Charged for free premium

[Nick63915001939]

So it said that you can sign up for a free month Spotify subscription and when I entered my card details it charged me! **bleep**? I want a refund!!

[Melody]

Hey there, @Nick63915001939

Thanks for getting in touch!

That's not cool. Have you used this payment method for a Spotify trial/offer in the past?

We'd recommend checking out some more info here, regarding a refund:
https://support.spotify.com/account_payment_help/payment_help/refund-policy/

Support will be able to look into things backstage.

Many thanks,

/M