Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
New to Spotify. I've spent hours moving my "favorites" on Google Play Music to my Liked Songs on Spotify. Is there a way to share my Liked Songs or move them to a Playlist? Plan: Premium Country: USA Device: iPhone 11 Pro Max
Casual Listener
552555 Views
79 replies
16 likes
Last year I was searching for some podcasts of specific interest but after giving a couple shows a try and not liking what I found I gave up and moved on. Now both of these podcasts are not only looming in my "Your Shows" despite having never followe...
Visitor
288447 Views
139 replies
67 likes
I have a premium account and I just started having this issue... (I'm using the desktop version of Spotify on my MacBook Air)I make a playlist, add songs and a cover if needed then set it to playlist. But, it doesn't show up on my profile and other p...
Visitor
203974 Views
95 replies
9 likes
You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...
Plan PremiumCountry PolandDevice (realme x2 pro, pc)Operating System (Android 10, Windows 10) My Question or IssueI have many albums with liked a few tracks, but sometimes hearts are missing but not quite, its hard to explain.Photo 1: When I search f...
Plan Premium Country Poland Device (realme x2 pro, pc) Operating System (Android 10, Windows 10) My Question or Issue I have many albums with liked a few tracks, but ...
Spotify Legend
798 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDevice(iPhone 8, Windows)Operating System(iOS 14, Windows 10) My Question or IssueEvery now and then when I'm listening to music in a playlist I didn't make or a song I searched up Spotify will just randomly add it to t...
Plan Premium Country United States Device (iPhone 8, Windows) Operating System (iOS 14, Windows 10) My Question or Issue Every now and then when I'm listening to music in a playlist ...
Spotify Legend
706 Views
3 replies
0 likes
PlanPremiumCountrySwedenDeviceSpotify DesktopOperating SystemWindows 10 My Question or IssueHello, With the new spotify UI update we got the "Top artist" and "Top Tracks" of the month - What i've noticed is that these two doesn't show songs or artist...
Plan Premium Country Sweden Device Spotify Desktop Operating System Windows 10 My Question or Issue Hello, With the new spotify UI update we got the "Top artist" and "To...
Spotify Legend
438 Views
1 replies
0 likes
PlanPaidCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)Windows 10My Question or IssueJust spent 30 mins verifying that a song I love that has kept my company for a while was r...
Plan Paid Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) Windows 10 My Question or Issue Just spent 30 ...
Spotify Legend
2635 Views
5 replies
0 likes
Apple Music has it so when you like a song, it gets added to Your Library. Then when you are in Your Library, into Album, it shows all songs you added from each album. In Spotify you have to like the album for it show in Your Library, but it shows al...
Apple Music has it so when you like a song, it gets added to Your Library. Then when you are in Your Library, into Album, it shows all songs you added from each album. In Spotify you have to like the...
401 Views
0 replies
0 likes
Ive looked around a bit for the answer to this but im still a bit confused. I had a playlist with my sister and others kept adding to it so i made it secret and removed the songs the others had added. So now the playlist has the songs my sister and I...
Ive looked around a bit for the answer to this but im still a bit confused. I had a playlist with my sister and others kept adding to it so i made it secret and removed the songs the others had added...
Spotify Legend
3729 Views
1 replies
0 likes
PlanPremiumCountryBritainDeviceDesktop Computer (Intel)Operating SystemWindows 10 My Question or IssueI'm using Spotify (1.1.57.443.ga029a6c4-a) and I believe my Liked songs to be corrupted. When I go to my liked songs (1325 songs) it just brings me ...
Plan Premium Country Britain Device Desktop Computer (Intel) Operating System Windows 10 My Question or Issue I'm using Spotify (1.1.57.443.ga029a6c4-a) and I believe my Liked songs ...
Spotify Legend
1841 Views
12 replies
0 likes
PlanPremiumCountryUKDevicePC Operating SystemWindows 10 My Question or IssueI have some local files that have always been fine and are now not able to play. There is a message that says 'Spotify can't play this right now. If you have the file on your...
Plan Premium Country UK Device PC Operating System Windows 10 My Question or Issue I have some local files that have always been fine and are now not able to play. There is a m...
Spotify Legend
1048 Views
1 replies
0 likes
PlanPremiumCountryU.S.Operating SystemWindows My Question or IssueWhenever I click on the "Your Library" tab on pc it just says "Something went wrong, try reloading the page [reload page" and then when i click on reload page it takes me back to the h...
Plan Premium Country U.S. Operating System Windows My Question or Issue Whenever I click on the "Your Library" tab on pc it just says "Something went wrong, try reloading the page [rel...
Spotify Legend
712 Views
1 replies
0 likes
Really disappointed to see the the ‘artists’ section in ‘your library’ get removed in this latest update. Now it just has playlists and albums. Personally I like to scroll through the artists I follow to see them visually before jumping in to somethi...
Really disappointed to see the the ‘artists’ section in ‘your library’ get removed in this latest update. Now it just has playlists and albums. Personally I like to scroll through the artist...
270 Views
0 replies
1 likes
I am currently using a Google Pixel 4. Usually I would be able to just download the local files on my pc like its supposed to. I am on the same network and it usually worked. But all of the sudden new local files wouldn't download.I already did the f...
I am currently using a Google Pixel 4. Usually I would be able to just download the local files on my pc like its supposed to. I am on the same network and it usually worked. But all of the sudden ne...
390 Views
0 replies
0 likes
PlanPremiumCountrySwedenDeviceStationary computerOperating SystemWindows 10 My Question or Issue:Why is there different color-themes on different Spotify Playlists suddenly?I suddenly have a red-color-theme on the Playlist I play the most music from ...
Plan Premium Country Sweden Device Stationary computer Operating System Windows 10 My Question or Issue: Why is there different color-themes on different Spotify Playlists suddenly...
Casual Listener
5455 Views
2 replies
0 likes
PlanPremium FamilyCountryUnited StatesDeviceGoogle Pixel 4 XL, HP DesktopOperating SystemAndroid 11, Windows 10 Home (20H2)My Question or IssueI found an old playlist from 2018, however, I can't favorite it or add any music to it. It's not showing up...
Plan Premium Family Country United States Device Google Pixel 4 XL, HP Desktop Operating System Android 11, Windows 10 Home (20H2) My Question or Issue I found an old playlist from 2018, how...
Spotify Legend
1752 Views
7 replies
0 likes
PlanFreeCountryUSDeviceSamsung Galaxy 8Operating System My Question or IssueI've downloaded podcasts to listen to offline (or so I thought) but everywhere I look for more info on offline mode it says it should be in settings. I recall having this as ...
Plan Free Country US Device Samsung Galaxy 8 Operating System My Question or Issue I've downloaded podcasts to listen to offline (or so I thought) but everywhere I l...
Spotify Legend
7694 Views
5 replies
1 likes
PlanPremium FamilyCountryUnited KingdomDeviceWindows 10, Samsung Galaxy A20e, Spotify Web PlayerOperating SystemAndroid 10, Windows 10 My Question or IssueHello there, I have followed all of these steps to try and fix the Family Mix issue and I still...
Plan Premium Family Country United Kingdom Device Windows 10, Samsung Galaxy A20e, Spotify Web Player Operating System Android 10, Windows 10 My Question or Issue Hello there, ...
Spotify Legend
2202 Views
17 replies
0 likes
PlanPremiumCountryIndia My Question or IssueTitle says it all. Cannot see the new mixes introduced about a month ago. I just see the old Daily Mixes.
Plan Premium Country India My Question or Issue Title says it all. Cannot see the new mixes introduced about a month ago. I just see the old Daily Mixes.
Spotify Legend
1082 Views
3 replies
0 likes
Hello,I would like to be able to listen all the titles in my playlist starting by the one I made a search on it.Actually, when I search for a song I want to listen in my playlist, after having found it by search, the queue is only filled by the ones ...
Hello, I would like to be able to listen all the titles in my playlist starting by the one I made a search on it. Actually, when I search for a song I want to listen in my playlist, after having fo...
Regular
1252 Views
2 replies
3 likes
I am on a family premium plan. Have been for almost 10 years. One day my phone was logged out - I logged back in and all of my playlists are gone. I tried to recover my playlists - but it just says "having trouble retrieving your deleted playlists. T...
I am on a family premium plan. Have been for almost 10 years. One day my phone was logged out - I logged back in and all of my playlists are gone. I tried to recover my playlists - but it just says "...
Moderator
427 Views
1 replies
0 likes
I use Spotify premium on my MacBook Pro, ever since the new update came I can’t filter my playlist to show recently added. I can pick a date added option but it’s nothing different from how it is without filter. Does anyone else have that problem and...
I use Spotify premium on my MacBook Pro, ever since the new update came I can’t filter my playlist to show recently added. I can pick a date added option but it’s nothing different from how it is wit...
Spotify Star
753 Views
3 replies
0 likes
PlanPremiumCountryGermanyDevice(Lenovo Laptop)Operating System(Windows 10) Hello, I just received an update. The Spotify version on my son's PC is different than on my laptop. Both devices run Windows 10. The version on my laptop is 1.1.57.443.ga029a...
Plan Premium Country Germany Device (Lenovo Laptop) Operating System (Windows 10) Hello, I just received an update. The Spotify version on my son's PC is different than on my lapt...
Spotify Star
2560 Views
9 replies
0 likes
