Family account issues

[MilesShepherd]

My dad sent me the email and I accepted the invite with no problem. When I entered my details and clicked accept, it said I was a family premium member. Then I log into my account and I don't have premium. I have tried resending the email several times with no luck. I even waited a week a one point. 

Please help

[Aimee_T]

Hey @MilesShepherd, welcome to our Spotify Community!

Just to check, are you seeing your playlists when you sign in? Try to log out/ log in and see if your Premium activates. If a log out/ log in doesn’t work check your inbox. Did you get a confirmation email after upgrading?

If you have your subscription confirmation and it’s still not appearing you may have created a second account and upgrade that one by accident. Please follow this guide in our FAQ to find out if you have a second account.

Let us know if you have any questions. Have a nice day 🙂