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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
68942 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
133539 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
70391 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
253788 Views
156 replies
13 likes
Hi, I checked my card and I’ve been charged twice - one for premium, one for student. How do we go about refund or usage for next month instead?
Hi, I checked my card and I’ve been charged twice - one for premium, one for student. How do we go about refund or usage for next month instead?
Roadie
270 Views
1 replies
0 likes
Premium almayi 1 ay once denediğim zaman 2 hesaptada odeme basarisiz demişti fakat 1 ay geçtikten sonra kartimdan 13.99 tl spotify adina çekilmiş 2 hesabimada baktim 2 sindede premium yok
Premium almayi 1 ay once denediğim zaman 2 hesaptada odeme basarisiz demişti fakat 1 ay geçtikten sonra kartimdan 13.99 tl spotify adina çekilmiş 2 hesabimada baktim 2 sindede premium yok
Casual Listener
331 Views
2 replies
0 likes
Hello, I just got the 60-day Spotify premium subscription but I accidentally set it up on the wrong account. I have 2 accounts a new one that I created because I couldn't remember the password (but I ended up remembering it and now don't use the new ...
Hello, I just got the 60-day Spotify premium subscription but I accidentally set it up on the wrong account. I have 2 accounts a new one that I created because I couldn't remember th...
Roadie
275 Views
1 replies
0 likes
i bought a premuim student discount but on my account says i need to buy a premium account... theyve taken the 5.99 out of my bank account i dont know what to do
i bought a premuim student discount but on my account says i need to buy a premium account... theyve taken the 5.99 out of my bank account i dont know what to do
Roadie
301 Views
1 replies
0 likes
I’ve waited over 24 hours for the money to get onto the card that I pay with but it keeps saying payment failed
I’ve waited over 24 hours for the money to get onto the card that I pay with but it keeps saying payment failed
Roadie
256 Views
1 replies
0 likes
Hi there. I had a Premium subscription trial. During the three months, my xrecre card got locked, so Spotify finally couldn't charge the next month. After some days telling me to update the payment method (which I couldn't because I still hadn't rece...
Hi there. I had a Premium subscription trial. During the three months, my xrecre card got locked, so Spotify finally couldn't charge the next month. After some days telling me to update the pa...
Roadie
1211 Views
1 replies
0 likes
hi! We already checked our account to our mobile provider and we have premium subscription but it’s not working on the app. We tried logging in and out as well as re-install the app. Can you help us with this?
hi! We already checked our account to our mobile provider and we have premium subscription but it’s not working on the app. We tried logging in and out as well as re-install the app. Can you help us ...
Roadie
732 Views
1 replies
0 likes
I used to have autopay in my premium account, but I changed from premium to Family plan, do i need to remove my autopay?
I used to have autopay in my premium account, but I changed from premium to Family plan, do i need to remove my autopay?
Spotify Star
236 Views
1 replies
0 likes
I don’t want to watch videos I just want to listen to music. Anyway to turn this off please?
I don’t want to watch videos I just want to listen to music. Anyway to turn this off please?
Spotify Star
397 Views
3 replies
0 likes
Hi, im already subscribed to Spotify premium with my globe plan. Unfortunately, in my spotify app still im not a registered as premium. I need help!
Hi, im already subscribed to Spotify premium with my globe plan. Unfortunately, in my spotify app still im not a registered as premium. I need help!
Not applicable
1521 Views
2 replies
0 likes
Spoiler (Highlight to read) Hi, I tried to get a subscription for a student account but it could not recognise my college so I decided to go for the regular premium but have been charged for both. Why is it so difficult to get a hold of someone from ...
Hi, I tried to get a subscription for a student account but it could not recognise my college so I decided to go for the regular premium but have been charged for both. Why is it so difficult...
Spotify Star
354 Views
1 replies
0 likes
I would like to buy a premium subscription, I am from Romania and I've started using spotify in Hungary, and I am back home, and the only way for me to buy premium is purchasing it for more on shady websites as german gift cards. Is there a small cha...
I would like to buy a premium subscription, I am from Romania and I've started using spotify in Hungary, and I am back home, and the only way for me to buy premium is purchasing it for more on shady ...
Casual Listener
1080 Views
4 replies
0 likes
Paguei um boleto pro 3 meses de assinatura Premium e ainda sou Free . Como resolver isso
Paguei um boleto pro 3 meses de assinatura Premium e ainda sou Free . Como resolver isso
Spotify Star
603 Views
1 replies
0 likes
Não consigo adicionar minha família ao meu plano, todos moramos no mesmo endereço. Desde já agradeço a atenção!
Não consigo adicionar minha família ao meu plano, todos moramos no mesmo endereço. Desde já agradeço a atenção!
Spotify Star
635 Views
1 replies
0 likes
I forgot to cancel the 1 free week and it charged me 7 euros, could i please get my money back?
I forgot to cancel the 1 free week and it charged me 7 euros, could i please get my money back?
Spotify Star
604 Views
3 replies
0 likes
I was checking out student discount to see if my school was on any list. It wasnt so i just closed the page. I then later check my bank acount and it saud that spotify had taken 2x 49KR. (Danish crowns). I wouldnt have minded if i got premium, but i ...
I was checking out student discount to see if my school was on any list. It wasnt so i just closed the page. I then later check my bank acount and it saud that spotify had taken 2x 49KR. (Danish crow...
Community Legend
385 Views
1 replies
0 likes
Created a new account and wanted to get premium. With PayPal as my payment method the windows of Spotify and PayPal just loop when I click to go forward. I've read about other people having the same problem but I won't create a new PayPal for**bleep*...
Created a new account and wanted to get premium. With PayPal as my payment method the windows of Spotify and PayPal just loop when I click to go forward. I've read about other people having the same ...
Community Legend
641 Views
6 replies
0 likes
Hello, i am a student and i am trying to renew my student membership, but it is saying it cant verify that im a student?
Hello, i am a student and i am trying to renew my student membership, but it is saying it cant verify that im a student?
Spotify Star
621 Views
3 replies
0 likes
Hi,I bought 12 months of Spotify which is due to end on the 29th this month. I would like to continue for another 12 months but don't want to wait until the 29th. Can I pay another £120 today and my subscription will extend to 29th April 2019 or will...
Hi, I bought 12 months of Spotify which is due to end on the 29th this month. I would like to continue for another 12 months but don't want to wait until the 29th. Can I pay another £120 today...
Roadie
1920 Views
1 replies
0 likes
My student discount ended and I was charged for $10 something and I just re applied for the student discount. Would Spotify take off the 10 charge?
My student discount ended and I was charged for $10 something and I just re applied for the student discount. Would Spotify take off the 10 charge?
Roadie
329 Views
2 replies
0 likes
