Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

subscribed, but not renewing subscription.

subscribed, but not renewing subscription.

Spandu05

Plan

student premimum

Country

India

Device

Redmi note 5

Operating System

Android 8.1

 

My Question or Issue

I am a student premium subscription member. My subscription expired today. I renewed it immediately. My money got debited yet it has not renewed. I tried logging it out, uninstall / reinstalling the app. Please look into this as soon as possible.

 

Thank you

 

 

Reply
1 Reply

Billy-J

Hey @Spandu05, thanks for reaching out to the Community!

 

Could you try following some troubleshooting steps here? If that doesn't help, could you let me know if this happens on a different device?

 

Let me know how this goes 🙂

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts