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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
128483 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
56412 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Regular
231096 Views
143 replies
13 likes
How do we get it back? We've been debited, but it's like my husbands account (which was the main one) has just been created as a free acount, and now I am on a premium trail. How do we get our music back please???
How do we get it back? We've been debited, but it's like my husbands account (which was the main one) has just been created as a free acount, and now I am on a premium trail. How do we get our music ...
Spotify Legend
282 Views
1 replies
0 likes
i already redeem my premium but why i still don’t get that premium ?
i already redeem my premium but why i still don’t get that premium ?
Spotify Legend
723 Views
5 replies
0 likes
Hi,With premium account, can i download music songs in flac file? If i make my account premium only for one month, can i download all my library? Thanks
Hi, With premium account, can i download music songs in flac file? If i make my account premium only for one month, can i download all my library? Thanks
Casual Listener
992 Views
2 replies
0 likes
i have deleted my account which was a premium account. then, i recovered my account and i found out that my subscription is free. then, i tried to redeem my 6-months free premium subscription by umobile for my postpaid plan. it was said that i am alr...
i have deleted my account which was a premium account. then, i recovered my account and i found out that my subscription is free. then, i tried to redeem my 6-months free premium subscription by umob...
Spotify Legend
470 Views
1 replies
0 likes
I check: same country, same email, no way, back to a message saying "Une erreur s'est produite. Veuillez reessayer, ou obtenez de l'aide." (Sorry in French)And my PAYPAL card has been already verified with the two small amounts recorded in my account...
I check: same country, same email, no way, back to a message saying "Une erreur s'est produite. Veuillez reessayer, ou obtenez de l'aide." (Sorry in French) And my PAYPAL card has been already ...
Spotify Star
246 Views
1 replies
0 likes
Hi everyone My account's country is Argentina and I am currently living in Australia for a year or so. Since I canceled my credit card in Argentina, the payment failed. I read the instructions to change it, but when I try to do so to my aussie credit...
Hi everyone My account's country is Argentina and I am currently living in Australia for a year or so. Since I canceled my credit card in Argentina, the payment failed. I read the instructio...
Moderator
1584 Views
5 replies
0 likes
I've problem here... I just redeem t8 digit Premium Code using Boost app.. And I've tried to enter the code but why the websites say that my Code doesn't valid? Please help me..
I've problem here... I just redeem t 8 digit Premium Code using Boost app.. And I've tried to enter the code but why the websites say that my Code doesn't valid? Please help me..
Spotify Star
537 Views
3 replies
0 likes
I do not have two accounts like all the troubleshooting options suggest. I paid for Premium with a gift card in January & it still charged my monthly premium to my credit card, so I should have a $10 balance AND my PREMIUM should be working. ITS NOT!...
I do not have two accounts like all the troubleshooting options suggest. I paid for Premium with a gift card in January & it still charged my monthly premium to my credit card, so I should ...
259 Views
0 replies
1 likes
Hi. Can I to subscribe Family Plan to use in different addresses? Actually to share with friends too. If yes, I will subscribe soon.
Hi. Can I to subscribe Family Plan to use in different addresses? Actually to share with friends too. If yes, I will subscribe soon.
Casual Listener
1529 Views
2 replies
0 likes
Im very frusterated because i recently discovered i have still been charged every month for premium when i cancelled it and deleted the app back in December, i followed the instructions online and went through all possible accounts with emails i have...
Im very frusterated because i recently discovered i have still been charged every month for premium when i cancelled it and deleted the app back in December, i followed the instructions online and we...
Community Legend
248 Views
1 replies
0 likes
Im a “new user” so I tried getting the 30 day free subscription, it said I had already taken a similar offer so I couldn’t get it , okay I tried it again and it told me that again , now I have just been trying to buy it regular I don’t care about the...
Im a “new user” so I tried getting the 30 day free subscription, it said I had already taken a similar offer so I couldn’t get it , okay I tried it again and it told me that again , now I have just b...
Community Legend
299 Views
1 replies
0 likes
Paguei a minha assinatura e ta dizendo que nao paguei. E nao esta com o premium ativo. O que faco?
Paguei a minha assinatura e ta dizendo que nao paguei. E nao esta com o premium ativo. O que faco?
Spotify Star
289 Views
1 replies
0 likes
Bonjour,J'ai actuellement un abonnement Premium basique sur spotify, et j'aimerais passer a un abonnement family sur ce meme compte, quelle demarche dois-je suivre?Merci d'avance
Bonjour, J'ai actuellement un abonnement Premium basique sur spotify, et j'aimerais passer a un abonnement family sur ce meme compte, quelle demarche dois-je suivre? Merci d'avance
Music Fan
3592 Views
1 replies
0 likes
Obtener el spotify premium me da opcion a solo 1 mes "aparte del plan familiar etc.." y solo con tarjeta de credito.
Obtener el spotify premium me da opcion a solo 1 mes "aparte del plan familiar etc.." y solo con tarjeta de credito.
282 Views
0 replies
1 likes
Currently paying for Spotify via the Apple Store but my app is not showing as premium. So I am stuck on the free even though I am paying for via App Store and my emails are different because I originally logged in with facebook
Currently paying for Spotify via the Apple Store but my app is not showing as premium. So I am stuck on the free even though I am paying for via App Store and my emails are different because I origin...
Spotify Star
291 Views
1 replies
0 likes
Hi! I just get my student discount, the price has alredy been charged to my credit card and I get my confirmation email from SheerID that approves that i'm currently in a college program. Altought, when I try to complete the suscription, I recieve an...
Hi! I just get my student discount, the price has alredy been charged to my credit card and I get my confirmation email from SheerID that approves that i'm currently in a college program. Altought, w...
Spotify Legend
453 Views
1 replies
0 likes
My ex was able to sign into his own spotify account and charge to my Rogers account. ROGERS refuses to block the $20 charge every month and you guys make it hard to get help. I am the Rogers account holder. There is no reason he should be able to sig...
My ex was able to sign into his own spotify account and charge to my Rogers account. ROGERS refuses to block the $20 charge every month and you guys make it hard to get help. I am the Rogers ac...
Community Legend
293 Views
1 replies
0 likes
I already paid for year-membership but nothing response so plz update my account before i lost my offline music thxx.
I already paid for year-membership but nothing response so plz update my account before i lost my offline music thxx.
Spotify Star
318 Views
1 replies
0 likes
Hey, I have made two accounts, I don't know why but i have premium on one but the other doesnt and they have the same details so when I put the username and password in it put me in the non-premium account, and I don't remember the email I used for t...
Hey, I have made two accounts, I don't know why but i have premium on one but the other doesnt and they have the same details so when I put the username and password in it put me in the non-premium a...
Casual Listener
337 Views
2 replies
0 likes
How would I go about doing this, as I want a 0% change that I'll be charged.
How would I go about doing this, as I want a 0% change that I'll be charged.
Newbie
362 Views
4 replies
0 likes
