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switch from duo subscription to solo subscription and keep data

switch from duo subscription to solo subscription and keep data

Plan

Duo Premium

Country

Belgium

Device

Google Pixel 8 - PC

Operating System

windows 11

 

My Question or Issue

 

Hello, 

 

i m on a prenium duo account with my ex. I want to get a solo prenium account but i want to keep all my music/playlist and everything. 

I want to keep my email adress as well. 

 

Is it a way to do it ? 

 

Thank you

 

Reply
2 Replies

Hi @slamdouik,

 

Thanks for posting in the Spotify Community, and welcome!

 

If your ex is the plan manager for the Premium Duo plan, you can leave their plan by following these steps:

  1. Go to your account page
  2. Under Manage your subscription, click Change plan
  3. Click Cancel plan under Available Plans
  4. Choose Yes, cancel

When you leave the Premium Duo plan, your account will immediately revert to the free service (and the plan manager will still be subscribed to Premium Duo). You can then sign up for a Premium Individual plan here using your same Spotify account and login credentials. 

 

No worries, you keep all of your playlists, saved music, and settings no matter which plan you switch to or from.

 

Alternatively, if you’re the plan manager for the Premium Duo plan, you can change your plan to Premium Individual by following these steps:

  1. Log in to your account page
  2. Under Subscription, select Manage your subscription
  3. Click Change plan
  4. Click Select to choose Premium Individual
  5. Click Update subscription to confirm

Your plan will be updated immediately to Premium Individual, and at your next payment date (which you can view on your account page), your ex's account will revert to the free plan.

 

Feel free to read more about switching between different subscription plans in this support article, and let me know if you have any other questions.

 

Have a good day!

I want to do this, but I cannot change plan. there is nowhere to click to change my plan from duo to solo, how do I do this? 

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