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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67867 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132924 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
68977 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
252010 Views
155 replies
13 likes
Não consigo adicionar minha família ao meu plano, todos moramos no mesmo endereço. Desde já agradeço a atenção!
Não consigo adicionar minha família ao meu plano, todos moramos no mesmo endereço. Desde já agradeço a atenção!
Spotify Star
632 Views
1 replies
0 likes
I forgot to cancel the 1 free week and it charged me 7 euros, could i please get my money back?
I forgot to cancel the 1 free week and it charged me 7 euros, could i please get my money back?
Spotify Star
600 Views
3 replies
0 likes
I was checking out student discount to see if my school was on any list. It wasnt so i just closed the page. I then later check my bank acount and it saud that spotify had taken 2x 49KR. (Danish crowns). I wouldnt have minded if i got premium, but i ...
I was checking out student discount to see if my school was on any list. It wasnt so i just closed the page. I then later check my bank acount and it saud that spotify had taken 2x 49KR. (Danish crow...
Community Legend
382 Views
1 replies
0 likes
Created a new account and wanted to get premium. With PayPal as my payment method the windows of Spotify and PayPal just loop when I click to go forward. I've read about other people having the same problem but I won't create a new PayPal for**bleep*...
Created a new account and wanted to get premium. With PayPal as my payment method the windows of Spotify and PayPal just loop when I click to go forward. I've read about other people having the same ...
Community Legend
639 Views
6 replies
0 likes
Hello, i am a student and i am trying to renew my student membership, but it is saying it cant verify that im a student?
Hello, i am a student and i am trying to renew my student membership, but it is saying it cant verify that im a student?
Spotify Star
616 Views
3 replies
0 likes
Hi,I bought 12 months of Spotify which is due to end on the 29th this month. I would like to continue for another 12 months but don't want to wait until the 29th. Can I pay another £120 today and my subscription will extend to 29th April 2019 or will...
Hi, I bought 12 months of Spotify which is due to end on the 29th this month. I would like to continue for another 12 months but don't want to wait until the 29th. Can I pay another £120 today...
Roadie
1911 Views
1 replies
0 likes
My student discount ended and I was charged for $10 something and I just re applied for the student discount. Would Spotify take off the 10 charge?
My student discount ended and I was charged for $10 something and I just re applied for the student discount. Would Spotify take off the 10 charge?
Roadie
327 Views
2 replies
0 likes
when I went into my account last month to update my payment card it apparently made a second account so I am now paying on two accounts.... how do I cancel 1 and get my money back??
when I went into my account last month to update my payment card it apparently made a second account so I am now paying on two accounts.... how do I cancel 1 and get my money back??
Roadie
489 Views
1 replies
0 likes
email - *snip* Long story short - I can't afford it. I'm not sure if a bot processes these messages but I'll shake it off anyways. I was hoping to get a refund, I actually thought I canceled my last subscription, it wasn't until I looked into my card...
email - *snip* Long story short - I can't afford it. I'm not sure if a bot processes these messages but I'll shake it off anyways. I was hoping to get a refund, I actually thought I canceled...
Roadie
734 Views
1 replies
0 likes
I am trying to cancel my subscription to Spotify but I am not receiving the E.Mail to allow me to finalise my action. Spotify has taken a payment from my bank which I did not authorise as I was on a free trial. I need to cancel subscription and am en...
I am trying to cancel my subscription to Spotify but I am not receiving the E.Mail to allow me to finalise my action. Spotify has taken a payment from my bank which I did not authorise as I was on a ...
Roadie
495 Views
3 replies
0 likes
Someone on my family plan had been on it, then got sent an email asking to verify. She didn't, and it kicked her off. I re-sent the invite & now it won't let her join. What's going on & how do I fix it so that it allows her to re-join? Thanks!
Someone on my family plan had been on it, then got sent an email asking to verify. She didn't, and it kicked her off. I re-sent the invite & now it won't let her join. What's going on & how d...
Roadie
283 Views
1 replies
0 likes
Currently i have premium through spark but i have switched providers, can i change my account so i pay for the premium myself and keep all of my content?
Currently i have premium through spark but i have switched providers, can i change my account so i pay for the premium myself and keep all of my content?
Composer
247 Views
1 replies
0 likes
Hello,I moved from Argentina to Australia a month ago, and the card i used to pay Spotify with has expired. Now i'm trying to update my payment info with my new argentinian card (which is still on use), and the answer i get is always the same. "An er...
Hello, I moved from Argentina to Australia a month ago, and the card i used to pay Spotify with has expired. Now i'm trying to update my payment info with my new argentinian card (which is still on ...
Roadie
369 Views
3 replies
0 likes
Didn't sign up for the free trial or direct debit how did Spotify get my bank details
Didn't sign up for the free trial or direct debit how did Spotify get my bank details
Roadie
327 Views
1 replies
0 likes
I had signed up for student promo of $4.99 on 2nd April 2018. Shortly after, I received an email stating that my subscription was not successful. Upon checking my bank account, I discovered a total of $131.03 was charged under Spotify. I had checked ...
I had signed up for student promo of $4.99 on 2nd April 2018. Shortly after, I received an email stating that my subscription was not successful. Upon checking my bank account, I discovered a total o...
Roadie
285 Views
1 replies
0 likes
Good morning,I'm trying to give Spotify Premium as a gift for my sister (1-month subscription).I'm writing all the information needed correctly (card number, my sister e-mail, etc) but the payment is not working.I am receiving this error:"Pagamento n...
Good morning, I'm trying to give Spotify Premium as a gift for my sister (1-month subscription). I'm writing all the information needed correctly (card number, my sister e-mail, etc) but t...
Roadie
473 Views
1 replies
0 likes
Hi, I've got a new card, but Spotify won't accept my expiration month/date. Though it's the correct one. Whatever should I do?
Hi, I've got a new card, but Spotify won't accept my expiration month/date. Though it's the correct one. Whatever should I do?
Roadie
2413 Views
6 replies
0 likes
Hi I was going to start Student Premium and had entered my card details, but then I decided not to continue with filling in my details and I checked by banking and was charged, but my premium is still on free? When I clicked continue after card detai...
Hi I was going to start Student Premium and had entered my card details, but then I decided not to continue with filling in my details and I checked by banking and was charged, but my premium is stil...
Roadie
247 Views
1 replies
0 likes
I used to have two accounts, one was a free subscription and the other premium then I canceled the premium one and now I want my free subscription to be premium but when I have to pay my credit card, which was the same with I paid the canceled subscr...
I used to have two accounts, one was a free subscription and the other premium then I canceled the premium one and now I want my free subscription to be premium but when I have to pay my credit card,...
Roadie
703 Views
1 replies
0 likes
I'm trying to change my country for spotify premium, but when I go to subscriptions and enter new payment details (as suggested here https://support.spotify.com/us/article/How-can-I-change-my-country-setting/) it just tells me I need to change my cou...
I'm trying to change my country for spotify premium, but when I go to subscriptions and enter new payment details (as suggested here https://support.spotify.com/us/article/How-can-I-change-my-co...
Roadie
524 Views
3 replies
0 likes
