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Hola, no puedo utilizar mi tarjeta de dobito como medio de pago para mi subscripcion de Spotify premium. 

pd: Soy de Colombia

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2 Replies

Hey there, @cprsgv

 

Apologies for the response in English!

 

We have some more info on Payment Methods available at:

https://support.spotify.com/account_payment_help/subscription_information/payment-methods/

 

If you're having trouble with your subscription, we'd recommend checking out this link: https://support.spotify.com/account_payment_help/payment_help/problems-paying-for-spotify-by-card/

 

Let us know how you get on and if it helps 🙂

 

We'll be here if there are any other questions.

/M

This is the same predefined asnwer that is circulating in the Spotify community for ages, to the problem with credit cards and doesn't help anyone!

 

Spotify says is a bank problem, you call the bank and they said that Spotify just rejected the payment they sent and you can see the money refunded in your credit card.

 

The result: no one will help you, Spotify doesn't care, and you are stuck!

 

This is sad, Spotify is a good service, but you can't get premium.

 

I have had this same problem for months (about 4 moths now), I'm just going back to Premium Deezer, because we won't get a solution here. Period.

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