You are not eligible for this payment method

[chapmandrew]

Hi

Im trying to subscribe to Spotify using my phone number and i get this reponse. "You are not eligible for this payment method." Anyone know why and how to fix it. Im with vodacom and have money in my account. 

[OneByBoo]

Hey there @chapmandrew,

thanks for reaching out to the community !

I recommend check out this help page as a first and basic step.

In addition, following the steps provided here might explain why your payment method is being refused.

Let me know if you have any further questions 🙂