Help Wizard

Step 1

NEXT STEP

need billing address

need billing address

I have a problem. I would like to pay my bill, but I do not have a billing address from you (I pay via invoice). Which account should I transfer it to? or where can I specify my account when invoicing?

Reply
6 Replies

Hey @hie78y46o1w98nt,

 

Can you please provide some more info about your issue/what you're trying to do?

It'd be good to know how you found the option to pay via invoice.


You can learn more about payment methods for Spotify at https://support.spotify.com/account_payment_help/subscription_information/payment-methods/.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

these are the payment options of you and I chose Klarna (invoice)

I can not send any because I do not know where and I could not select a bank account.




[Bild]
[Bild]




I'd recommend reaching out to Support so that they can try to look into this for you 🙂

Contact form: https://support.spotify.com/contact-spotify-support/


If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

I can not find any contact for the support or can I go to the link in the e-mail here?

The recommended support channel is linked in my previous post.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Okay, thanks for youre Help

Suggested posts