"card having bad day"

[jussteynmartin]

wont let me pay for upgrade!! ive had premium for awhile but missed a payment and trying to get it back but spotify wont let me pay!! ive tried everything that was suggested and nothing is working! ive even tried different cards and same thing happens!!

[Luke]

Hey @jussteynmartin,

Apologies for the late reply, but maybe I can still help 🙂

Sorry to hear you’re having some trouble paying for Premium at the moment. I’d recommend checking out this article for payment troubleshooting steps.

There’s also some specific subscription-related troubleshooting over at the Spotify Answers board.

Hope this helps!