getting premium on phone

31bo4bplb25mn34bmle3 · 2024-02-16

I had spotify on my iphone as a free account. Decided to go premium. But you can't do that from the app. So signed up online...However, my phone app has a different user name than the premium receipt and cannot change it..so phone is not premium...

Maxim · 2024-02-17

Hey @31bo4bplb25mn34bmle3,

Thanks for reaching out.

It sounds like you've got more than one account with Spotify, so I recommend logging out of the Spotify app and then logging back in, but this time, using the username stated on the receipt. 🙂

Let me know how it goes!

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DH00 · 2024-10-27

Why can I not regain premium duo on my iphone

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