All of my downloaded songs were deleted

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All of my downloaded songs were deleted

Tomerkat
Newbie

Plan

Premium

Country

Israel

Device

Samsung Galaxy Note8

Operating System

Android Pie

 

My Question or Issue

Hello, when I restart my phone all of the songs downloaded to my phone are removed and are downloading again. This happens a few times and it's starting to annoy me. Thanks 🙂

1 Reply

Petya
Community Legend

Hey there @Tomerkat,

 

Thanks for reaching out in the Community! Excuse the belated reply. 

 

This sounds like there could be something wrong with your cache. To make sure you've taken care of it and crossed that off the list, please do a clean reinstall (step 1 is very important). 

 

Let us know how it goes 🙂

 

PetyaModerator
 
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