double account

double account

when I went into my account last month to update my payment card it apparently made a second account so I am now paying on two accounts.... how do I cancel 1 and get my money back??


1 Reply


Hey @user-removed, welcome to the community!


You can follow these steps to cancel the account you don't need, and close it to avoid any future inconveniences.


About the refund, you'll need to contac the Support team to see what they can do about it. You can give them a shout via Twitter or Facebook.


They'll get back to you as soon as possible.


All the best.

“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

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