free trial doesnt work

NurseKC · 2018-04-27

I just registed with a free trial and they just charged me? How come?

I live in Montreal and the link was for a free trial????

Robert_W · 2018-04-28

Welcome to the community!

Could you let me know if you ever had a free trial on your Spotify account or email address before?

Also, there is more information on unexpected charges here:

Robert_WRock Star 11

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

kaitlynk · 2018-04-28

Hi NurseKC,

You can only have 1 free trial per email, so if you have signed up for a free trial before, it wont work!

NurseKC · 2018-05-01

I never used that email to subscribe to spotify so I dont unserstand...

NurseKC · 2018-05-01

No I never used that email for a spotify account before...

Help categories