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I have a problem. I would like to pay my bill, but I do not have a billing address from you (I pay via invoice). Which account should I transfer it to? or where can I specify my account when invoicing?
Hey @hie78y46o1w98nt,
Can you please provide some more info about your issue/what you're trying to do?
It'd be good to know how you found the option to pay via invoice.
You can learn more about payment methods for Spotify at https://support.spotify.com/account_payment_help/subscription_information/payment-methods/.
I'd recommend reaching out to Support so that they can try to look into this for you 🙂
Contact form: https://support.spotify.com/contact-spotify-support/
If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.
The recommended support channel is linked in my previous post.
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