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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67682 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132804 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
68615 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
251662 Views
155 replies
13 likes
Hey guys! Please help! I avail their premium last December 29,2017 since it was their "on sale", P129 only within 3 months but why is it my premium end already?
Hey guys! Please help! I avail their premium last December 29,2017 since it was their "on sale", P129 only within 3 months but why is it my premium end already? 😞
Casual Listener
368 Views
2 replies
0 likes
mijn family premium account is opeens omgezet naar een free account. hoe kan dit? er stond geld op mijn rekening, dus het bedrag had afgeschreven kunnen worden. dit is echter niet gebeurd en nu heb ik opeens een premium account. graag spoedig antwoor...
mijn family premium account is opeens omgezet naar een free account. hoe kan dit? er stond geld op mijn rekening, dus het bedrag had afgeschreven kunnen worden. dit is echter niet gebeurd en nu heb i...
Newbie
892 Views
2 replies
0 likes
Dear Sir, I have been trying to join my son to the Spotify Premium For Family via the invitation email. However everytime he key to confirm his name and address this error message shows up:We couldn't confirm that you live at the same address as the ...
Dear Sir, I have been trying to join my son to the Spotify Premium For Family via the invitation email. However everytime he key to confirm his name and address this error message shows...
Community Legend
708 Views
1 replies
0 likes
I have moved abroad and Spotify won't let my update my country or my payment details! I've been trying for TWO YEARS! Sometimes it seems to accept it and update but then reverts back and charges my old account which is really frustrating because it l...
I have moved abroad and Spotify won't let my update my country or my payment details! I've been trying for TWO YEARS! Sometimes it seems to accept it and update but then reverts back and cha...
Community Legend
861 Views
1 replies
0 likes
How can I do to migrate from premium spotify account to family spotify account?...do I really need to cancel my premium Spotify account? to upgrade ??? Thanks
How can I do to migrate from premium spotify account to family spotify account?...do I really need to cancel my premium Spotify account? to upgrade ??? Thanks
Community Legend
858 Views
1 replies
0 likes
Hello, I canceled my premium account 3 moths ago because I had to cancel that card. Now I've been trying to pay premium for 3 months with the new card in it always reject the payment, already followed up all the solutions provided in the help center....
Hello, I canceled my premium account 3 moths ago because I had to cancel that card. Now I've been trying to pay premium for 3 months with the new card in it always reject the payment, ...
Community Legend
653 Views
1 replies
0 likes
Hello, I just bought a code from the website (NL) but it's not valid in Belgiumwhat should I do?
Hello, I just bought a code from the website (NL) but it's not valid in Belgium what should I do?
Community Legend
356 Views
1 replies
0 likes
I wanna get personal premium account not for family but have only one button that is Premium for my family.
I wanna get personal premium account not for family but have only one button that is Premium for my family.
Spotify Star
1006 Views
9 replies
0 likes
I downloaded Spotify and am looking to buy a premium subscription but for some reason when I put in my credit card info, it says that my card is from Bulgaria (which I assure you it isn't ) and because of that it won't let me proceed.
I downloaded Spotify and am looking to buy a premium subscription but for some reason when I put in my credit card info, it says that my card is from Bulgaria (which I assure you it isn't ) and becau...
Casual Listener
296 Views
1 replies
0 likes
I would like to provide a Chat Center service for attention to premium users, and that is in sight, it is not will complicated to be able to communicate with you. It is difficult for me to have to be searching by topic, there are issues that have to ...
I would like to provide a Chat Center service for attention to premium users, and that is in sight, it is not will complicated to be able to communicate with you. It is difficult for me to have to be...
Community Legend
266 Views
1 replies
0 likes
Hola spotfy me cobra 198 pesos al mes por solo una cuenta como lo soluciono
Hola spotfy me cobra 198 pesos al mes por solo una cuenta como lo soluciono
Music Fan
284 Views
1 replies
0 likes
My old Spotify account has been closed about a month ago, and since then I tried to subscribe for a premium subscription via Paypal.I all seems kinda normal until I get linked to Paypal where I have to confirm the deal. After the confirmation I alway...
My old Spotify account has been closed about a month ago, and since then I tried to subscribe for a premium subscription via Paypal. I all seems kinda normal until I get linked to Paypal where I hav...
Music Fan
467 Views
1 replies
0 likes
Hola, no puedo utilizar mi tarjeta de dobito como medio de pago para mi subscripcion de Spotify premium. pd: Soy de Colombia
Hola, no puedo utilizar mi tarjeta de dobito como medio de pago para mi subscripcion de Spotify premium. pd: Soy de Colombia
Newbie
577 Views
2 replies
0 likes
Hi I tried to apply for student premium but cancelled the university selection since wrong country in settings but yet been charged on my credit card and still have no premium..
Hi I tried to apply for student premium but cancelled the university selection since wrong country in settings but yet been charged on my credit card and still have no premium..
Casual Listener
481 Views
3 replies
1 likes
Like the title said my creditcard got hacked and my bank mistakenly asked back the money for Spotfiy. I have subsequently rectify this mistake and my bank has since returned the money. The problem is my account is still closed and I have send spotfiy...
Like the title said my creditcard got hacked and my bank mistakenly asked back the money for Spotfiy. I have subsequently rectify this mistake and my bank has since returned the money. ...
Casual Listener
396 Views
2 replies
0 likes
HELP PLEASE
HELP PLEASE
Spotify Star
486 Views
1 replies
0 likes
Ive been premium user since jun 2017, and just today Spotify play an advertisment between two songs? Anyone else is having this issue? If this continue I will downgrade to free user again.... Spotify devs...hope you solve this quickly!
Ive been premium user since jun 2017, and just today Spotify play an advertisment between two songs? Anyone else is having this issue? If this continue I will downgrade to free user again.... Spotify...
Casual Listener
591 Views
2 replies
0 likes
Hi,I accepted an offer to pay in advance for a year and also paid for that on 21/12/2017. But in december and January I am also charged monthly. Please correct this.Cheers,Richard
Hi, I accepted an offer to pay in advance for a year and also paid for that on 21/12/2017. But in december and January I am also charged monthly. Please correct this. Cheers, Richard
Newbie
714 Views
3 replies
0 likes
Is there any way of getting more space to add songs to my library, after Spotify has told me I need to un-add songs to make room?
Is there any way of getting more space to add songs to my library, after Spotify has told me I need to un-add songs to make room?
Community Legend
534 Views
1 replies
0 likes
Want to get premium without the trial. I already used my trial and cancelled it; however, id like to get it back but it won't let me use my card. I don't have another payment method. Please help.
Want to get premium without the trial. I already used my trial and cancelled it; however, id like to get it back but it won't let me use my card. I don't have another payment method. Please help.&nbs...
Spotify
342 Views
1 replies
0 likes
