Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
Last year I was searching for some podcasts of specific interest but after giving a couple shows a try and not liking what I found I gave up and moved on. Now both of these podcasts are not only looming in my "Your Shows" despite having never followe...
Gig Goer
243028 Views
125 replies
64 likes
I have a premium account and I just started having this issue... (I'm using the desktop version of Spotify on my MacBook Air)I make a playlist, add songs and a cover if needed then set it to playlist. But, it doesn't show up on my profile and other p...
Moderator
137154 Views
77 replies
7 likes
Hey! Thanks for coming to the Spotify Community.We’re excited to hear about your 2025 Wrapped experience here. Please use this thread to let us know how you're finding your 2025 Wrapped, and share your feedback. We’ll be keeping an eye, and reporting...
I don’t think anyone has posted about this so I thought I’d ask. When I click the play button, to the left of a song, it usually previews the song and gives like a snippet of it. But recently when I try and preview the song it crashes the app. I use ...
I don’t think anyone has posted about this so I thought I’d ask. When I click the play button, to the left of a song, it usually previews the song and gives like a snippet of it. But recently when I ...
328 Views
0 replies
1 likes
Student PremiumColombia iMac late 2012MacOS Catalina 10.15.7 (no problem on my Xiaomi Redmi Note 9s MIUI 12.0.3) As the title says, the desktop app doesn't let me save new songs nor albums to my library. I'm well below the old 10000 song limit at abo...
Student Premium Colombia iMac late 2012 MacOS Catalina 10.15.7 (no problem on my Xiaomi Redmi Note 9s MIUI 12.0.3) As the title says, the desktop app doesn't let me save ...
Spotify Legend
700 Views
1 replies
0 likes
PlanFreeCountryUSADeviceDesktopOperating SystemWindows 10My Question or IssueI have various albums in my library, however some are greyed out and I cannot even play the album. The album icon and song list, even song lengths, are shown, but everything...
Plan Free Country USA Device Desktop Operating System Windows 10 My Question or Issue I have various albums in my library, however some are greyed out and I cannot even play the album. The a...
Spotify Star
583 Views
1 replies
0 likes
I think it would be awesome if there were a way to organise playlists rather than them being ordered in most recently made. For instance, I make a new playlist each month but also have playlists for different events, artists, etc. and find myself hav...
I think it would be awesome if there were a way to organise playlists rather than them being ordered in most recently made. For instance, I make a new playlist each month but also have playlists for ...
Community Legend
449 Views
2 replies
0 likes
Plan - Premium StudentCountry - UKDevice - Samsung Galaxy A50Operating System - Android Version 10 My Question or IssueThe streams on songs aren't updating. One independent artist I follow has shown that she has over 50,000 streams on one of her song...
Plan - Premium Student Country - UK Device - Samsung Galaxy A50 Operating System - Android Version 10 My Question or Issue The streams on songs aren't updating. One i...
459 Views
0 replies
0 likes
PlanPremiumCountryAlbaniaDevice(iPhone 11)Operating System(Windows 10 My Question or Issue Hello I was wondering how most of the popular playlists refresh their songs every week( I am not saying the official Spotify playlists ) , do they manually add...
Plan Premium Country Albania Device (iPhone 11) Operating System (Windows 10 My Question or Issue Hello I was wondering how most of the popular playlists refresh their songs ...
Spotify Legend
426 Views
1 replies
0 likes
A friend shared a Spotify code with me and my Spotify app recognised it and all seemed well except Spotify plays any song but the one I scanned & it recognised. It seems to have added other songs it thinks I'll like but will only play them. I tried a...
A friend shared a Spotify code with me and my Spotify app recognised it and all seemed well except Spotify plays any song but the one I scanned & it recognised. It seems to have ad...
Spotify Legend
5512 Views
2 replies
0 likes
While searching the internet on how to use gifs or animated pngs as playlist covers/profile pictures I came to an answer pretty fast: It doesn't work. Everywhere I looked it was the same answer:Spotify only supports jpeg files. You can't animate a jp...
While searching the internet on how to use gifs or animated pngs as playlist covers/profile pictures I came to an answer pretty fast: It doesn't work. Everywhere I looked it was the same answer: Spo...
Casual Listener
56370 Views
7 replies
18 likes
Plan: Premium Country: Croatia Devices: - Spotify 8.5.98.984 on Samsung Galaxy S9 on Android 10 - Spotify 1.1.52.687.gf5565fe5 on Windows 10 64 bit My Question or Issue Simple question/problem, but I can't seem to google it. If I search for a song on...
Plan: Premium Country: Croatia Devices: - Spotify 8.5.98.984 on Samsung Galaxy S9 on Android 10 - Spotify 1.1.52.687.gf5565fe5 on Windows 10 64 bit My Question or Issue Simp...
Spotify Legend
3807 Views
10 replies
0 likes
PlanFree/PremiumCountryUnited StatesDeviceiPhoneOperating SystemiOS My Question or IssueI’m having 2 very annoying issues one been happening for a long time which is the “30 minute” ad free music hasn’t been working for months! I don’t exit out the a...
Plan Free/Premium Country United States Device iPhone Operating System iOS My Question or Issue I’m having 2 very annoying issues one been happening for a long time which is the “30 ...
Spotify Legend
842 Views
3 replies
0 likes
Plan PremiumCountry USA Device(iPhone 11 and Macbook Pro 2016; all updated to latest)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue2 issues: syncing and songs that are still available on Spotify getting removed from my l...
Plan Premium Country USA Device (iPhone 11 and Macbook Pro 2016; all updated to latest) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
Moderator
735 Views
3 replies
0 likes
If I download one of the playlists made by spotify that changes from time to time, so some are excluded and others added right, so those that are excluded i will only find if i search for them? Or if i go offline all of them would appear?
If I download one of the playlists made by spotify that changes from time to time, so some are excluded and others added right, so those that are excluded i will only find if i search for them? Or if...
Roadie
820 Views
1 replies
0 likes
PlanPremiumCountryFrance - DeviceiPhone XSOperating System(iOS 10My Question or IssueFor a long time now, Spotify keeps suggesting me to listen to a lot of german songs, but I don't understand german and I can't manage to stop the suggestions. I have...
Plan Premium Country France - Device iPhone XS Operating System (iOS 10 My Question or Issue For a long time now, Spotify keeps suggesting me to listen to a lot of german songs, but I ...
Moderator
398 Views
1 replies
0 likes
PlanFree/PremiumCountryPolandDevice(PC)Operating System(Windows 10) My Question or IssueI can't see liked songs in playlist. It only happens on my pc. Spotify on all the other devices works correctly.
Plan Free/Premium Country Poland Device (PC) Operating System (Windows 10) My Question or Issue I can't see liked songs in playlist. It only happens on my pc. Spotify on all the othe...
Spotify Legend
2351 Views
5 replies
3 likes
PlanPremiumCountry US Device(iPhone 12, MacBook Pro 16-inch 2019)Operating System(iOS 14.4.1, MacOS 11.2.3) My Question or IssueWhen I create a playlist, then I try to move songs around (primarily full albums), they show up out of order. They are als...
Plan Premium Country US Device (iPhone 12, MacBook Pro 16-inch 2019) Operating System (iOS 14.4.1, MacOS 11.2.3) My Question or Issue When I create a playlist, then I try to m...
Spotify Legend
530 Views
1 replies
0 likes
I cant find a private feedback option so here goes in the public. I will be canceling my subscription as soon as I have finished setting up an alternate solution to your service. The quality of your app is terrible. It keeps deleting my downloaded so...
I cant find a private feedback option so here goes in the public. I will be canceling my subscription as soon as I have finished setting up an alternate solution to your service. The quality of your ...
390 Views
0 replies
2 likes
PlanPremiumCountrySwitzerland Device(iPhone 12 Pro, PC)Operating System(iOS 10, Windows 10) My Question or IssueI am unable to sync some of my local MP3s as per the instructions here.Each time the same 10 songs (roughly) sync to my phone from a my pl...
Plan Premium Country Switzerland Device (iPhone 12 Pro, PC) Operating System (iOS 10, Windows 10) My Question or Issue I am unable to sync some of my local MP3s as per the in...
Moderator
1083 Views
5 replies
1 likes
PlanPremium CountryBR DeviceiPhone 12 Operating SystemiOS 14.4Spotify 8.6.4.1247 My Question or IssueFor at least 3 months, the official Spotify playlists that I follow, only change the songs in order. They are 90% the same. There is something that c...
Plan Premium Country BR Device iPhone 12 Operating System iOS 14.4 Spotify 8.6.4.1247 My Question or Issue For at least 3 months, the official Spotify playli...
Moderator
1570 Views
9 replies
0 likes
PlanPremiumCountryU.S.DeviceiPhone 12Operating SystemiOS latest My Question or IssueI want to sync some local files to my iPhone, which never works, despite following all of Spotify's instructions perfectly.As a test, I added one mp3 file (3mb 256kb)...
Plan Premium Country U.S. Device iPhone 12 Operating System iOS latest My Question or Issue I want to sync some local files to my iPhone, which never works, despite following all of ...
Not applicable
773 Views
4 replies
0 likes
PlanFreeCountryUnited StatesDeviceXbox One My Question or IssueEvery time I try to play my liked songs either on the Xbox app or in a browser, it will not play. Any other music I have will pause, but it stays as the active music and is not replaced b...
Plan Free Country United States Device Xbox One My Question or Issue Every time I try to play my liked songs either on the Xbox app or in a browser, it will not play. Any other music I...
Music Fan
2136 Views
6 replies
3 likes
