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error when paying

error when paying

I try to pay with mastercard and it indicates that for now it is not possible to make the payment, I have tried it for several days and even then I can not. What do you do in such cases?

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1 Reply

Hey @vegitagt, welcome to the community!

 

Thanks for reaching out to us, we'll help you out.

 

Let's try clearing your browser's cache and cookies, using an incognito window, or a different browser to get Premium.

 

If you're getting an error message, we suggest trying a different payment method, like PayPal, or a different card.

 

Let us know how it goes.



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