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Forum Posts

Wrapped 2024

Hey! Thanks for coming to the Spotify Community.We’re excited to hear about your 2024 Wrapped experience. Please use this thread to let us know how you're finding your 2024 Wrapped, share your feedback, and share any issues you may be experiencing. Y...

  • Spotify
  • Spotify
  • pilot987
  • Newbie
  • 205330 Views
  • 1691 replies
  • 25 likes
  • 205330 Views
  • 1691 replies
  • 25 likes

Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

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  • Spotify Star
  • Spotify Star
  • Drew19890
  • Newbie
  • 234177 Views
  • 75 replies
  • 83 likes
  • 234177 Views
  • 75 replies
  • 83 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

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  • Spotify Star
  • Spotify Star
  • bellevilleradio
  • Newbie
  • 89414 Views
  • 192 replies
  • 41 likes
  • 89414 Views
  • 192 replies
  • 41 likes

Superuser Contribution Find back played numbers in ended groupsession

PlanPremiumCountryNetherlandsDeviceSamsung Galaxy S10 & HP ProbookOperating SystemAndroid Oreo & Windows 10 My Question or IssueIs it possible to track down the numbers played in a groupsession after ending this session? They're not in the history an...

  • Visitor
  •   Plan Premium Country Netherlands Device Samsung Galaxy S10 & HP Probook Operating System Android Oreo & Windows 10   My Question or Issue Is it possible to track d...
  • Jeremy
  • Spotify Legend
  • 288 Views
  • 1 replies
  • 0 likes
  • 288 Views
  • 1 replies
  • 0 likes

Superuser Contribution Liked Songs in App not showing up

PlanPremiumCountryCanadaDeviceSamsung Galaxy 10+Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have tried all the things you have said, deleting app and restarting it, clearing cache and data, turning y phone off and on...

  • Visitor
  • Plan Premium Country Canada Device Samsung Galaxy 10+ Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have tried all the things you have said, de...
  • Elena
  • Moderator
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playing a song on loop

Hi. how can I loop a track to play continuously. I used to be able to just click on the loop icon twice but it is not there anymore. Also why is spotify adding songs to my playlist?thanks.

  • Visitor
  • Hi.  how can I loop a track to play continuously. I used to be able to just click on the loop icon twice but it is not there anymore.  Also why is spotify adding songs to my playlist?...
  • Elena
  • Moderator
  • 312 Views
  • 1 replies
  • 0 likes
  • 312 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [All Platforms][Radio] Remove song from autoplay

Is it possible to remove a song that keeps playing during sessions of autoplay? 'Playground' by Steve Lacy ALWAYS plays when I'm autoplay listening. I hate it. Please is there a 'blacklist' option that I can add this song to so that it will never aut...

  • Casual Listener
  • Is it possible to remove a song that keeps playing during sessions of autoplay?   'Playground' by Steve Lacy ALWAYS plays when I'm autoplay listening. I hate it. Please is there a 'blacklist' ...
  • Jeremy
  • Spotify Legend
  • 2871 Views
  • 9 replies
  • 1 likes
  • All Platforms
    Radio
  • 2871 Views
  • 9 replies
  • 1 likes

Spotify now dictates what we do with our own library data.

Spotify have begun threatening developers who use the Spotify SDK to facilitate “migrating from Spotify to a competing service” (ie SongShift, Tune My Music), warning that their API access will be revoked if they continue to provide such services. Wh...

  • Regular
  • Spotify have begun threatening developers who use the Spotify SDK to facilitate “migrating from Spotify to a competing service” (ie SongShift, Tune My Music), warning that their API access ...
  • hassnick
  • Regular
  • 385 Views
  • 1 replies
  • 0 likes
  • 385 Views
  • 1 replies
  • 0 likes

Superuser Contribution Single song missing from album?!?

The Malevolent Creation song They Breed is missing from the album Eternal. The rest of the album is available. I swear this song use to be on spotify. What gives?

  • Casual Listener
  • The Malevolent Creation song They Breed is missing from the album Eternal. The rest of the album is available. I swear this song use to be on spotify. What gives?  
  • Alex
  • Spotify Legend
  • 875 Views
  • 7 replies
  • 1 likes
  • 875 Views
  • 7 replies
  • 1 likes

Lisa Lougheed

Hi guys, please please please could you add run with us by Lisa Lougheed. It was used for the end credits on the cartoon The Raccoons and just reminds me of my younger days!!!!!!!!!

  • Newbie
  • Hi guys, please please please could you add run with us by Lisa Lougheed. It was used for the end credits on the cartoon The Raccoons and just reminds me of my younger days!!!!!!!!!
  • pxcex1
  • Newbie
  • 2255 Views
  • 3 replies
  • 5 likes
  • 2255 Views
  • 3 replies
  • 5 likes

Superuser Contribution [Search] Search is Very Bad

Hi, my experience with spotify search is very bad compared to YouTube search. I wish if you enhance it more so it searches in the songs lyrics because I don't always have the song name. Not mentioning that sometimes I search for the exact song name a...

  • Casual Listener
  • Hi, my experience with spotify search is very bad compared to YouTube search. I wish if you enhance it more so it searches in the songs lyrics because I don't always have the song name. Not mentionin...
  • Alex
  • Spotify Legend
  • 1364 Views
  • 3 replies
  • 6 likes
  • Search
  • 1364 Views
  • 3 replies
  • 6 likes

Superuser Contribution Liked songs playlist not syncing between desktop and android clients.

PlanPremiumCountryUSADeviceMobile and WindowsOperating SystemAndroid, Windows 10 My Question or IssueHI, several times now I have run into an issue that was posted about many many years ago and yet still continues to be happening. Why is it when I li...

  • Casual Listener
  • Plan Premium Country USA Device Mobile and Windows Operating System Android, Windows 10   My Question or Issue HI, several times now I have run into an issue that was posted about many...
  • Jeremy
  • Spotify Legend
  • 314 Views
  • 1 replies
  • 0 likes
  • bug
  • 314 Views
  • 1 replies
  • 0 likes

Superuser Contribution Discrepancy favourite playlist on Android/PC

PlanPremiumCountryRussiaDevicePC, Realme pro 6Operating SystemAndroid/Windows 7/10 My Question or IssueHello. Each time I'm add a new track to my favourites playlist, here appears a discrepancy of favourites playlist on PC and Android.Sometimes relog...

  • Visitor
  • Plan Premium Country Russia Device PC, Realme pro 6 Operating System Android/Windows 7/10   My Question or Issue Hello.  Each time I'm add a new track to my favourites playlist, ...
  • Alex
  • Spotify Legend
  • 294 Views
  • 1 replies
  • 0 likes
  • 294 Views
  • 1 replies
  • 0 likes

Solved!! "liked songs" doesn't open on web player

Hey teamWhen I click "liked songs" on web player, I see the url "https://open.spotify.com/collection/tracks" but it doesn't open.In the "F12" in chrome you can see HTTP error 400 bad request.What's wrong recently? there are too many issues with the w...

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  • Regular
  • Hey team When I click "liked songs" on web player, I see the url "https://open.spotify.com/collection/tracks" but it doesn't open. In the "F12" in chrome you can see HTTP error 400 bad r...
  • Billy-J
  • Spotify Star
  • 542 Views
  • 1 replies
  • 0 likes
  • 542 Views
  • 1 replies
  • 0 likes

[All Platforms][Playlists] Stop Changing the Shuffle Status

Spotify, please change it so that shuffle does not turn off when selecting a song. People have posted about this before, but it has been years and it has not changed.

  • Visitor
  • Spotify, please change it so that shuffle does not turn off when selecting a song. People have posted about this before, but it has been years and it has not changed.
  • Sqredmond
  • Visitor
  • 243 Views
  • 1 replies
  • 4 likes
  • All Platforms
    Playlists
  • 243 Views
  • 1 replies
  • 4 likes

[Desktop][Playlists] Changing sort order breaks jump-to-playing-track

Typically, clicking on the track art in the lower-left of the app will jump to that song in the currently playing playlist. If the playlist sort order is changed, however, clicking the track art jumps you to the track's original location in the playl...

  • Visitor
  • Typically, clicking on the track art in the lower-left of the app will jump to that song in the currently playing playlist. If the playlist sort order is changed, however, clicking the track art jump...
  • 182 Views
  • 0 replies
  • 0 likes
  • Desktop
    Playlists
  • 182 Views
  • 0 replies
  • 0 likes

Tracks or artists unfollowed / unliked without doint it

Plan : PremiumCountry : FranceDevice : iPhone 7 and Macbook Pro 2018 My Question or IssueHi, I use Spotify for about 5 years now I noticed this issue few months ago.I noticed that some of the artists I followed are not anymore followed by my account....

  • Newbie
  • Plan : Premium Country : France Device : iPhone 7 and Macbook Pro 2018   My Question or Issue Hi, I use Spotify for about 5 years now I noticed this issue few months ago. I noticed that so...
  • 220 Views
  • 0 replies
  • 0 likes
  • 220 Views
  • 0 replies
  • 0 likes

Superuser Contribution Playing Spotify on Google Home and or Next at the same time as on the Computer

PlanFree/PremiumCountry Canada Device Windows Computer and Google Home and Nest(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello everyone: While I am playing my Spoti...

  • Casual Listener
  • Plan Free/Premium Country Canada   Device Windows Computer and Google Home and Nest (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Window...
  • elsajack
  • Casual Listener
  • 431 Views
  • 2 replies
  • 0 likes
  • 431 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Hiding songs in Release Radar does not hide them

PlanPremiumCountryGermanyDevicePixel 3Operating SystemAndroid 11 My Question or IssueI'm using the release radar quite frequently. I do use the "hide" button a lot, as I don't want to listen to songs I don't like.Unfortunately, songs I previously hid...

  • Casual Listener
  • Plan Premium Country Germany Device Pixel 3 Operating System Android 11   My Question or Issue I'm using the release radar quite frequently. I do use the "hide" button a lot, as I don'...
  • Mihail
  • Spotify Legend
  • 1268 Views
  • 1 replies
  • 0 likes
  • bug
  • 1268 Views
  • 1 replies
  • 0 likes

Superuser Contribution Empty playlists

PlanPremiumCountryAustralia My Question or IssueRecently I found I have at least two playlists that I have no memory of creating. They are both of favourite artists of mine and the playlist names are the same as one of the artist's albums in each cas...

  • Visitor
  • Plan Premium Country Australia   My Question or Issue Recently I found I have at least two playlists that I have no memory of creating. They are both of favourite artists of mine and the p...
  • Elena
  • Moderator
  • 559 Views
  • 1 replies
  • 0 likes
  • 559 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Love" an Album Saves to "Liked" on iOS but not on Desktop?

PlanPremiumCountryUSADeviceDesktop/iOSOperating SystemW10/iOS 11Hello--I am trying to understand the documentation Spotify provides on saving/hearting an album and how the application treats the songs within.The link provided in the official document...

  • Regular
  • Plan Premium Country USA Device Desktop/iOS Operating System W10/iOS 11 Hello--I am trying to understand the documentation Spotify provides on saving/hearting an album and how the application...
  • Mihail
  • Spotify Legend
  • 429 Views
  • 3 replies
  • 1 likes
  • 429 Views
  • 3 replies
  • 1 likes

Can't download and play local files on mobile

PlanPremiumCountryCzech RepublicDeviceXiaomi Pocophone F1Operating SystemAndroid 10 / Windows 10 My Question or IssueSo I've been trying to play my local files on my mobile, but for some reason I can't download/play them. I've uploded the files from ...

  • Visitor
  • Plan Premium Country Czech Republic Device Xiaomi Pocophone F1 Operating System Android 10 / Windows 10   My Question or Issue So I've been trying to play my local files on my mobile, ...
  • 406 Views
  • 0 replies
  • 2 likes
  • 406 Views
  • 0 replies
  • 2 likes

[All Platforms][Radio] Improvement on Spotify Radio UX

I thought about an improvement that could be done when starting the radio from a song which I’m listening to in that moment. When I see the view with all the songs based on that song the first one, so the song that I was listening to isn’t marked as ...

  • Casual Listener
  • I thought about an improvement that could be done when starting the radio from a song which I’m listening to in that moment.   When I see the view with all the songs based on that song the fir...
  • LudoCaesar
  • Casual Listener
  • 437 Views
  • 2 replies
  • 1 likes
  • All Platforms
    Radio
  • 437 Views
  • 2 replies
  • 1 likes