using guest checkout to redeem google home mini

[trucdwyer]

Hello 🙂 

I subsricbed to spotify premium and ordered the google home mini promo. On the Google page I checked out as guest and did not use a google account. Does that affect my eligibility for the free GHM? should I cancel and reorder using a google account? 

Thanks 😄 

[Billy-J]

Hey @trucdwyer, and welcome to the community.

Hope you’re doing great!

Could you try logging in to your Google account, and then use this offer?

Let me know how this goes 😉

[trucdwyer]

When I try to do that it won’t take the discount/promo because I have already ordered using guest checkout

[Billy-J]

Hey @trucdwyer.

It shouldn't matter if you’ve redeemed the offer while on Guest Checkout, you should still be able to claim and receive the Google Home Mini device included in your plan with no issues.

I’d recommend checking here if the device is showing up, after clicking "Check Guest Orders".

Let me know how this goes 🙂