Help Wizard

Step 1


listen without connection

listen without connection

None of the below information is required. However, the more you provide the easier


it will be for us to try and help.







Huawei mate 10 lite

Operating System

Androi 8.0.0


My Question or Issue

when I do not have internet, I can not listen to my downloaded lists as before; I have to configure something ??


1 Reply

Hey @Pauli3, and welcome to the community.

Hope you're doing wonderful! 


Hmm, that's odd. Please make sure all of your music is downloading (You'll see a download green mark next to the downloaded songs).


If you do, and it's still not working - I'd recommend doing a clean reinstall to see if that helps.


Let me know how this goes 🙂

Billy-JSpotify Star
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