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Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify launches every year, Spotify Wrapped, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's really l...

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  • Spotify Star
  • Spotify Star
  • Marubus
  • Newbie
  • 198367 Views
  • 70 replies
  • 73 likes
  • 198367 Views
  • 70 replies
  • 73 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

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  • Spotify Star
  • Spotify Star
  • jasonhsutuna
  • Regular
  • 67231 Views
  • 102 replies
  • 39 likes
  • 67231 Views
  • 102 replies
  • 39 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

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  • Spotify Star
  • Spotify Star
  • Okiedokiedorkie
  • Regular
  • 145391 Views
  • 65 replies
  • 49 likes
  • Connect
    JAM
  • 145391 Views
  • 65 replies
  • 49 likes

PLAYLISTS ARE ALL GONE

PlanFreeCountry DeviceIpad Pro Operating SystemiOS 14 My Question or IssueLast night I tried to log in to my account . It didn’t work I contacted an advisor , they said my acc was disabled and they fixed it for me. But after I logged in to my acc THE...

  • Casual Listener
  • Plan Free Country   Device Ipad Pro  Operating System iOS 14   My Question or Issue Last night I tried to log in to my account . It didn’t work I contacted an advisor , they ...
  • Billy-J
  • Spotify Star
  • 453 Views
  • 3 replies
  • 0 likes
  • 453 Views
  • 3 replies
  • 0 likes

Superuser Contribution can't see like songs

PlanPremiumCountryIsraelDeviceOnePlus7Operating Systemandroid 10My Question or Issueevery few months my phone app not show always liked icon (<3) on some song i liked before. i can enter to album and same song will show in heart icon or if will go fr...

  • Roadie
  •   Plan Premium Country Israel Device OnePlus7 Operating System android 10 My Question or Issue every few months my phone app not show always liked icon (<3) on some song i liked bef...
  • Ivan
  • Spotify Legend
  • 561 Views
  • 3 replies
  • 0 likes
  • 561 Views
  • 3 replies
  • 0 likes

Local files won't download to mobile device

PlanPremiumCountry: U.S. Device(iPhone 11 Pro Max)Operating System(iOS 14) My Question or IssueI've been working on this playlist slowly and doing so requires me to add new songs to my local files. The local files work fine on desktop, but they're no...

  • Regular
  • Plan Premium Country: U.S.   Device (iPhone 11 Pro Max) Operating System (iOS 14)   My Question or Issue I've been working on this playlist slowly and doing so requires me to add ...
  • SixOClockBoos
  • Regular
  • 483 Views
  • 1 replies
  • 0 likes
  • 483 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lost songs due to change saved to liked songs.

PlanPremiumCountryThe Netherlands DeviceMacbook + Iphone 11 My Question or Issue When spotify removed the saved songs tab (general library) to the liked songs playlist, I lost a lot of songs! I had around 8,000 songs saved, and the playlist only show...

  • Newbie
  • Plan Premium Country The Netherlands   Device Macbook + Iphone 11  My Question or Issue   When spotify removed the saved songs tab (general library) to the liked songs playlis...
  • Mihail
  • Spotify Legend
  • 428 Views
  • 1 replies
  • 0 likes
  • Library gone
  • 428 Views
  • 1 replies
  • 0 likes

Songs becoming unavailable!

I've been noticing holes developing in my playlists; those holes being songs that have become greyed out! What's going on here, and why? Do songs become randomly region locked or something?PlanPremiumCountryUkDeviceSamsung Tab A6Samsung galaxy S20Ama...

  • Newbie
  • I've been noticing holes developing in my playlists; those holes being songs that have become greyed out! What's going on here, and why? Do songs become randomly region locked or something? Plan P...
  • AdamDamon
  • Spotify Star
  • 392 Views
  • 1 replies
  • 0 likes
  • 392 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded albums in my library now only appear when offline

PlanPremiumCountryAustraliaDeviceIphone 6s My Question or IssueUp until a few days ago, my downloaded albums would always show in the album tab of my library, whether online or offline. Now none of the albums appear in the album tab of my library whe...

  • Visitor
  • Plan Premium Country Australia Device Iphone 6s   My Question or Issue Up until a few days ago, my downloaded albums would always show in the album tab of my library, whether online or o...
  • Elena
  • Moderator
  • 506 Views
  • 1 replies
  • 0 likes
  • Album Unavailable
    downloaded albums
    Offline Library Feature broken
    saved albums
  • 506 Views
  • 1 replies
  • 0 likes

Superuser Contribution Explicit song downloading as clean in playlists

When I added Taylor Swift's folklore album and songs to my other playlists, the songs downloaded as the clean versions even though I'm adding from the explicit song/album page. Why? And how do I fix it? Is anyone else having this same issue? My accou...

  • Visitor
  • When I added Taylor Swift's folklore album and songs to my other playlists, the songs downloaded as the clean versions even though I'm adding from the explicit song/album page. Why? And how do I fix ...
  • Elena
  • Moderator
  • 2014 Views
  • 1 replies
  • 0 likes
  • censor
    clean
    Explicit
    folklore
    taylor swift
  • 2014 Views
  • 1 replies
  • 0 likes

Superuser Contribution Liked song doesn't show as liked when playing music on other playlists

When playing songs on other's playlists (eg. Rock Your Summer) my Liked songs don't always show as liked, yet when I look at my Liked song list they are on the list.The problem is that I'm always linking songs over and over again. PlanPremiumCountryC...

  • Newbie
  • When playing songs on other's playlists (eg. Rock Your Summer) my Liked songs don't always show as liked, yet when I look at my Liked song list they are on the list. The problem is that I'm always l...
  • Elena
  • Moderator
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

I get the "spotify can't play this right now" error

PlanPremiumCountryRomaniaDeviceHonor Play, PCOperating SystemAndroid 9, Windows 10 My Question or IssueI was listening to my playlist and when the next song was starting, it skipped it, when i looked it gave me the message : "spotify can't play this ...

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  • Casual Listener
  • Plan Premium Country Romania Device Honor Play, PC Operating System Android 9, Windows 10   My Question or Issue I was listening to my playlist and when the next song was starting, it ...
  • Hubo
  • Community Legend
  • 1007 Views
  • 3 replies
  • 0 likes
  • 1007 Views
  • 3 replies
  • 0 likes

Superuser Contribution "Your music" shows up on ipad but not TV app

I signed up and chose my favorite groups on my Spotify ipad app. Then I downloaded the Spotify TV app to my Samsung TV. Logged in which it let me do, but none of the groups I chose on the ipad app came in when I logged into the TV app - completely em...

  • Visitor
  • I signed up and chose my favorite groups on my Spotify ipad app.  Then I downloaded the Spotify TV app to my Samsung TV.  Logged in which it let me do, but none of the groups I chose on the...
  • Elena
  • Moderator
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot see saved playlists in my library

PlanPremiumCountryUSADevice & Operating SystemWindows 10 Pro-64bitLG G7 ThinQMy Question or IssueCannot see saved playlists in my library.If I liked(saved) playlists(or album) or library, I can't find it in my library.ex)I liked this playlist: https:...

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  • Visitor
  • Plan Premium Country USA Device & Operating System Windows 10 Pro-64bit LG G7 ThinQ My Question or Issue Cannot see saved playlists in my library. If I liked(saved) playlists(or album) o...
  • Elena
  • Moderator
  • 369 Views
  • 1 replies
  • 0 likes
  • 369 Views
  • 1 replies
  • 0 likes

Brining music from another subscription service

Hello, I am planning on changing to Spotify Premium from another streaming music service, is there any way to bring my library? Thank you

  • Visitor
  • Hello,   I am planning on changing to Spotify Premium from another streaming music service, is there any way to bring my library?   Thank you    
  • Billy-J
  • Spotify Star
  • 258 Views
  • 1 replies
  • 0 likes
  • 258 Views
  • 1 replies
  • 0 likes

Solved!! Favorites songs meta is messed up with a different song

PlanFamilyCountryGermanyDevicePCOperating SystemWin 10 My Question or Issuehttps://open.spotify.com/track/4kHxlH7euiW6vVbybTZZl0?si=0O_hMgUOQCOJU5avuKjzygThis songs meta is completely broken. The cover and song title are from a different band. I mark...

  • Regular
  • Plan Family Country Germany Device PC Operating System Win 10   My Question or Issue https://open.spotify.com/track/4kHxlH7euiW6vVbybTZZl0?si=0O_hMgUOQCOJU5avuKjzyg This songs meta is...
  • undersound
  • Regular
  • 289 Views
  • 1 replies
  • 0 likes
  • 289 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution NZ list

My Question or IssueI visited NZ in 2015 and I created a list there. Spotify was not available in South Africa then.Since spotify became available in SA after 2015, I would like to recall my NZ list.Please advise me as to how I could do that. Thanks

  • Newbie
  •     My Question or Issue I visited NZ in 2015 and I created a list there. Spotify was not available in South Africa then. Since spotify became available in SA after 2015, I would like t...
  • Mihail
  • Spotify Legend
  • 273 Views
  • 1 replies
  • 0 likes
  • 273 Views
  • 1 replies
  • 0 likes

Superuser Contribution Discover Wekkly still doesn't appear, a month has passed

PlanPremiumCountryRussiaDeviceiPhone XR, PCOperating SystemiOS 13, Win 10My Question or IssueCreated an account on July 14. Discover weekly did not appear in a week. Wrote a post here, advised to wait two weeks from registration. The playlist did not...

  • Casual Listener
  • Plan Premium Country Russia Device iPhone XR, PC Operating System iOS 13, Win 10 My Question or Issue Created an account on July 14. Discover weekly did not appear in a week. Wrote a post he...
  • Ivan
  • Spotify Legend
  • 497 Views
  • 3 replies
  • 1 likes
  • Discover Weekly
  • 497 Views
  • 3 replies
  • 1 likes

Superuser Contribution Lost all my Liked Song and Downloaded Song in all Platform (PC, Web Player, and Android Player

PlanPremiumCountryIndonesiaDeviceSamsung A70, PCOperating SystemAndroid 10, Windows 10, Chrome My Question or IssueAll my liked song and downloaded song from PC, Web Player, and Android has lost and completely fresh starting from new one. I have alre...

  • Newbie
  • Plan Premium Country Indonesia Device Samsung A70, PC Operating System Android 10, Windows 10, Chrome   My Question or Issue All my liked song and downloaded song from PC, Web Player, ...
  • Mario
  • Spotify Legend
  • 294 Views
  • 1 replies
  • 0 likes
  • 294 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Artist page] Can't open certain artist page from all devices

PlanPremiumCountryRussiaDevice(Xiaomi Redmi 5, HP Probook 2020)Operating System(Android 9, Linux Google Chrome) My Question or IssueCan't open Mauris Ravel's page either from the Spotify Android app or web player in Google Chrome. Other artist's page...

  • Visitor
  • Plan Premium Country Russia Device (Xiaomi Redmi 5, HP Probook 2020) Operating System (Android 9, Linux Google Chrome)   My Question or Issue Can't open Mauris Ravel's page either from...
  • Elena
  • Moderator
  • 248 Views
  • 1 replies
  • 0 likes
  • 248 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Playlist's image is outdated on search results

PlanPremiumCountryRussia Operating SystemWeb, Android, Windows, MacOS My Question or IssueI have a public playlist. I've changed its image 2 times, and I see that it's changed if I open this playlist's page. But on the search results, when I search t...

  • Casual Listener
  • Plan Premium Country Russia   Operating System Web, Android, Windows, MacOS   My Question or Issue I have a public playlist. I've changed its image 2 times, and I see that it's c...
  • Alex
  • Spotify Legend
  • 456 Views
  • 2 replies
  • 0 likes
  • 456 Views
  • 2 replies
  • 0 likes

Superuser Contribution Shuffle not working

PlanFreeCountryUSADeviceAndoid Moto G6, Chrome Browser Web PlayerOperating SystemAndroid, Windows My Question or IssueI have an on-going issue where when I play my library with shuffle turned on it will only play a small fraction of the songs over an...

  • Regular
  • Plan Free Country USA Device Andoid Moto G6, Chrome Browser Web Player Operating System Android, Windows   My Question or Issue I have an on-going issue where when I play my library wi...
  • Ivan
  • Spotify Legend
  • 1681 Views
  • 3 replies
  • 0 likes
  • shuffle
  • 1681 Views
  • 3 replies
  • 0 likes