I was hoping someone would help me.


I purchesed the 3 months for 99p offer on the 3rd of December, but I looked at a statment from my bank, on top of being charged 99p, they have decided to charge me £9.99 also!!! Very angry as the time of year doesnt help and I'm miffed that I've been charged wrongly and would like a refund. Any help on how I could do that? I have checked on my account and it says I'm not paying full price until Feb or MARCH? so why am I being charged fully now!?

2 Replies

Re: Wrongly charged!

Not applicable

Even i have been charged like this . 

Re: Wrongly charged!

Rising Star 1
Rising Star 1

Hi @tabbbyyyx,

I would suggest contacting Spotify directly, if you want a refund.

Good luck,