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i paid 3 months subscription via dragonpay, up to now my account is still free. fix this please! 

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Hey @rigorvillapando, welcome to the community!

 

When paying via DragonPay, it could take up to 72 hours for the subscription to start.

 

In case your account is still Free, make sure you don't have multiple Spotify accounts following these steps. You might be logging into a wrong account that's Free.

 

If you only have one Spotify account, try reinstalling the app to see if it helps.

 

As a last resource, I suggest contacting DragonPay for more information about the transaction.

 

Let me know how it goes.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

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