Announcements

Help Wizard

Step 1

NEXT STEP

premium

premium

My son has two accounts. He forgot the password to the one so made a new one. I thought we switched everything over to the new one. I renewed premium and it went to the old account. How can I switch it to the new one without paying again?
Reply
1 Reply

Hey ashley35,

 

Welcome to the forums!

 

For help with this issue please contact spotify support @SpotifyCares on Twitter or Facebook.  If you do not have Facebook or Twitter please use  this contact form.

 

If this solved your issue - Mark it as a solution! If you like my post - Please add Kudos! 

Robert_WRock Star 11
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random