payment could not be debited

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payment could not be debited

MarikaSo
Newbie

My payment could not be debited because I did not have enough money in the account.

 

Do Spotify tries to withdraw the payment in a few days,

Do I have to transfer it,

or can I create a new account, because my premium account is no longer available.

 

Thanks ;)

1 Reply

Re: payment could not be debited

SergioDavid
Roadie

Hey @MarikaSo, welcome to the Community!

 

When your payment fails, we make another attempt to take the payment within the next few days. If we're unable to take the payment after several attempts, your account will revert to Free.

 

If that happens, there's no need to worry. You'll be able to resubscribe here.

 

We hope that helps.

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