payments

[oreojj78]

I cannot get my payment to go through I have been trying all day. I have contacted my card company they have checked everything and said it is not on their end. I have the balance to clear payment. and the last time i tried it said that the crsf was invalid. wth 

[Luke]

Hey @oreojj78,

Apologies for the late reply, but maybe I can still help 🙂

Sorry to hear you’re having some trouble paying for Premium at the moment. I’d recommend checking out this article for payment troubleshooting steps.

There’s also some specific subscription-related troubleshooting over at the Spotify Answers board.

Hope this helps!