payment with mastercard does not work

[rpelna]

I trayed two Master Cards and both was rejected. Bank told, that they have no recived attempts from Spotify

Plan

Premium

Country

 Latvia

Device

(iPhone X, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

[Luke]

Hey @rpelna,

Have you tried to use an incognito tab, clear the cookies of your browser and use another browser or device?

When this doesn't work, you should try to use another internet connection (e.g. cellular data instead of WiFi).

Have a nice day!

LK608