Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
In my mobile app and on the website I can not rearrange my songs in the order I want i can only do it by album or creator and some others but not freely. I know you used to be able to but now I cant
Newbie
124889 Views
31 replies
0 likes
New to Spotify. I've spent hours moving my "favorites" on Google Play Music to my Liked Songs on Spotify. Is there a way to share my Liked Songs or move them to a Playlist? Plan: Premium Country: USA Device: iPhone 11 Pro Max
Regular
574059 Views
82 replies
16 likes
Last year I was searching for some podcasts of specific interest but after giving a couple shows a try and not liking what I found I gave up and moved on. Now both of these podcasts are not only looming in my "Your Shows" despite having never followe...
Newbie
310020 Views
141 replies
68 likes
I have a premium account and I just started having this issue... (I'm using the desktop version of Spotify on my MacBook Air)I make a playlist, add songs and a cover if needed then set it to playlist. But, it doesn't show up on my profile and other p...
Newbie
225665 Views
96 replies
9 likes
Hi I am unable to make this playlist public, it used to be but I moved it to secret but would like to make it a public again. I have tried to make it public on my iPhone, iPad, Spotify computer app, and Spotify web app but doesn’t work on any Plan: P...
Hi I am unable to make this playlist public, it used to be but I moved it to secret but would like to make it a public again. I have tried to make it public on my iPhone, iPad, Spot...
Spotify Legend
1500 Views
9 replies
0 likes
Crossfade is no longer working for local files on either my PC nor on either of the Android phones I use (Galaxy s5, g7thinq). It seems this was an issue a few months ago that is now supposed to be resolved however that is not the case for me on any ...
Crossfade is no longer working for local files on either my PC nor on either of the Android phones I use (Galaxy s5, g7thinq). It seems this was an issue a few months ago that is now supposed to be r...
Moderator
1021 Views
1 replies
0 likes
When the "radio based on the song" is triggered, after it is over, you're not able to view the "queue"/"line" of song, even after adding one.Detailing the process... Whenever you're listening to songs, and the playlist is over, you start hearing "ran...
When the "radio based on the song" is triggered, after it is over, you're not able to view the "queue"/"line" of song, even after adding one. Detailing the process... Whenever you're list...
Spotify Legend
1076 Views
1 replies
1 likes
Whenever I import m4a files locally the album art is missing. Tried resizing, reinstalling, etc. and nothing works. I am convinced this is a bug. Thanks in advance for help. DeviceDesktop ClientOperating SystemWindows 10
Whenever I import m4a files locally the album art is missing. Tried resizing, reinstalling, etc. and nothing works. I am convinced this is a bug. Thanks in advance for help. Device Desktop ...
Spotify Legend
463 Views
1 replies
0 likes
Hello everybody,Since the latest update approximately a month ago, I cant seem to find the episodes, that I have downloaded. Yes there is the "Your episodes" folder, but it only contains episode that I have downloaded AND added to my episodes.Before ...
Hello everybody, Since the latest update approximately a month ago, I cant seem to find the episodes, that I have downloaded. Yes there is the "Your episodes" folder, but it only contains episode ...
Spotify Legend
505 Views
1 replies
1 likes
PlanPremiumDeviceDesktopOperating SystemWindows 10My Question or IssuePreviously, before this update, whenever I would search songs globally, local file songs would also show up. Now this doesn't happen anymore; I instead have to go all the way to my...
Plan Premium Device Desktop Operating System Windows 10 My Question or Issue Previously, before this update, whenever I would search songs globally, local file songs would also show up. Now th...
Spotify Legend
516 Views
1 replies
0 likes
PlanFreeDeviceiPhone 6Operating SystemiOS 12 My Question or IssueMy "Only You" stories still have yet to show up. I have now tried on two different devices (one an iPhone and one an Android), both updated to the newest version of the app. I've tried ...
Plan Free Device iPhone 6 Operating System iOS 12 My Question or Issue My "Only You" stories still have yet to show up. I have now tried on two different devices (one an iPhone and one...
Spotify Legend
692 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDevice(Google Pixel 2, Surface Book 2, Xbox One)Operating System(Android version 11, Windows 10 version 20h2, Xbox OS version 10. 0. 19041. 7772) My Question or IssueI recently did some traveling which required me to go...
Plan Premium Country United States Device (Google Pixel 2, Surface Book 2, Xbox One) Operating System (Android version 11, Windows 10 version 20h2, Xbox OS version 10. 0. 19041. 7772) ...
Spotify Legend
1244 Views
1 replies
0 likes
the application has not been working properly for half a year!desynchronization of the application on the smartphone with the PC - the track switches but the old one is displayed on the smartphone ... also switching with a swipe does not work when yo...
the application has not been working properly for half a year! desynchronization of the application on the smartphone with the PC - the track switches but the old one is displayed on the smartphone ...
Moderator
760 Views
1 replies
1 likes
DevicePCOperating SystemWindows 10 My Issue[Video attached for a visual example of my issue] With the new UI update, any time I go to drag a song or album to add to my playlist, the view of where I left my playlist at gets reset back to the top. For ...
Device PC Operating System Windows 10 My Issue [Video attached for a visual example of my issue] With the new UI update, any time I go to drag a song or album to add to my playlist, the ...
Visitor
1044 Views
2 replies
2 likes
PlanPremiumCountryPolandDeviceAllOperating SystemAll My Question or IssueHi, all of my liked songs in my library disappeared a few days ago. I was hoping they would be back after some time, but unfortunately my "Liked Songs" playlist is still empty. ...
Plan Premium Country Poland Device All Operating System All My Question or Issue Hi, all of my liked songs in my library disappeared a few days ago. I was hoping they would be back a...
Moderator
1046 Views
4 replies
0 likes
PlanPremiumCountryGermanyDeviceiOS / WindowsOperating Systemwindows 10 / ios 14.6 My Question or IssueI cant play the following song. It became unplayable in my playlist and I dont see the reason. https://open.spotify.com/track/0GTOLvXa9qV8GSToG96pSW...
Plan Premium Country Germany Device iOS / Windows Operating System windows 10 / ios 14.6 My Question or Issue I cant play the following song. It became unplayable in my playlist and ...
Spotify Legend
1242 Views
1 replies
0 likes
I'm asking specifically about playlists like Daily Mix or On Repeat. But also others I guess. Thanks.
I'm asking specifically about playlists like Daily Mix or On Repeat. But also others I guess. Thanks.
Moderator
775 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceLenovo Y520 Desktop PCOperating SystemWindows 10 Home My Question or IssueMy main concern is my music keeps skipping to a new song infinitely and instantly, so I can't even play a playlist without it constantly sk...
Plan Premium Country United States Device Lenovo Y520 Desktop PC Operating System Windows 10 Home My Question or Issue My main concern is my music keeps skipping to a new song infini...
Spotify Legend
2524 Views
5 replies
2 likes
PlanFree/PremiumCountryUKDeviceiPhone X, iPad Pro 2019 and WebOperating SystemiOS 14, Windows 10 Home My Question or IssueIn 2019 I sent a similiar message saying that when selecting Following for artists some are added successfully while some are no...
Plan Free/Premium Country UK Device iPhone X, iPad Pro 2019 and Web Operating System iOS 14, Windows 10 Home My Question or Issue In 2019 I sent a similiar message saying that when s...
Spotify Legend
855 Views
4 replies
0 likes
PlanPremium DeviceiPhoneX, Macbook proOperating SystemiOs, MacOs My Question or IssueSince a few months my playlists are empty. Hence, the lists are still there but everything is gone. The lists are empty on all my devices. The only playlist that is ...
Plan Premium Device iPhoneX, Macbook pro Operating System iOs, MacOs My Question or Issue Since a few months my playlists are empty. Hence, the lists are still there but everyt...
Spotify Legend
831 Views
1 replies
0 likes
PlanPremiumCountry DeviceServeralOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueA large part of my favorite songs are no longer available, they disappeared when I restarted my fiio player after a year. Maybe the older sta...
Plan Premium Country Device Serveral Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue A large part of my favorite songs are no longer availab...
Spotify Legend
495 Views
1 replies
0 likes
PlanPremiumCountryAustralia DeviceSamsung S11e My Question or IssueWith the new library set up I can only find some of my playlists through the Library. For some reason it's the ones I rarely play that appear in the list. The ones I play regularly st...
Plan Premium Country Australia Device Samsung S11e My Question or Issue With the new library set up I can only find some of my playlists through the Library. For ...
Spotify Legend
843 Views
3 replies
0 likes
PlanFreeCountrySpainDevicexiaomi redmi8Operating SystemAndroid 9 PKQ1.190319.001 My Question or IssueI am currently following about 1.350 artist. I like to save the songs or albums I like by artist to be able to find more content by them easily. When...
Plan Free Country Spain Device xiaomi redmi8 Operating System Android 9 PKQ1.190319.001 My Question or Issue I am currently following about 1.350 artist. I like to save the songs or ...
Spotify Legend
3636 Views
8 replies
3 likes
PlanPremiumCountryBelgiumOperating SystemWindows My Question or IssueI've been seeing a lot of songs that are tagged incorrectly which weren't at first. An example is Euphoria (feat. Travis Scott & Kaash Paige) by Don Toliver. At first it was tagged ...
Plan Premium Country Belgium Operating System Windows My Question or Issue I've been seeing a lot of songs that are tagged incorrectly which weren't at first. An example is Euphoria (f...
Casual Listener
1126 Views
2 replies
0 likes
