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Please see below the most popular frequently asked questions.

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Please see below the current ongoing issues which are under investigation.

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Your Library

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Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify launches every year, Spotify Wrapped, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's really l...

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  • Spotify Star
  • Spotify Star
  • Elli_963
  • Regular
  • 51804 Views
  • 57 replies
  • 58 likes
  • 51804 Views
  • 57 replies
  • 58 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

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  • Spotify Star
  • Spotify Star
  • dtulipo
  • Visitor
  • 20631 Views
  • 43 replies
  • 28 likes
  • 20631 Views
  • 43 replies
  • 28 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

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  • Spotify Star
  • Spotify Star
  • Nadine2047
  • Newbie
  • 116525 Views
  • 59 replies
  • 48 likes
  • Connect
    JAM
  • 116525 Views
  • 59 replies
  • 48 likes

Superuser Contribution My blends have disappeared

All of my Spotify blends have disappeared. I've checked the 'Made for you' section, searched 'Blend' and there is nothing there in the 'Blend' category, and any links to blends say that they are empty. They were working yesterday.

  • Visitor
  • All of my Spotify blends have disappeared. I've checked the 'Made for you' section, searched 'Blend' and there is nothing there in the 'Blend' category, and any links to blends say that they are empt...
  • Dian
  • Spotify Legend
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song search

PlanPremiumCountryUSA Device(iPhone 12Operating System(iOS 10 My Question or IssueAlmost every single day the search option is not available. I have to log out and log back in every single day to bring back the search option. What is happening here? ...

  • Visitor
  • Plan Premium Country USA   Device (iPhone 12 Operating System (iOS 10   My Question or Issue Almost every single day the search option is not available. I have to log out and log...
  • Dian
  • Spotify Legend
  • 131 Views
  • 1 replies
  • 0 likes
  • 131 Views
  • 1 replies
  • 0 likes

Kannada Versions of songs replaced by telugu versions in my playlist

Kannada Songs which were added by me to my playlist Rideeeee are being replaced by the same songs in telugu version. It feels pathetic when we need continuous playback. Really pathetic. Horrible glitch. Solve soon

  • Newbie
  • Kannada Songs which were added by me to my playlist Rideeeee are being replaced by the same songs in telugu version. It feels pathetic when we need continuous playback. Really pathetic. Horrible glit...
  • 143 Views
  • 0 replies
  • 0 likes
  • 143 Views
  • 0 replies
  • 0 likes

Superuser Contribution Downloading playlists

PlanPremium Device(Samsung A54Operating SystemAndroid My Question or IssueIt says "device limit reached" for downloads, but i have deleted all downloads on my laptop and signed out of every account, and no matter what i do i cannot get music offline ...

  • Visitor
  • Plan Premium   Device (Samsung A54 Operating System Android   My Question or Issue It says "device limit reached" for downloads, but i have deleted all downloads on my laptop and s...
  • Yordan
  • Moderator
  • 159 Views
  • 1 replies
  • 0 likes
  • 159 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lost Library when upgrading to Premium

PlanPremium Fam to Free to Premium IndividualCountryAustraliaDevice(iPhone 13 Pro)Operating System(iOS 16.5) My Question or IssueI was on Premium Family when my CR card got compromised. The bank took 4 weeks to replace so I was on the Spotify Free. I...

  • Visitor
  • Plan Premium Fam  to Free to Premium Individual Country Australia Device (iPhone 13 Pro) Operating System (iOS 16.5)   My Question or Issue I was on Premium Family when my CR card...
  • Yordan
  • Moderator
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

STOP MESSING WITH OUR PLAYLISTS!

WE CREATE OUR PLAYLISTS BASED IN OUR PREFERENCES, WE WANT TO LISTEN ALL MUSICS, NOT MUSICS CHOSEN BY YOU, AND WE WANT TO LISTEN ALL MUSICS, YOUR S**T RANDOM ALGORITHM ONLY PLAYS SOME MUSICS NOT THE ENTIRE PLAYLIST!

  • Newbie
  • WE CREATE OUR PLAYLISTS BASED IN OUR PREFERENCES, WE WANT TO LISTEN ALL MUSICS, NOT MUSICS CHOSEN BY YOU, AND WE WANT TO LISTEN ALL MUSICS, YOUR S**T RANDOM ALGORITHM ONLY PLAYS SOME MUSICS NOT THE E...
  • 112 Views
  • 0 replies
  • 1 likes
  • 112 Views
  • 0 replies
  • 1 likes

Superuser Contribution Playlist queue

So i have a 30 hour playlist and whenever i play it....not all the songs in the playlist seem to get added or at least show up on the queue. Are the songs there and not showing up or are they not even added to the queue?

  • Visitor
  • So i have a 30 hour playlist and whenever i play it....not all the songs in the playlist seem to get added or at least  show up on the queue. Are the songs there and not showing up or are they n...
  • Yordan
  • Moderator
  • 215 Views
  • 2 replies
  • 1 likes
  • 215 Views
  • 2 replies
  • 1 likes

Superuser Contribution Playlist takeover

My playlist just got taken over by spotify now i cant sort it and dont have full control over the playlist and it gives me weird Song Suggestion. How do i turn it off.

  • Visitor
  • My playlist just got taken over by spotify now i cant sort it and dont have full control over the playlist and it gives me weird Song Suggestion. How do i turn it off.
  • Yordan
  • Moderator
  • 305 Views
  • 1 replies
  • 0 likes
  • 305 Views
  • 1 replies
  • 0 likes

Superuser Contribution Library categories

I think it would be very useful to the users of spotify if there were a folders/sections feature in the personal library. As of now, my playlists feel overwhelming and clustered, and with the organization of some sort of category option, I feel as th...

  • Visitor
  • I think it would be very useful to the users of spotify if there were a folders/sections feature in the personal library. As of now, my playlists feel overwhelming and clustered, and with the organiz...
  • Eni
  • Moderator
  • 161 Views
  • 1 replies
  • 0 likes
  • 161 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files organized by album

Plan Family PremiumCountryUSADeviceWindows 10 laptop, Samsung S7 My Question or IssueI have searched for this, and it seems very basic, but I can't find an answer. I have added 10,000 mp3s to Local Files. This is bought and accumulated material over ...

  • Casual Listener
  • Plan Family Premium Country USA Device Windows 10 laptop, Samsung S7   My Question or Issue I have searched for this, and it seems very basic, but I can't find an answer. I have adde...
  • Meh00
  • Visitor
  • 12943 Views
  • 8 replies
  • 12 likes
  • 12943 Views
  • 8 replies
  • 12 likes

Solved!! How to delete accidental downloads?

PlanFree/Premium Premium trial period Country USA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue On the Spotify iPad App, I accidentally downloaded my Liked playli...

  • Casual Listener
  • Plan Free/Premium Premium trial period  Country USA   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)  ...
  • Trad749
  • Casual Listener
  • 291 Views
  • 2 replies
  • 0 likes
  • 291 Views
  • 2 replies
  • 0 likes

Superuser Contribution Reorder songs in playlist

PlanPremiumCountryUSADeviceiMacOperating SystemMac OS My Question or IssueHow to change song order in Liked Songs playlist on iMac OS? I can change song order in all other playlists.

  • Visitor
  • Plan Premium Country USA Device iMac Operating System Mac OS   My Question or Issue How to change song order in Liked Songs playlist on iMac OS? I can change song order in all other pl...
  • Dian
  • Spotify Legend
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

Notifications for an unliked playlist

PlanPremiumMy Question or IssueThere is a new change to Spotify that some people where you can get notifications for when someone likes your playlist. My question is, if you like someone else’s playlist BUT UNLIKE it after, will they still be able to...

  • Newbie
  • Plan Premium My Question or Issue There is a new change to Spotify that some people where you can get notifications for when someone likes your playlist. My question is, if you like someone else’s...
  • emilym719
  • Newbie
  • 3042 Views
  • 3 replies
  • 0 likes
  • 3042 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Can't Organize my Liked Songs by Genre

PlanPremiumDevicePixel 6Operating SystemAndroid My Question or IssueI can't access the Genre Filter on the liked songs page that seemed to be released quite a few months back. I've tried reinstalling, clearing the cache and re-logging in, but none wo...

  • Regular
  •   Plan Premium Device Pixel 6 Operating System Android   My Question or Issue I can't access the Genre Filter on the liked songs page that seemed to be released quite a few months ...
  • Alex
  • Spotify Legend
  • 300 Views
  • 1 replies
  • 0 likes
  • 300 Views
  • 1 replies
  • 0 likes

Superuser Contribution Have been unable to connect to my premium account while in South Korea

PlanFree/PremiumCountry Korea DeviceIphone 14 proOperating SystemOS 16.5 Am an air crew member on a layover in South Korea and my Premium Spotify account just stopped working on my iPhone 14 Pro. Have been relegated to Spotify Free and cannot access ...

  • Visitor
  • Plan Free/Premium Country Korea   Device Iphone 14 pro Operating System OS 16.5   Am an air crew member on a layover in South Korea and my Premium Spotify account just stopped work...
  • Dian
  • Spotify Legend
  • 131 Views
  • 1 replies
  • 0 likes
  • 131 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Files on Android phone

PlanPremiumCountryUKDeviceSamsung Galaxy A21sOperating SystemAndroid 12 My Question or IssueI have enabled local files in settings but I can't find local files in my library. The files I want to access are all saved on the phone's SD card

  • Casual Listener
  • Plan Premium Country UK Device Samsung Galaxy A21s Operating System Android 12   My Question or Issue I have enabled local files in settings but I can't find local files in my library....
  • Lyubka
  • Moderator
  • 462 Views
  • 3 replies
  • 0 likes
  • 462 Views
  • 3 replies
  • 0 likes

Superuser Contribution Local laptop files not playable on Phone

Premium family subscriber. Being logged to the same WiFi, my home's one, with my laptop and phone. Allowed showing local files on my laptop; added them to my desktop app's library; made those playlists available offline on laptop. Playlist show in my...

  • Casual Listener
  • Premium family subscriber.   Being logged to the same WiFi, my home's one, with my laptop and phone.   Allowed showing local files on my laptop; added them to my desktop app's library; ...
  • Alex
  • Spotify Legend
  • 143 Views
  • 1 replies
  • 0 likes
  • 143 Views
  • 1 replies
  • 0 likes

Superuser Contribution J'ai modifiée mon abonnement Duo par Family comment récupérer nos playliste

J'ai modifiée l'abonnement DUO par Family et mon mari et moi avons pas pu retrouvé nos playlistes ? comment faire svp

  • Visitor
  • J'ai modifiée l'abonnement DUO par Family et mon mari et moi avons pas pu retrouvé nos playlistes ? comment faire svp
  • Alex
  • Spotify Legend
  • 140 Views
  • 1 replies
  • 0 likes
  • 140 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline downloads

I use Spotify on two mobiles: a Redmi 10 and an IPhone 11 pro. I share a Premium plan with some friends and I entered the same account on both mobiles.When entering the library, both mobiles display the same playlists but not the same downloads. In f...

  • Newbie
  • I use Spotify on two mobiles: a Redmi 10 and an IPhone 11 pro. I share a Premium plan with some friends and I entered the same account on both mobiles. When entering the library, both mobiles displa...
  • Joan
  • Moderator
  • 144 Views
  • 1 replies
  • 0 likes
  • 144 Views
  • 1 replies
  • 0 likes