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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132037 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
66381 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Casual Listener
248477 Views
152 replies
13 likes
Like the title said my creditcard got hacked and my bank mistakenly asked back the money for Spotfiy. I have subsequently rectify this mistake and my bank has since returned the money. The problem is my account is still closed and I have send spotfiy...
Like the title said my creditcard got hacked and my bank mistakenly asked back the money for Spotfiy. I have subsequently rectify this mistake and my bank has since returned the money. ...
Casual Listener
393 Views
2 replies
0 likes
HELP PLEASE
HELP PLEASE
Spotify Star
479 Views
1 replies
0 likes
Ive been premium user since jun 2017, and just today Spotify play an advertisment between two songs? Anyone else is having this issue? If this continue I will downgrade to free user again.... Spotify devs...hope you solve this quickly!
Ive been premium user since jun 2017, and just today Spotify play an advertisment between two songs? Anyone else is having this issue? If this continue I will downgrade to free user again.... Spotify...
Casual Listener
586 Views
2 replies
0 likes
Hi,I accepted an offer to pay in advance for a year and also paid for that on 21/12/2017. But in december and January I am also charged monthly. Please correct this.Cheers,Richard
Hi, I accepted an offer to pay in advance for a year and also paid for that on 21/12/2017. But in december and January I am also charged monthly. Please correct this. Cheers, Richard
Newbie
706 Views
3 replies
0 likes
Is there any way of getting more space to add songs to my library, after Spotify has told me I need to un-add songs to make room?
Is there any way of getting more space to add songs to my library, after Spotify has told me I need to un-add songs to make room?
Community Legend
530 Views
1 replies
0 likes
Want to get premium without the trial. I already used my trial and cancelled it; however, id like to get it back but it won't let me use my card. I don't have another payment method. Please help.
Want to get premium without the trial. I already used my trial and cancelled it; however, id like to get it back but it won't let me use my card. I don't have another payment method. Please help.&nbs...
Spotify
337 Views
1 replies
0 likes
Hi, I'm sorry if my English is confusing, I'm using the translator, but basically I paid my ticket to sign the Premium, but when I signed it he asked for an email, and as my account and through Facebook there was no email , so I'm worried if the emai...
Hi, I'm sorry if my English is confusing, I'm using the translator, but basically I paid my ticket to sign the Premium, but when I signed it he asked for an email, and as my account and through Faceb...
Spotify
475 Views
1 replies
0 likes
I received money from my account but my membership did not start.I am waiting for a solution
I received money from my account but my membership did not start.I am waiting for a solution
Spotify
418 Views
1 replies
0 likes
I have the Premium subscription, and have invited family members to join. Isn't the idea to be able to have all your family members use their Spotify access at the SAME time??? One of my family members can't even get access, while one other can. We'v...
I have the Premium subscription, and have invited family members to join. Isn't the idea to be able to have all your family members use their Spotify access at the SAME time??? One of my ...
Spotify
477 Views
1 replies
0 likes
Dear Pls, I need to delete one of my accounts because the email with which it was created is no longer used. When I delete it, it indicates the system that I will go to plan free and I want to maintain the premium plan, what can I do?Thank you!
Dear Pls, I need to delete one of my accounts because the email with which it was created is no longer used. When I delete it, it indicates the system that I will go to plan free and ...
Spotify
352 Views
1 replies
0 likes
Hello, I have a premium subscription for one or two years. I have changed my payment card one or two month ago, and I worked correctly (the money was taken, and I had my premium account).For the payment of end of January, the payment is not working a...
Hello, I have a premium subscription for one or two years. I have changed my payment card one or two month ago, and I worked correctly (the money was taken, and I had my premium account). F...
Spotify
257 Views
1 replies
0 likes
I am the owner of a Family Premium subscription. I want it cancelled. I cant find anywhere an option to do it in my account page. It all says go to owner and I am the Owner. HELP!!
I am the owner of a Family Premium subscription. I want it cancelled. I cant find anywhere an option to do it in my account page. It all says go to owner and I am the Owner. HELP!!
Spotify
293 Views
1 replies
0 likes
Hello Community, I use a family account (Premium User) for over a month.Today I got an email that my account was not verified and I'm currently a free user again.What could be the reason ?
Hello Community, I use a family account (Premium User) for over a month. Today I got an email that my account was not verified and I'm currently a free user again. What could be the reason...
Newbie
365 Views
1 replies
1 likes
The new deal on the Spotify app said to pay for the entire year, when I paid for the subscription it still says my payment failed and I will lose premium soon. The payment came out of my account and now I'm out 120 dollars for no product.
The new deal on the Spotify app said to pay for the entire year, when I paid for the subscription it still says my payment failed and I will lose premium soon. The payment came out of my account and ...
Community Legend
452 Views
1 replies
0 likes
How do I add family members if I am already paying for premium?
How do I add family members if I am already paying for premium?
Community Legend
443 Views
4 replies
0 likes
i have an invitation from the host. But as i put the details (address etc.), it said, i cant join the family premium.
i have an invitation from the host. But as i put the details (address etc.), it said, i cant join the family premium.
Casual Listener
808 Views
2 replies
0 likes
I don’t know how to switch from free subscription to paid
I don’t know how to switch from free subscription to paid
Music Fan
383 Views
2 replies
0 likes
I am trying to cancel my husbands premium membership but we have a few problems. The first is that he doesn't have the option on his phone to cancel and the second is that he does not have access to the email he set up the account with so we can't lo...
I am trying to cancel my husbands premium membership but we have a few problems. The first is that he doesn't have the option on his phone to cancel and the second is that he does not have access to ...
Community Legend
749 Views
3 replies
0 likes
My oldest son used my old premium account until I changed to family plan. Now he is the one that cannot enter family plan with the invitation code. He used my old account and connected it to his own facebook. That may be one problem. What should I do...
My oldest son used my old premium account until I changed to family plan. Now he is the one that cannot enter family plan with the invitation code. He used my old account and connected it to his own ...
Community Legend
613 Views
1 replies
0 likes
Tengo contratado el plan familiar desde el 2 de noviembre, su precio es de 28.90 soles pero cuando hace el cobro en los movimientos de mi cuenta bancaria es de 31.90 soles. He llamado al banco y me dijeron que Spotify estaba cobrando esa cantidad y q...
Tengo contratado el plan familiar desde el 2 de noviembre, su precio es de 28.90 soles pero cuando hace el cobro en los movimientos de mi cuenta bancaria es de 31.90 soles. He llamado al banco y me d...
Newbie
490 Views
1 replies
2 likes
