Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
In my mobile app and on the website I can not rearrange my songs in the order I want i can only do it by album or creator and some others but not freely. I know you used to be able to but now I cant
Newbie
125254 Views
31 replies
0 likes
New to Spotify. I've spent hours moving my "favorites" on Google Play Music to my Liked Songs on Spotify. Is there a way to share my Liked Songs or move them to a Playlist? Plan: Premium Country: USA Device: iPhone 11 Pro Max
Regular
574425 Views
82 replies
16 likes
Last year I was searching for some podcasts of specific interest but after giving a couple shows a try and not liking what I found I gave up and moved on. Now both of these podcasts are not only looming in my "Your Shows" despite having never followe...
Newbie
310295 Views
141 replies
68 likes
I have a premium account and I just started having this issue... (I'm using the desktop version of Spotify on my MacBook Air)I make a playlist, add songs and a cover if needed then set it to playlist. But, it doesn't show up on my profile and other p...
Newbie
225955 Views
96 replies
9 likes
Good day! So I've been a Spotify Premium subscriber for years now but after deciding to get YT Premium (because I despise ads), I unsubscribed Spotify for a year and a half (2019-2020). Nevertheless, the music streaming app I used sucks in all ways p...
Good day! So I've been a Spotify Premium subscriber for years now but after deciding to get YT Premium (because I despise ads), I unsubscribed Spotify for a year and a half (2019-2020). Nevertheless,...
Spotify Legend
598 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceDesktop PCOperating SystemWindows 10 My Question or IssueMy Liked Songs has only 39 songs from as long ago as 2 days, when it previously had over 14,500 songs. Where have they gone? This is roughly the same time I performed...
Plan Premium Country USA Device Desktop PC Operating System Windows 10 My Question or Issue My Liked Songs has only 39 songs from as long ago as 2 days, when it previously had over 1...
Moderator
1162 Views
4 replies
0 likes
PlanPremiumDevicePCOperating SystemWindows 10 My Question or IssueI enabled Local files in Settings and added folder with legally downloaded mp3 from Bandcamp and there is still nothing in my Library.
Plan Premium Device PC Operating System Windows 10 My Question or Issue I enabled Local files in Settings and added folder with legally downloaded mp3 from Bandcamp and there is still ...
Casual Listener
748 Views
2 replies
0 likes
I used the Filter function in the new Playlists section of Your Library, and when the filter failed to find something, I was given a screen saying "Create your first playlist" even though I already have hundreds of playlists. This screen has no way t...
I used the Filter function in the new Playlists section of Your Library, and when the filter failed to find something, I was given a screen saying "Create your first playlist" even though I already h...
Spotify Legend
524 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceHP x360 laptopOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueLocal songs spontaneously greying out My local files are acting up. I've had them all added and downloaded for a long time. For some o...
Plan Premium Country US Device HP x360 laptop Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Local songs spontaneously greying out ...
Spotify Legend
812 Views
1 replies
0 likes
Basically if a song appears on multiple albums e.g. its released as a single and then its released inside an album will Spotify count it as the same song in wrapped or will it count as separate songs.
Basically if a song appears on multiple albums e.g. its released as a single and then its released inside an album will Spotify count it as the same song in wrapped or will it count as separate songs.
Community Legend
9703 Views
1 replies
2 likes
PlanPremiumCountryUSADeviceiPhone XS and Macbook Air 2017Operating SystemiOS 14.5.1 and macOS 11 My Question or IssueMy Spotify will play every single song except “Our Song” by Niall Horan and Anne-Marie. I’ve been trying to play it since it released...
Plan Premium Country USA Device iPhone XS and Macbook Air 2017 Operating System iOS 14.5.1 and macOS 11 My Question or Issue My Spotify will play every single song except “Our Song” ...
Community Legend
688 Views
1 replies
0 likes
PremiumDesktop Mac My issueWhen I want to listen to music, I usually choose an album from my library (I don't know in advance which one).Since the last update, this has become really painful. It takes very very very very very long to scroll down the ...
Premium Desktop Mac My issue When I want to listen to music, I usually choose an album from my library (I don't know in advance which one). Since the last update, this has become really p...
Spotify Legend
845 Views
3 replies
0 likes
PlanPremium familyCountryUkDevice iphone My Question or IssueHi im on Spotify premium using mainly on iPhone also laptop less frequently never had issues before adding a track to one of playlists. Usually either using three dots when listening to the...
Plan Premium family Country Uk Device iphone My Question or Issue Hi im on Spotify premium using mainly on iPhone also laptop less frequently never had...
Spotify Legend
7550 Views
1 replies
0 likes
PlanPremiumCountryU.S.A.DeviceGoogle Pixel 3A XLOperating SystemAndroid version 11 My Question or IssueMy recently made playlists don't show the cover art or codes (in the color from the cover art). It's all grayed out.Playlists made by others, which...
Plan Premium Country U.S.A. Device Google Pixel 3A XL Operating System Android version 11 My Question or Issue My recently made playlists don't show the cover art or codes (i...
Spotify Legend
492 Views
1 replies
0 likes
With the option to have a playlist be public and shareable but not on your profile, if a playlist is public but not on my profile will it still come up if someone searches the name of the playlist?
With the option to have a playlist be public and shareable but not on your profile, if a playlist is public but not on my profile will it still come up if someone searches the name of the playlist?
Spotify Legend
2600 Views
1 replies
1 likes
PlanPremiumCountryUSADeviceSamsung Galaxy 9/Windows LaptopOperating SystemAndroid/Windows 10 My Question or IssueLocal files is historically temperamental. I have around 20 files (all legal, no strange characters in track names) that will/will not do...
Plan Premium Country USA Device Samsung Galaxy 9/Windows Laptop Operating System Android/Windows 10 My Question or Issue Local files is historically temperamental. I have around 20 f...
Spotify Legend
601 Views
1 replies
0 likes
PlanPremiumCountryBrazilOperating SystemWindows 10My Question or IssueI'm used to manually rearrange the song order on my playlists quite often on the Windows App, and never had any problems doing so. But since the redesign, there's an issue when I t...
Plan Premium Country Brazil Operating System Windows 10 My Question or Issue I'm used to manually rearrange the song order on my playlists quite often on the Windows App, and never had any pro...
Spotify Legend
450 Views
1 replies
0 likes
I have the plan with Hulu includedPremiumUSA DeviceMacbook and most recent version of Android I use one playlist that has 4,285 songs on it and I keep it sorted by date added so that the most recently added songs are at the top of the playlist. For s...
I have the plan with Hulu included Premium USA Device Macbook and most recent version of Android I use one playlist that has 4,285 songs on it and I keep it sorted by date added ...
Composer
521 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 and Macbook pro My Question or IssueHello guys, I have noticed that after the latest update an infinite scroll was added to the library. I kind of understand the technical reasoning behind i...
Plan Premium Country UK Device Desktop Operating System Windows 10 and Macbook pro My Question or Issue Hello guys, I have noticed that after the latest update an infinite scroll was...
Spotify Legend
926 Views
1 replies
1 likes
PlanPremiumCountryUKDeviceiphone SE 2020macbook proOperating SystemiOS 14.4.2BigSur 11.2.3 My IssueRandom songs appear in the LIKED song list of some, but weirdly, not all, of the artists I follow. So I can not therefore listen to the songs I have sp...
Plan Premium Country UK Device iphone SE 2020 macbook pro Operating System iOS 14.4.2 BigSur 11.2.3 My Issue Random songs appear in the LIKED song list of some, but weirdly, not al...
541 Views
0 replies
0 likes
PlanPremiumDevicePCOperating SystemWindows 10Version1.1.59.712.g54f36e5d-a My Question or IssueHello, I was looking for a way to submit a simple bug report, but this seems to be the only way to do it! Anyways, I've noticed what seems like an unintend...
Plan Premium Device PC Operating System Windows 10 Version 1.1.59.712.g54f36e5d-a My Question or Issue Hello, I was looking for a way to submit a simple bug report, but this...
Spotify Legend
1855 Views
3 replies
0 likes
I made a playlist. I tried to delete it.image 1 - I tried to delete it from the playlist menu, nothingimage 2 - I tried to delete it from the home menu, nothingimage 3 - Look...It's still there It "worked" once. I clicked delete and the playlist menu...
I made a playlist. I tried to delete it. image 1 - I tried to delete it from the playlist menu, nothing image 2 - I tried to delete it from the home menu, nothing image 3 - Look...It's still...
Spotify Legend
1422 Views
1 replies
0 likes
PlanPremiumCountryqatarDevice(iPhone 11)Operating System(iOS 14.4.2) My Question or Issuehi ! whenever i’m adding songs to a playlist, the pop up that shows up where you can choose which playlist to add to is really glitchy for me . it shuffles playl...
Plan Premium Country qatar Device (iPhone 11) Operating System (iOS 14.4.2) My Question or Issue hi ! whenever i’m adding songs to a playlist, the pop up that shows up where you can ...
Spotify Star
492 Views
1 replies
0 likes
PlanPremiumCountryUSA Device(Web Player and Samsung Galaxy Note 10+)Operating SystemWindows 10 Pro and Android 11 My Question or IssueDaily Mix 2 has disappeared from Home. All of my other mixes are there. I Liked all 6 of my mixes and Daily Mix 2 DO...
Plan Premium Country USA Device (Web Player and Samsung Galaxy Note 10+) Operating System Windows 10 Pro and Android 11 My Question or Issue Daily Mix 2 has disappeared from ...
Spotify Legend
759 Views
1 replies
0 likes
