Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Your Library on all devices.
Hey! Thanks for coming to the Spotify Community.We’re excited to hear about your 2024 Wrapped experience. Please use this thread to let us know how you're finding your 2024 Wrapped, share your feedback, and share any issues you may be experiencing. Y...
Melody
You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...
Luan
Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...
Luan
PremiumCountry - USA (NJ) DeviceHP NotebookOperating SystemWindows 10My Question or Issue**Just updated the app and the sort feature (located at top right of the playlist) has been removed. Why? As a Premium member for the past 6 years, I found it to...
On the web and on my computer I have a playlist. The playlists contains 44 ABBA songs. All works.On my iPhone I do not see this specific playlist. Even more, I cannot create a playlist of ABBA songs on my iPhone.How is it possible that I cannot see/d...
With new UI updates, the team has removed a key feature. I don't care about the fact that the heart button is a plus now, that's fine. However, there is no longer the option to 'like all songs' (add all songs now) from an album. This is a key feature...
Plan Premium Country Norway Device Tesla Y/P 22 Operating System My Question or Issue I cant open any playlist in the car.Error: void API response. Any fix for that?
PlanPremium/FamilyCountryUnited StatesDeviceHP Elitebook 850 G7LG V60 ThinQ 5G UWURaspberry Pi via Spotify ConnectOperating SystemWindows 10 Pro 64-bit 21H1 Build 19043.1081Android 11, security patch level April 1, 2021, Kernel version 4.19.113 lge@a...
PlanPremiumCountryUKDeviceSSamsung S23Operating SystemAndroid Oreo My Question or IssueWhen I add podcasts to my queue, I'd like to reorganise them by length, but I can't see the length in the list.
Hi, So i know there is no feature to Merge playlists or add an other playlist to another playlist. So i'm wondering how would i be able to copy all songs from 1 list to another?Cause i do yearly playlists but then i have a massive list with all the m...
Plan: Premium FamilyCountry: UK Device: Macbook Pro 2020Operating System: macOS Big Sur My Question or IssueSince this morning, clicking on 'Your Library' in the desktop app on this computer produces an error "Something went wrong. Try reloading the ...
I am a premium customer. When in my library songs suddenly play that are not in the libary (and the heart is not solid showing I didn't like them) Very annoying. Please fix.PlanPremiumCountry USA DeviceSamsung Ultra S21Operating System(iOS 10, Androi...
My Question or IssueI have welcomed the addition of podcasts and audio books very much and consume them on a regular basis. Still music is my number one use case with Spotify.But for me personally music and the other audio content does not mix well w...
PlanPremiumCountryUSADeviceWindows Desktop + Samsung S21 phoneOperating SystemAndroid + Windows 10My Question or IssueIts been about 5 years since I used Spotify, however my family recently upgraded to Premium so I am checking it out again and am hav...
PlanPremiumCountryUK DeviceiPhone SE / MacOperating System(iOS 16 My Question or IssueAlbum “untamed culture” by Sunglasses After Dark is a bunch of tracks by a completely different band. His do I report this? also there are a number of incorrectly l...
Premium PlanCountryNigeria Device(Vivo y1s)Operating System(Android) Question or Issuewhenever I am listening to songs on my Spotify app, be it offline mode or I am streaming at a point it will automatically just stop playing from the background or e...
Is there an option to exclude Audiobooks from Blends? I have friends with children and they have a lot of audiobooks in their "Liked"-List. This messes up our Blends. The Blend-Playlist looks like this: Music-Chapter of Audiobook-Music-Chapter of Aud...
PlanPremium DevicePCOperating SystemLinux I have reached the maximum number of devices and can no longer download any songs. I have already pressed Logout everywhere in my account several times and it does nothing. What am I doing wrong?
PlanFree/PremiumCountryThe NetherlandsDeviceOnePlus NordOperating SystemiOS My Question or Issue I just started Spotify, yes i am late to the party and just finished selecting my favorite artists in my library. I wanted to create a playlist which con...
PlanPremium Duo/FamilyKrajPolandUrządzenieOppoSystem operacyjnyAndroid Moje pytanie lub problemHi All, I have question related to sharing playlist with 3rd users (not under my plan). I want to set up additional shared playlist with my friend. However...
Hello! So, I recently made a new playlist called “ⁱ ᵃᵐ ᶜᵘᵖⁱᵈ.” And I play it while I was sleeping, in the morning I recognized it was playing a song that wasn’t apart of the vibe, (love songs), so I looked to see if it was on my playlist and it wasn’...
PlanDuoCountryUSADevice Operating System My Question or IssueFor the last several weeks my Discover Weekly has been updating more than once a week. This week it's updated Friday, Saturday, Sunday, and Monday. Is anyone else seeing this? Any idea how ...
I'm trying to find out the history of a playlist that I have. I had thought it was private, but it turned out it was public. Is there a way for me to download the privacy history of the playlists that I've made? PlanPremiumCountryUSDeviceMacbook ProO...