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Forum Posts

Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

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  • Spotify Star
  • Spotify Star
  • skawck
  • Newbie
  • 256826 Views
  • 86 replies
  • 87 likes
  • 256826 Views
  • 86 replies
  • 87 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

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  • Spotify Star
  • Spotify Star
  • Uthegen
  • Regular
  • 117183 Views
  • 216 replies
  • 43 likes
  • 117183 Views
  • 216 replies
  • 43 likes

Superuser Contribution How to link someone else's playlist to your profile

PlanPremium FamilyCountryUSADevice2020 Macbook ProOperating SystemiOS 15 My Question or IssueMy boyfriend is able to "make public" one of my playlists so that my playlist is displayed on his profile under "public playlists." I am unable to do the sam...

  • Casual Listener
  • Plan Premium Family Country USA Device 2020 Macbook Pro Operating System iOS 15   My Question or Issue My boyfriend is able to "make public" one of my playlists so that my playlist is ...
  • Jeremy
  • Spotify Legend
  • 11532 Views
  • 3 replies
  • 0 likes
  • 11532 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution A liked song is not liked in artist's page

PlanPremiumDevicePCOperating SystemLatest Windows 10 My Question or IssueA have multiple songs in my Library marked as liked, but when I go to the artist's page none of them is marked as such. I made sure with artists with only 10 songs to make sure ...

  • Casual Listener
  • Plan Premium Device PC Operating System Latest Windows 10   My Question or Issue A have multiple songs in my Library marked as liked, but when I go to the artist's page none of them is m...
  • Jeremy
  • Spotify Legend
  • 607 Views
  • 3 replies
  • 0 likes
  • 607 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can get rid of joe rogan play bar no matter what im playing.

PlanFree/PremiumCountry DeviceSamsung galaxy s10+Operating SystemAndroid My Question or IssueAs attached the play bar is stuck on joe rogan. When I choose anything else to play it doesn't change, just displays that all the time now. Shows up on car s...

  • Newbie
  • Plan Free/Premium Country   Device Samsung galaxy s10+ Operating System Android   My Question or Issue As attached the play bar is stuck on joe rogan. When I choose anything else...
  • Elena
  • Moderator
  • 577 Views
  • 1 replies
  • 0 likes
  • 577 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Someone is making playlist by me

PlanFree/PremiumCountry Device(iPhone 7)Operating System(iOS 14) My Question or IssueSomeone is making a playlist by me. I always delete this 'playlist' but it makes again every each time. I really hate it. I'm using premium about 1 year. Last month ...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 7) Operating System (iOS 14)   My Question or Issue Someone is making a playlist by me. I always delete this 'playlist' but it makes aga...
  • Mihail
  • Spotify Legend
  • 606 Views
  • 4 replies
  • 0 likes
  • 606 Views
  • 4 replies
  • 0 likes

Superuser Contribution Local Files not syncing

PlanPremiumCountrySingaporeDevice(iPhone XS, Microsoft Surface Pro)Operating System(iOS 14.2, Windows 10) My Question or IssueLocal files are not syncing. Tried de-selecting and selecting local files in settings. Tried re-installing Spotify. Change f...

  • Casual Listener
  • Plan Premium Country Singapore Device (iPhone XS, Microsoft Surface Pro) Operating System (iOS 14.2, Windows 10)   My Question or Issue Local files are not syncing. Tried de-selecting ...
  • Jeremy
  • Spotify Legend
  • 578 Views
  • 3 replies
  • 0 likes
  • 578 Views
  • 3 replies
  • 0 likes

Superuser Contribution When I try to play in liked songs the queue is random

PlanPremiumCountryUSDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play in liked songs the queue is random without shuffle being on. When I turn shuffle on the queue shuffles like it should, but when I turn it of the queue ...

  • Casual Listener
  • Plan Premium Country US Device Desktop Operating System Windows 10   My Question or Issue When I try to play in liked songs the queue is random without shuffle being on. When I turn sh...
  • Mihail
  • Spotify Legend
  • 1185 Views
  • 4 replies
  • 0 likes
  • 1185 Views
  • 4 replies
  • 0 likes

Re: 2020 Wrapped Issues

Is there any way to rename "Your Top Songs 2020"? I'm asking because several friends have shared their 2020 playlists with me, so now I have several different playlists with the same name ("Your Top Songs 2020"), and seemingly no way to change the na...

  • Visitor
  • Is there any way to rename "Your Top Songs 2020"? I'm asking because several friends have shared their 2020 playlists with me, so now I have several different playlists with the same name ("Your Top ...
  • 1154 Views
  • 0 replies
  • 0 likes
  • 1154 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution missing tracks from Radio list

PlanFamily PremiumCountryBrazilDeviceXiami Mi 8, Echo Dot 3 there's this radio I enjoy listening that I have added on my lists. I recently purchased a Echo Dot 3, so when I get home I just say "alexa, play song" and it starts playing this radio.It pl...

  • Visitor
  • Plan Family Premium Country Brazil Device Xiami Mi 8, Echo Dot 3       there's this radio I enjoy listening that I have added on my lists. I recently purchased a Echo Dot 3, s...
  • Mario
  • Spotify Legend
  • 638 Views
  • 1 replies
  • 0 likes
  • 638 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can I not download/delete a few songs of an downloaded album?

Can I download only some songs of an album? For instance, can I download the "regular" tracklist of a deluxe album but not download the bonus tracks?This is such a basic funcion, it's just absurd if that can't be done...

  • Visitor
  • Can I download only some songs of an album? For instance, can I download the "regular" tracklist of a deluxe album but not download the bonus tracks? This is such a basic funcion, it's just abs...
  • Ver
  • Spotify Legend
  • 317 Views
  • 1 replies
  • 0 likes
  • 317 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Recently Played" not accurate

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI know this question has been raised before, but ever since the newest update, my Recently Pl...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I know ...
  • Jeremy
  • Spotify Legend
  • 937 Views
  • 1 replies
  • 0 likes
  • 937 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to permanently enable local files

PlanPremium FamilyCountryUSADeviceMacBook Pro 2017Operating SystemMac OS Catalina My Question or IssueI like to enable my local files on my desktop Spotify app. However, every time I quit and re-open, I have to go into my settings and turn local file...

  • Casual Listener
  • Plan Premium Family Country USA Device MacBook Pro 2017 Operating System Mac OS Catalina   My Question or Issue I like to enable my local files on my desktop Spotify app. However, ever...
  • Mihail
  • Spotify Legend
  • 613 Views
  • 3 replies
  • 0 likes
  • 613 Views
  • 3 replies
  • 0 likes

Superuser Contribution In what order is the album library?

I updated the Spotify app in my laptop like 10 minutes ago and now the album library doesn't make sense. Before updating, I sorted by "Artist" and it'd go alphabetically from one artist to the other, sorting all of the artist's albums alphabetically ...

  • Casual Listener
  • I updated the Spotify app in my laptop like 10 minutes ago and now the album library doesn't make sense. Before updating, I sorted by "Artist" and it'd go alphabetically from one artist to the other,...
  • user-removed
  • Not applicable
  • 1469 Views
  • 3 replies
  • 0 likes
  • 1469 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Desktop] [Update] Multiple issues

PlanFree/PremiumCountryBelgiumDevicePC DesktopOperating SystemWindows 10 My Question or IssueHello, I've got multiple issues since the update 1 - when I press Delete on a song inside a playlist in order to remove it, the song isn't removed. In fact, ...

  • Music Fan
  • Plan Free/Premium Country Belgium Device PC Desktop Operating System Windows 10   My Question or Issue Hello,   I've got multiple issues since the update 🙂 1 - when I press De...
  • Elena
  • Moderator
  • 562 Views
  • 1 replies
  • 0 likes
  • 562 Views
  • 1 replies
  • 0 likes

Superuser Contribution After 5 seconds I turned on the music, I have some other music that is not in the playlist

PlanPremiumCountryRussiaDeviceSamsung Galaxy A10Operating Systemlast OS My Question or IssueAfter 5 seconds I turned on the music, I have some other music that is not in the playlist. I do not know what to do. I logged out from all devices from PC an...

  • Visitor
  •   Plan Premium Country Russia Device Samsung Galaxy A10 Operating System last OS   My Question or Issue After 5 seconds I turned on the music, I have some other music that is not...
  • Mario
  • Spotify Legend
  • 455 Views
  • 1 replies
  • 0 likes
  • 455 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artist View Doesn't Show any liked Albums or Songs

PlanPremiumCountryUKDeviceiPhone 12Operating SystemiOS 14 My Question or IssueI have the same issue as the thread that is in the following link:https://community.spotify.com/t5/Implemented-Ideas/Your-Library-Bring-back-Artist-page-that-contains-saved...

  • Casual Listener
  • Plan Premium Country UK Device iPhone 12 Operating System iOS 14   My Question or Issue I have the same issue as the thread that is in the following link: https://community.spotify.co...
  • Mihail
  • Spotify Legend
  • 635 Views
  • 5 replies
  • 0 likes
  • 635 Views
  • 5 replies
  • 0 likes

Superuser Contribution spotify stays connected and does not play the songs

I have spotify on android and also on ios, premium, the songs are all downloaded. But when I go to play to go to the gym, I open spotify on ios and it stays connecting and does not let the songs play because they appear as un-downloaded. I have to pu...

  • Newbie
  • I have spotify on android and also on ios, premium, the songs are all downloaded. But when I go to play to go to the gym, I open spotify on ios and it stays connecting and does not let the songs play...
  • Elena
  • Moderator
  • 334 Views
  • 1 replies
  • 0 likes
  • 334 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Playlist title and photo disappear

I run a Playlist called Popular Rap Instrumentals with around 1,300 followers but lately the title and photo have disappeared at random. I've renamed it and put back the photo multiblie times and I've reset my password, yet every like three days the ...

  • Casual Listener
  • I run a Playlist called Popular Rap Instrumentals with around 1,300 followers but lately the title and photo have disappeared at random. I've renamed it and put back the photo multiblie times and I'v...
  • Ver
  • Spotify Legend
  • 1208 Views
  • 5 replies
  • 0 likes
  • 1208 Views
  • 5 replies
  • 0 likes

liked songs randomly replaying from start of the liked songs playlist

I had this problem months ago and it stopped but now it's started back up again where I'll be playing my Liked Songs, no shuffle, and at random it will just jump to the start of the Liked Songs and I'll have to scroll all the way back down to where I...

  • Regular
  • I had this problem months ago and it stopped but now it's started back up again where I'll be playing my Liked Songs, no shuffle, and at random it will just jump to the start of the Liked Songs and I...
  • AdamDamon
  • Spotify Star
  • 571 Views
  • 5 replies
  • 0 likes
  • 571 Views
  • 5 replies
  • 0 likes

Background playlist

Do SPOTIFY think about custom background of the playlistIts seem bored with black background isnt it?and any chance can suggest the artist album photo?my idol request us to look at him when listen musicbut Spotify doesnt allow us to do thatPlanFree/P...

  • Visitor
  • Do SPOTIFY think about custom background of the playlist Its seem bored with black background isnt it? and any chance can suggest the artist album photo? my idol request us to look at him when lis...
  • 420 Views
  • 0 replies
  • 0 likes
  • 420 Views
  • 0 replies
  • 0 likes

Superuser Contribution Playlist is getting all messed up

PlanPremiumCountryUnited KingdomDeviceGaming PCOperating SystemWindows 10 My Question or IssueHey folks!Hope I can get some help here with my issue.I recently switched to the family plan thus allowing me to have my own account, on my previous profile...

  • Casual Listener
  • Plan Premium Country United Kingdom Device Gaming PC Operating System Windows 10   My Question or Issue Hey folks! Hope I can get some help here with my issue. I recently switched to...
  • Mario
  • Spotify Legend
  • 383 Views
  • 1 replies
  • 0 likes
  • 383 Views
  • 1 replies
  • 0 likes