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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

soywhiteeagle

Newbie

305424 Views

97 replies

92 likes

  • 305424 Views
  • 97 replies
  • 92 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

Uthegen

Regular

173617 Views

242 replies

44 likes

  • 173617 Views
  • 242 replies
  • 44 likes

Superuser Contribution Same few songs showing up in all playlist radios

PlanPremium FamilyCountryUnited States Device2015 MacBook Pro 15", iPhone X, Windows desktopOperating SystemmacOS 10.15, iOS 14.2, Windows 10 (1909)Using latest Spotify version on all platforms My Question or IssueSpotify now plays the same few songs...

Casual Listener

Plan Premium Family Country United States   Device 2015 MacBook Pro 15", iPhone X, Windows desktop Operating System macOS 10.15, iOS 14.2, Windows 10 (1909) Using latest Spotify version...

Alex

Spotify Legend

563 Views

1 replies

0 likes

  • 563 Views
  • 1 replies
  • 0 likes

Superuser Contribution Daily mix disappeared

HelloI had 6 daily mix but all of them have now disappeared.I have checked it on multiple devices. Please help me recover them.

Casual Listener

Hello I had 6 daily mix but all of them have now disappeared. I have checked it on multiple devices. Please help me recover them. 

Heres_ian

Regular

5698 Views

6 replies

0 likes

  • 5698 Views
  • 6 replies
  • 0 likes

Superuser Contribution Local File cover art won't update?

PlanFreeCountryUSDeviceComputerOperating SystemWindows 10 My Question or IssueUsed an app to change the cover art for my local file music but for some reason they won't update on spotify? I've seen some videos where they used the same app and it work...

Newbie

  Plan Free Country US Device Computer Operating System Windows 10   My Question or Issue Used an app to change the cover art for my local file music but for some reason they won...

Alex

Spotify Legend

765 Views

1 replies

0 likes

  • 765 Views
  • 1 replies
  • 0 likes

Superuser Contribution Same artists keep ending up under "Recommended artists" even after I follow them multiple times

PlanPremiumCountrySerbiaDeviceHuawei P10 LiteOperating SystemAndroid version 8.0.0 My Question or IssueIs there any reason why the same artists keep ending up under "Recommended artists" even after I follow them multiple times? What happens is I will...

Music Fan

Plan Premium Country Serbia Device Huawei P10 Lite Operating System Android version 8.0.0   My Question or Issue Is there any reason why the same artists keep ending up under "Recommen...

DirtyDanASDF

Casual Listener

1071 Views

7 replies

0 likes

  • 1071 Views
  • 7 replies
  • 0 likes

Superuser Contribution Play Songs without affecting auto-generated playlists

PlanPremiumCountryGermanyDeviceSamsung Galaxy S8Operating SystemAndroid 9My Question or IssueHi,is there any option that prevents played songs/artists to influence my auto-generated playlists, taste and suggestions? E.g. I'm listening to Heavy Metal ...

Music Fan

Plan Premium Country Germany Device Samsung Galaxy S8 Operating System Android 9 My Question or Issue Hi, is there any option that prevents played songs/artists to influence my auto-generat...

Alex

Spotify Legend

2211 Views

1 replies

1 likes

  • 2211 Views
  • 1 replies
  • 1 likes

Superuser Contribution Explicit content is turned on but not working

I was trying to listen to a song and discovered it would not let me. It said i wasn’t allowed to listen to explicit content which Ive never had a problem with. I went into my settings but it was turned on. Ive tried restarting phone, logging out and ...

Visitor

I was trying to listen to a song and discovered  it would not let me. It said i wasn’t allowed to listen to explicit content which Ive never had a problem with. I went into my settings but it wa...

Not applicable

8261 Views

2 replies

0 likes

  • 8261 Views
  • 2 replies
  • 0 likes

Re: 2020 Wrapped Issues

Is there any way to rename "Your Top Songs 2020"? I'm asking because several friends have shared their 2020 playlists with me, so now I have several different playlists with the same name ("Your Top Songs 2020"), and seemingly no way to change the na...

Visitor

Is there any way to rename "Your Top Songs 2020"? I'm asking because several friends have shared their 2020 playlists with me, so now I have several different playlists with the same name ("Your Top ...

1185 Views

0 replies

0 likes

  • 1185 Views
  • 0 replies
  • 0 likes

No me funciona nada de Spotify

Buenas!!! Tengo un problema muy grave!, desde hace semanas que no puedo escuchar nada en Spotify.. estoy pagando por un servicio que no puedo usar!...necesito sabes que esta pasando... ayuda!!

Visitor

Buenas!!! Tengo un problema muy grave!, desde hace semanas que no puedo escuchar nada en Spotify.. estoy pagando por un servicio que no puedo usar!...necesito sabes que esta pasando... ayuda!!

Bella_K

Composer

1576 Views

1 replies

0 likes

  • 1576 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Liked Songs on mobile is empty but on the desktop and web player it is not

PlanPremiumCountryUnited KingdomDevice(Samsung Galaxy S8)Operating System(Android Pie) My Question or IssueI play my music by using the Liked Songs playlist however when I went on the app today my Liked Songs was missing. I uninstalled and reinstalle...

Visitor

Plan Premium Country United Kingdom Device (Samsung Galaxy S8) Operating System (Android Pie)   My Question or Issue I play my music by using the Liked Songs playlist however when...

Mihail

Spotify Legend

1352 Views

1 replies

0 likes

  • 1352 Views
  • 1 replies
  • 0 likes

Superuser Contribution No Joe Rogan Experience in Canada???

When I try to watch, listen to, or download JRE I get "this is not available in your area". To be honest I only have Spotify for JRE. If this is going to be permanent I'll be canceling.

Visitor

When I try to watch, listen to, or download JRE I get "this is not available in your area". To be honest I only have Spotify for JRE. If this is going to be permanent I'll be canceling. 

Ivan

Spotify Legend

1808 Views

1 replies

0 likes

  • 1808 Views
  • 1 replies
  • 0 likes

[Last.fm] Scrobbling no longer works

PlanPremiumCountryGermany DeviceiPhone 12, MacBook Pro My Question or IssueHey, I've just checked my last.fm and noticed that no tracks have been scrobbled for the last two days (even though I was listening to music). Has anything changed? I also can...

Newbie

Plan Premium Country Germany    Device iPhone 12, MacBook Pro    My Question or Issue Hey, I've just checked my last.fm and noticed that no tracks have been scrobbled for...

kirillkirill000

Casual Listener

17319 Views

3 replies

5 likes

  • 17319 Views
  • 3 replies
  • 5 likes

Superuser Contribution Hide erotic « Shows to Try »

PlanPremiumCountry DeviceiPhone XSOperating SystemiOS My Question or IssueHi,There is a new « Shows To Try »section showing up in my home screen showing some unwanted erotic podcasts. How can I remove it? Nothing against erotic podcasts but- I’m not ...

Regular

Plan Premium Country   Device iPhone XS Operating System iOS   My Question or Issue Hi, There is a new « Shows To Try »section showing up in my home screen showing some unwanted ...

WhiteDeath

Casual Listener

35617 Views

82 replies

91 likes

  • 35617 Views
  • 82 replies
  • 91 likes

Superuser Contribution Top Songs / Artists last 6 months statistic

How does the "last 6 months" statistic work? It changes drastically the first of each month, so I am sure it either counts 5 full months + all the days of the current month or 6 full months + all the days of the current month. Which one is it?

Roadie

How does the "last 6 months" statistic work? It changes drastically the first of each month, so I am sure it either counts 5 full months + all the days of the current month or 6 full months + all the...

honcho_honcho

Newbie

6077 Views

8 replies

0 likes

  • 6077 Views
  • 8 replies
  • 0 likes

Solved!! Recover previous year top lists

PlanPremiumThe Netherlands My Question: Is there a way to recover my yearly autogenerated topsongs-playslist from 2019, 2018, 2017 etc.?

Casual Listener

Plan Premium The Netherlands   My Question:   Is there a way to recover my yearly autogenerated topsongs-playslist from 2019, 2018, 2017 etc.?  

AdamDamon

Community Legend

10408 Views

3 replies

0 likes

  • 10408 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can get rid of joe rogan play bar no matter what im playing.

PlanFree/PremiumCountry DeviceSamsung galaxy s10+Operating SystemAndroid My Question or IssueAs attached the play bar is stuck on joe rogan. When I choose anything else to play it doesn't change, just displays that all the time now. Shows up on car s...

Newbie

Plan Free/Premium Country   Device Samsung galaxy s10+ Operating System Android   My Question or Issue As attached the play bar is stuck on joe rogan. When I choose anything else...

Elena

Moderator

664 Views

1 replies

0 likes

  • 664 Views
  • 1 replies
  • 0 likes

Superuser Contribution When I try to play in liked songs the queue is random

PlanPremiumCountryUSDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play in liked songs the queue is random without shuffle being on. When I turn shuffle on the queue shuffles like it should, but when I turn it of the queue ...

Casual Listener

Plan Premium Country US Device Desktop Operating System Windows 10   My Question or Issue When I try to play in liked songs the queue is random without shuffle being on. When I turn sh...

Mihail

Spotify Legend

1322 Views

4 replies

0 likes

  • 1322 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution missing tracks from Radio list

PlanFamily PremiumCountryBrazilDeviceXiami Mi 8, Echo Dot 3 there's this radio I enjoy listening that I have added on my lists. I recently purchased a Echo Dot 3, so when I get home I just say "alexa, play song" and it starts playing this radio.It pl...

Visitor

Plan Family Premium Country Brazil Device Xiami Mi 8, Echo Dot 3       there's this radio I enjoy listening that I have added on my lists. I recently purchased a Echo Dot 3, s...

Mario

Spotify Legend

756 Views

1 replies

0 likes

  • 756 Views
  • 1 replies
  • 0 likes

Background playlist

Do SPOTIFY think about custom background of the playlistIts seem bored with black background isnt it?and any chance can suggest the artist album photo?my idol request us to look at him when listen musicbut Spotify doesnt allow us to do thatPlanFree/P...

Visitor

Do SPOTIFY think about custom background of the playlist Its seem bored with black background isnt it? and any chance can suggest the artist album photo? my idol request us to look at him when lis...

474 Views

0 replies

0 likes

  • 474 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can I not download/delete a few songs of an downloaded album?

Can I download only some songs of an album? For instance, can I download the "regular" tracklist of a deluxe album but not download the bonus tracks?This is such a basic funcion, it's just absurd if that can't be done...

Visitor

Can I download only some songs of an album? For instance, can I download the "regular" tracklist of a deluxe album but not download the bonus tracks? This is such a basic funcion, it's just abs...

Ver

Spotify Legend

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

Superuser Contribution A few songs have changed to some random artist, or is now under an album instead of the single.

I have a few examples, the most egregious being a song I added to my playlist in 2012-06-13, which is "Intro" by The xx. When I play the song, it plays that same song, but its some random knockoff remixed version with a cover labeled "Off White Summe...

Newbie

I have a few examples, the most egregious being a song I added to my playlist in 2012-06-13, which is "Intro" by The xx. When I play the song, it plays that same song, but its some random knockoff re...

Ver

Spotify Legend

444 Views

1 replies

0 likes

  • 444 Views
  • 1 replies
  • 0 likes