Help Wizard

Step 1

NEXT STEP

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify launches every year, Spotify Wrapped, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's really l...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • hans-jürgen
  • Roadie
  • 43594 Views
  • 46 replies
  • 52 likes
  • 43594 Views
  • 46 replies
  • 52 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • Mark169
  • Visitor
  • 15585 Views
  • 33 replies
  • 24 likes
  • 15585 Views
  • 33 replies
  • 24 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

Community Blog Post.png
  • Spotify Star
  • Spotify Star
  • Nadine2047
  • Newbie
  • 106840 Views
  • 59 replies
  • 48 likes
  • Connect
    JAM
  • 106840 Views
  • 59 replies
  • 48 likes

Superuser Contribution How to stop Playlist View jumping to top of playlist with ANY movement of ipad

Hi - Any movement of iPad or closing the cover and the playlist view jumps to the top of the list and loses my place. Today, I rotated the iPad from vertical to on its side to prop up and it jumped to the top of the list I was currently playing. On m...

  • Casual Listener
  • Hi -  Any movement of iPad or closing the cover and the playlist view jumps to the top of the list and loses my place.   Today, I rotated the iPad from vertical to on its side to prop up...
  • MihailY
  • Moderator
  • 336 Views
  • 1 replies
  • 0 likes
  • Jump
    Jump Back In
    list view
    loses place
    pick up where left off
    top of list
  • 336 Views
  • 1 replies
  • 0 likes

Superuser Contribution Most of my library has disappeared

Plan PremiumFree/PremiumCountry USA Device PC(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System Windows10(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue: After the last update my library of playlists has mostly disappear...

  • Visitor
  • ...ccess to my prior playlists back. I searched online and found an answer that refers to pages that do not appear when I click on Profile on my machine. The Spotify page also shows 43 public playlists b...
  • MihailY
  • Moderator
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I delete podcast episodes from my user account please?

We are a local church wanting to publish podcasts from each Sunday's Services. We have had a hiatus of about five years of publishing and want to start all over again.Should I just delete the current account and start a new one, or is there some way ...

  • Visitor
  • We are a local church wanting to publish podcasts from each Sunday's Services. We have had a hiatus of about five years of publishing and want to start all over again. Should I just delete the curr...
  • Dian
  • Spotify Legend
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Sort Playlists by "Custom Order" is broken in the Web App

The title explains it. It gives you the option to sort Playlists by "Custom Order", but when you drag them around it gives an error symbol and nothing changes. While we're here, the Web App also does not offer a "sort by" option whatsoever...

  • Regular
  • The title explains it. It gives you the option to sort Playlists by "Custom Order", but when you drag them around it gives an error symbol and nothing changes. While we're here, the Web App also does...
  • Alex
  • Spotify Legend
  • 225 Views
  • 3 replies
  • 1 likes
  • 225 Views
  • 3 replies
  • 1 likes

Superuser Contribution Can't delete folders or rename them

PlanPremiumCountryGermanyDeviceiPhone 11, PCOperating SystemiOS 13.7, Windows 10 My Question or IssueHi, I can't delete or rename some folders in my account. It neither works in the Win10 Desktop App nor in the Web Player. When I move some folders ar...

  • Newbie
  • Plan Premium Country Germany Device iPhone 11, PC Operating System iOS 13.7, Windows 10   My Question or Issue Hi,   I can't delete or rename some folders in my account. It neit...
  • Yordan
  • Moderator
  • 9147 Views
  • 31 replies
  • 7 likes
  • 9147 Views
  • 31 replies
  • 7 likes

Superuser Contribution [iOS][Discover] New Releases by Artists I Follow

The app updates so often that I no longer know where to go to find new releases by artists I follow. My "release radar" posts singles, not necessarily albums, and does not distinguish between music posted today vs. last week vs. three weeks ago. The ...

  • Regular
  • The app updates so often that I no longer know where to go to find new releases by artists I follow.    My "release radar" posts singles, not necessarily albums, and does not distinguish ...
  • sup_dingus
  • Visitor
  • 2882 Views
  • 5 replies
  • 0 likes
  • iOS
  • 2882 Views
  • 5 replies
  • 0 likes

Superuser Contribution Playlist searches only play searched tracks

PlanPremiumCountryUnited KingdomDeviceMac, WindowsOperating SystemWindows 10 & Latest Desktop iOS My Question or IssueSo I have a few big playlists that I enjoy, but sometimes I want to start from a specific track. I search the track or artist in the...

  • Casual Listener
  • Plan Premium Country United Kingdom Device Mac, Windows Operating System Windows 10 & Latest Desktop iOS   My Question or Issue So I have a few big playlists that I enjoy, but some...
  • Yordan
  • Moderator
  • 3237 Views
  • 7 replies
  • 12 likes
  • 3237 Views
  • 7 replies
  • 12 likes

Superuser Contribution 200 characters instead of 100 in a playlist name and 512 characters instead of 300 in a description

PlanFree/PremiumCountryUSAOperating SystemWindows 10 Issue:you can inspect element on a playlist name and change the 100 in (maxlength="100") to 200 and it will save. (200 is the max any higher will reset.) Edit:You can do the same thing to the descr...

  • Casual Listener
  •   Plan Free/Premium Country USA Operating System Windows 10   Issue: you can inspect element on a playlist name and change the 100 in (maxlength="100") to 200 and it will save. (20...
  • CozyCat
  • Regular
  • 1816 Views
  • 3 replies
  • 0 likes
  • bug
    playlist name
  • 1816 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Play random songs during Liked playlist listening

PlanPremiumCountryPolandDeviceOnePlus 11Operating SystemAndroid 13 My Question or IssueDuring Liked songs playlist listening recently can even see on the phone the non-liked songs time to time being played. It seems to be a songs from top proposals (...

  • Casual Listener
  • Plan Premium Country Poland Device OnePlus 11 Operating System Android 13   My Question or Issue During Liked songs playlist listening recently can even see on the phone the non-liked ...
  • AlejaR
  • Moderator
  • 1871 Views
  • 3 replies
  • 0 likes
  • 1871 Views
  • 3 replies
  • 0 likes

Superuser Contribution Wrong lyrics for baby by Rita lee

The lyrics for the song “baby“ by “Rita Lee" arre completly Wrong. See the attached screen shot. The lyrics are conflated and dont belong to This song.

  • Casual Listener
  • The lyrics for the song “baby“ by “Rita Lee" arre completly Wrong. See the attached screen shot. The lyrics are conflated and dont belong to This song.  
  • sabatlisbon
  • Casual Listener
  • 170 Views
  • 2 replies
  • 0 likes
  • 170 Views
  • 2 replies
  • 0 likes

Solved!! Remove several playlists

dear community My young children subscribed to many artist/playlist and created many playlist. It makes my library full of dozen of playlists. Is there any way to unsubscribe/remove all playlist easily ? Currently I only know how to do it one by one....

  • Casual Listener
  • dear community   My  young children subscribed to many artist/playlist and created many playlist. It makes my library full of dozen of playlists.  Is there any way to unsubscrib...
  • Amayy
  • Spotify Star
  • 1101 Views
  • 3 replies
  • 0 likes
  • 1101 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify ONLY plays one playlist no matter what I try to play

I have searched for a solution for 2 weeks and now I'm ready to cancel my subscription. Spotify will only play ONE playlist, which happens to be a bunch of songs that are random. I deleted every playlist to try to stop this problem, but it still play...

  • Casual Listener
  • I have searched for a solution for 2 weeks and now I'm ready to cancel my subscription. Spotify will only play ONE playlist, which happens to be a bunch of songs that are random. I deleted every play...
  • Alex
  • Spotify Legend
  • 5279 Views
  • 9 replies
  • 3 likes
  • 5279 Views
  • 9 replies
  • 3 likes

Superuser Contribution Playlist being deleted almost every day

PlanFree/PremiumCountryBrazil DeviceAllOperating SystemAll My Question or IssueMy playlist is being deleted almost every day. I'm receiving daily emails from Spotify with the subject "Takedown Notification", saying "We have found the following conten...

  • Casual Listener
  • Plan Free/Premium Country Brazil   Device All Operating System All   My Question or Issue My playlist is being deleted almost every day. I'm receiving daily emails from Spotify w...
  • ButtKissThighCheeks
  • Casual Listener
  • 1273 Views
  • 3 replies
  • 0 likes
  • takedown notification
  • 1273 Views
  • 3 replies
  • 0 likes

Superuser Contribution Discover Weekly, Release Radar not updating on time

PlanDuo PremiumCountryUS DeviceMacbook Pro 2019Operating SystemmacOS Catalina 10.15 I searched and could not find a thread on this issue (the most relevant is a Fixed issue about Discover Weekly updating delays, from 2019). For the past ~3 weeks that...

Screen Shot 2021-05-12 at 3.16.03 PM.png
  • Casual Listener
  • Plan Duo Premium Country US   Device Macbook Pro 2019 Operating System macOS Catalina 10.15   I searched and could not find a thread on this issue (the most relevant is a Fixed is...
  • Martinhoalto1
  • Regular
  • 3389 Views
  • 13 replies
  • 0 likes
  • 3389 Views
  • 13 replies
  • 0 likes

Solved!!Superuser Contribution Only part of song is played

i made my account about two weeks ago and now the free trial is finished.. when i try to choose a song from my liked songs it plays part of the song. Sometimes if i shuffle, it play a full song from my liked list but sometimes it play a random song I...

8126A4EC-2D54-4544-868E-9813BB817188.jpeg 8A7A2B43-BFB9-4624-BEAD-B5E5D1A241D1.jpeg
  • Newbie
  • i made my account about two weeks ago and now the free trial is finished.. when i try to choose a song from my liked songs it plays part of the song. Sometimes if i shuffle, it play a full song from ...
  • vaajy
  • Roadie
  • 7285 Views
  • 4 replies
  • 0 likes
  • 7285 Views
  • 4 replies
  • 0 likes

Superuser Contribution Home Page not Refreshing

PlanPremiumCountryUKDevicePixel 4a and HP desktop My Question or IssueAt the top of my home page screen, both on mobile and desktop app, the same 4 albums have been suggested for months without refreshing. 3 of the albums I listened to once (over 4 m...

  • Casual Listener
  •   Plan Premium Country UK Device Pixel 4a and HP desktop     My Question or Issue At the top of my home page screen, both on mobile and desktop app, the same 4 albums have be...
  • Rswin10
  • Casual Listener
  • 326 Views
  • 2 replies
  • 0 likes
  • home page
    refresh
  • 326 Views
  • 2 replies
  • 0 likes

Superuser Contribution How to insert a song to a specific place in a playlist?

Is there any way to add a song to a playlist at a specific place?Use case: I have a playlist with over 5000 songs in a specific order. Sometimes I want to add a song to a specific place, but there doesn't seem to be any way to add songs other than to...

  • Regular
  • Is there any way to add a song to a playlist at a specific place? Use case: I have a playlist with over 5000 songs in a specific order. Sometimes I want to add a song to a specific place, but there ...
  • MihailY
  • Moderator
  • 1744 Views
  • 1 replies
  • 0 likes
  • 1744 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mark playlist for offline sync?

PlanPremiumOperating SystemiOS 14 My Question or IssueI have some local files that I have on my laptop and I managed to get them in the playlist I want. However, I cannot play these songs on my iPhone despite having the playlist downloaded on both de...

  • Visitor
  • Plan Premium Operating System iOS 14   My Question or Issue I have some local files that I have on my laptop and I managed to get them in the playlist I want. However, I cannot play these ...
  • owenleko
  • Newbie
  • 132182 Views
  • 51 replies
  • 19 likes
  • 132182 Views
  • 51 replies
  • 19 likes

Superuser Contribution New UI custom playlist sort is broken in web app

Running Firefox 113.0.1 64 bitI'm not able to re-order playlists. There is a tooltip that appears every time I click on custom order that claims that if I click and drag, I can re-arrange playlists, but clicking and dragging does nothing. It still wo...

  • Music Fan
  • Running Firefox 113.0.1 64 bit I'm not able to re-order playlists.  There is a tooltip that appears every time I click on custom order that claims that if I click and drag, I can re-arrange pla...
  • Lyubka
  • Moderator
  • 371 Views
  • 3 replies
  • 1 likes
  • custom playlist order
    open.spotify.com web app
    Your Library
  • 371 Views
  • 3 replies
  • 1 likes