iOS App says Premium but can't use Premium features..

[bbouws]

I bought one month of Premium and in the iOS app it says I have Premium but I don't have access to the Premium features.. I logged off and on several times, also reinstalled the Spotify app. Not sure what's going on..?

[MonicaM_Bogota]

Hi, @bbouws!

Welcome to the Spotify Community.

Let's try to figure this out. Can you follow these steps for us?

• Check your subscription page. Your status should be Premium.
• If you're on Premium, try signing out and back into the app.
• If it says Free, check the receipt we send to your email inbox. Make sure you're signing in with the username on that receipt. If the username on your receipt is a 10 digit number, please sign in with your Facebook login details.

Let us know how it goes. 

[bbouws]

Somehow it seems to be working fine now. Thank you.