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Wrote the right number but got no text message with Smart carrier Philippines

Wrote the right number but got no text message with Smart carrier Philippines

Plan

Premium

Country

 Philippines

Device

(Samsung Galaxy Note 4)

Operating System

(Windows 7)

 

My Question or Issue

 I can't pay my premium payment because they didn't sent the pin. I've been stuck to this issue since last year. I tried to retrieve my pin but it said they didn't detected any message of pin consent. I typed the right number but got no pin. What am i suppose to do?

Screenshot_2018-06-05-01-59-04.png
Reply
1 Reply

I texted GETPIN 8823 but I don't know where is the pin here 

2018-06-05 02.08.55.png

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