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refund and cancel subscription

hi. i charged 6.99 from spotify with transaction id PO20049000110588. I havent registered to spotify in this sort term so i dont know the mail and i havent charged before. i want to stop it. i didnt use the service and i want my money back. if u want to know the transaction card details inform me.my mail is *snip*

 

<sensitive info removed>

 

Plan

Free/Premium

Country

GREECE

Device

XIAOMI MI9T PRO

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

REFUND AND UNEXPECTED CHARGE

Reply

Accepted Solutions
Marked as solution

I'm sorry for any inconvenience regarding this.

 

Please get in touch with the Support directly here: https://www.spotify.com/about-us/contact/

If you receive an automated message, please make sure to reply to it.

View solution in original post

3 Replies

Hey @manolo19899

 

Welcome to the Community! 

 

I'd recommend taking a look at this article for the next steps to take.

 

Let me know how it goes. 🙂

i have charged already yesterday. i have messaged the customer support and sent me a message to post on twitter or here. i dont have a twitter account and i see that the spotify service is awful .

Marked as solution

I'm sorry for any inconvenience regarding this.

 

Please get in touch with the Support directly here: https://www.spotify.com/about-us/contact/

If you receive an automated message, please make sure to reply to it.

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