All of my playlists dissapeared

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All of my playlists dissapeared

Alfoo
Casual Listener

Plan

Free

Country

The Netherlands

Device

PC

Operating System

Windows 10

 

My Question or Issue

I switched over to Spotify yesterday and spent a lot of timing creating playlists and such but I woke up this morning started up my pc and all my playlists are gone. I saw them in the sidebar but after reinstalling I don't see them in the sidebar but I still see them under the "shortcuts" tab although they load infinitely when I click on them. Is there any way I can get them back?

 

So far I tried reinstalling spotify and checking the "recover playlists" option in account settings but they aren't there either.

 

spotify:playlist:6xhnbdVhjOAXIujwG88RKz

This is the uri of one of my playlists incase needed.

 

Edit:

I remade the playlists because I still had my liked songs. But now I only see them on the app and not if I open spotify in my browser

1 Reply

Re: All of my playlists dissapeared

Elena
Moderator
Moderator

Hey @Alfoo!

 

Welcome to the Community and thanks for bringing this up with us.

 

It's possible that you have 2 accounts with us and that your playlists are on a different account that the one you're logged in on.

 

We suggest logging out and back in using your email address just to be sure. You can also take a look here to see how you can locate your Spotify accounts.

 

We hope this info helps. Keep us posted on how it goes!

ElenaModerator
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