Can't delete album from library

Reply

Can't delete album from library

treeonatree
Regular

Plan

Family premium 

Country

 

Device

Samsung Galaxy 9

Operating System

Android Kernel

 

My Question or Issue

I keep on trying to uninstall an album from my library and un-liking/un-saving the album but it keeps on re-appearing in my library and re-downloading itself after just a few moments. 

9 Replies

OneByBoo
Rock Star 19
Rock Star 19

Hi there @treeonatree

thanks for posting !

 

Can you please send screenshots of what's happening on your account ?

In the mean while, please check the stesps provided here as they might help.

 

Thanks for your cooperation

OneByBooRock Star 19
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Flamtzer
Casual Listener
I'm having the same problem with 5 different albums. They keep showing up. Its driving me crazy.
Plan: Family Premium
Operating System: Android 9 (OnePlus 5)

SikkboiDags
Music Fan
hey if possible open spotify with a browser not an app. put the browser site in a desktop mode and try to remove it from the library from there. hope it helps cheers

treeonatree
Regular

The screenshots just show that i tap the remove download button and then it goes rignt back to being downloaded wothout me doing anything. Also i posted this issue late at night and forgot to describe what kind of phone and my plan. I am on an samsung galaxy s9 on a family premium plan. Also the steps you sent dont work for me because one of the steps states to go into the other category in settings but you can't tap on other as it is just a subtitle for the last option which is logout.

Screenshot_20191118-120736_Spotify.jpg
Screenshot_20191118-120803_Spotify.jpg
Screenshot_20191118-121134_Spotify.jpg

treeonatree
Regular

I tried unliking from the browser as well but it did not work.

PigeonXtreme
Composer

Hey treeonatree,

 

Sorry you're having this issue. What version of Spotify do you have downloaded? You can find it under Settting>About

 

Let me know!

Flamtzer
Casual Listener

Hi all,

I don't know for treeonatree but for me it's getting worse. 3 more albums got added to this dynamic. 3 albums I haven't listen to in weeks have been saved to my library and set for download. I cannot take them away. Every time I open Spotify they are there again. It's getting really annoying. I cannot connect the WiFi or I'll start downloading +80 songs...

My Spotify version is 8.5.32.889

treeonatree
Regular

Version 8.5.32.889

treeonatree
Regular

Same for me. More and more albums are being randomly downloaded so i cant even open the app anymore without having 90+ songs downloaded.

SUGGESTED POSTS